BEST WESTERN Aberavon Beach Hotel,  Port Talbot

4.0/5  - basé sur 609 notations.
Port Talbot, SA12 6QP, Port Talbot, Great Britain - Karte ansehen
+44 1639 884949 +44 1639 897885

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Vorteile des Hotels

  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Bar-Lounge
    Bar-Lounge
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Restaurant
    Restaurant
  • Safe
    Safe
  • Sauna
    Sauna
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
  • WLAN-Verbindung in den gemeinsamen Bereichen
    WLAN-Verbindung in den gemeinsamen Bereichen
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Fotogalerie :
Willkommen im BEST WESTERN Aberavon Beach Hotel an der Küste von Südwales. Ob Ihr Aufenthalt geschäftlicher oder privater Natur ist, ein herzliches Willkommen und ein inspirierendes Ambiente sind Ihnen sicher. Das Hotel liegt nur wenige Schritte entfernt von einer der dramatischsten Küsten Großbritanniens, mit frischer Luft und fantastischen Wanderwegen. Geschäftsleute profitieren von der Nähe zu Swansea, Port Talbot und Neath. Das Hotel bietet alles, was Sie für einen erfolgreichen Geschäftsaufenthalt benötigen. Freuen Sie sich also auf ultimative Entspannung, ganz gleich, was Sie nach Aberavon Beach bringt. Das elegante Greenhouse Restaurant, unsere frisch renovierte Bar und Lounge, unsere modernen Zimmer mit Meerblick und das Freizeitzentrum mit beheiztem Swimmingpool, Sauna und Whirlpool werden Ihnen mit Sicherheit gefallen. Vor allem jedoch werden Sie den Aufenthalt in Wales genießen, der Heimat von Dichtern, Sängern und Rugby-Legenden, mit rauen Küsten, grünen Tälern und beispielloser Gastlichkeit. Genießen Sie Ihren Aufenthalt!

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Alleinreisende Alleinreisende 18
Familie Familie 146
Geschäftlich Geschäftlich 112
Geschäftsleute Geschäftsleute 122
Geschäftsreisende Geschäftsreisende 143
Paare Paare 196
Reisen mit Freunden Reisen mit Freunden 66
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BEST WESTERN Aberavon Beach Hotel,Port Talbot
  • 5
    « Lovely hotel and staff »

    Visited this hotel for 2 nights myself, husband and 2 children aged 7 and 10. Hotel looks horrible from the outside but was lovely once you walked inside. Staff were lovely. Head receptionist Anne was lovely and friendly. Rooms were clean and had everything you needed. Kids loved the pool. We will deffo be going back for another visit.

    5
    « Business trip women traveling alone »

    Stunning hotel, very modern lovely decor. Friendly receptionist offered to help with my bags. Free internet. Room was very clean and warm. Free tea and coffee. Good night sleep after a long day. Food is good too. Will be staying here again on the next business trip.

    3
    « Second visit but just for the bar food »

    Having stayed at this hotel before and enjoyed the bar meals we thought as we had friends visiting and staying there we would go there again. We tried the bar meal the week before the visit, my husband ordered the curry and I ordered the ham salad, unfortunately they hadn't any ham so I picked the chicken salad, looked lovely but I was disappointed as the only part of the salad was a huge pile of rocket and looked like a half a red onion with a few croutons, I sent it back, I would have expected at least some tomatoes and cucumber. The bar staff were very apologetic and offered a free drink and I ordered the chicken carbonara which we very nice and the curry was also fine. The following week we met our friends in the bar and ordered the food, it was ok but could have been hotter, we then ordered the sticky toffee pudding and custard. This arrived and the custard and pudding were stone cold and was sent back, unfortunately the same thing happened again, the third time is was better but not hot, very disappointing. What also was rather unpleasant was the whole time we were eating there was as function going on which had boxing and the boxers were warming up in the bar area, working with their trainers and punching at the pads and making a very loud noise, not very pleasant really and this went on for just about the whole meal. Our friends said that they were pleased with their room and the breakfast.

    3
    « Disappointing, unlikely to revisit. »

    Having stayed before we knew the dogs would be happy. They were. However, our experience was marred because of two huge party events on one night and another on our final night. The noise was expected and bearable both in our room and on the ground floor in the restaurant and bar. What wasn't bearable was the poor quality of the restaurant meal which was adequate but not for the price. A bowl of pasta in cream was huge but uninspiring for £14.00. Next morning the breakfast buffet again overwhelmed the ability of the kitchen to cope with the huge numbers. Staff did their best to cope but tables weren't ready and the buffet choice wasn't replinished quickly enough. Not great. The completed questionnaire on check out hasn't been responded to either. Unlikely to stay again if we can find another dog friendly hotel in the area.

    3
    « Bit hit & miss »

    The outside of the hotel is unkempt and sadly in need of a makeover but there were some good features about this hotel. The dining area is in the conservatory and nicely decorated. The full English was decent and the staff were friendly and helpful. The hotel accepts dogs and was well patronised for this reason. If you are a dog lover then this would be a good choice but some guests were inconsiderate taking dogs in lifts etc. which was a hygiene worry for me. The bedrooms are a decent size but again a bit dated. Wifi is rubbish except in bar area. There is a pool, sauna and jacuzzi but calling it a spa is a bit of a stretch! We did use these facilities but it definitely needs doing up. They use really strong bleach with an unpleasant smell in the pool area and our bedroom smelled a bit like stale aftershave so we kept the window open for our whole stay. It wasn't dirty because we wouldn't have stayed, I think they just need to use better products. If you're fussy give it a miss. Best bits for us were the friendly buzz about the place even in November, the location and the cheap price.

    4
    « Don't judge this book by the cover »

    You would be forgiven for being a little disappointed when you drive up to this ugly building but as the old saying goes - don't judge a book by its cover. Walking into the sparkly lobby the whole place changes. We've stayed on a number of occasions now and have always been greeted in a friendly way by the staff on reception and elsewhere in the hotel. The rooms are basic but nice, although could do with a few touch ups to the decor, which is a tad tired in places. The most important bit, the beds, were really comfortable though. The pool and jacuzzi again are a little tired looking but you quite often get the place to yourself and it's perfect for a relaxing swim. The location is great for a peaceful break and although the town is a little rundown and the steel works do somewhat ruin the view, the beach is fantastic, even in November. We ended up walking for hours! In fact we had such a nice time that we stayed for an extra night and the reduced price we got made it a bargain, especially with the plentiful breakfast - which was kept warm for me by the incredibly thoughtful staff when I was dealing with a hungry baby! Perfect for a first trip away with our little boy.

    4
    « Clean, friendly, convenient and good value. »

    We stayed one night at a weekend - its a no fuss and convenient location. Check in was friendly and easy, and breakfast was good; the young staff were polite and the service was quick. Downsides are an archaic heating system which occasionally gives a loud bang to raise a smile, outside lights brighter than the sun, and a car park resembling the surface of the moon. Despite this, and the obvious need for an external refit and regular cleaning outside the front entrance, we would certainly stay again as its simply terrific value for money.

    4
    « Don't judge a book by the cover »

    Do not take any notice of the scruffy outside as it is really nice inside. Rooms are nicely decorated and the beds comfy. Staff are pleasant and nothing is too much trouble. The only downside for us was that people are allowed to have their dogs in their rooms.

    4
    « Quiet, clean, friendly and value for money »

    We stayed this weekend. The staff are friendly and polite. The room was clean, and the cooked breakfast was great. The dogs were well behaved - all in all its a great value friendly hotel right on the beach. .

    4
    « Looking dated but........ »

    Outside a little shocked at the appearance, but inside was well looked after and decorated. Rooms were also acceptable to the usual Best Western standard. Pool and spa good. Restaurant looked smart, but the food was too fussy for my taste. I usually eat in the bar but all the tables were taken, so I had to eat out. There is a good Italian restaurant and Cinema within walking distance. The promenade infront of the hotel was good for walking, and the beach on a nice day would have been excellent.

  • 5
    « HIdden beauty »

    Like cracking open a nut, the outside of this hotel, hides a real treat inside - worth exploring, we were delighted, everything was amazing, such high standard. Rooms very high standard, as was decor, great attention to detail, food very good, reasonable lounge bar prices for food , great pool and sauna, staff very friendly and helpful, Cannot recommend highly enough, so enjoyed. Planning to revisit.

    5
    « Outside belies amazing inside ! »

    So enjoyed two nights here, already planning next trip. Not put of by friend commenting it was a industrial town, the beach front is amazing, and hotel perfect for R+R. Great pool and sauna, great food, friendly helpful staff, room delightful, excellent housekeeping, attention to detail obvious. One of best hotel experiences ever.

    4
    « Business Trip »

    Check in and check out was quick and easy. The room was well equipped, spacious and very clean. The bed was comfortable, hard but not like a board. The staff were very helpful and pleasant. I made the mistake of eating in the restaurant on my first evening, service was abysmal, it took 2 hours from ordering to cover 2 courses, I ordered mussels on a bed of leeks as a starter, there were no leeks just mussels in a cider sauce. My main course I ordered Sea Bass with Mediterranean vegatables, but received seasonal vegatables. Breakfast service was not much quicker, and the value for money was not very good.

    4
    « Good Value »

    We stayed here for two nights and on check in were offered to add breakfast to our room booking for £5 per person per night which seemed very good value. Our room smelt strongly of paint and on the morning after the first night I mentioned this to Anne on Reception. She was very apologetic and moved us to another room which was fine. The both rooms were very clean and for once the hairdryer in the room was powerful enough to actually dry my hair unlike some hotels I have stayed in. The bathrooms were spotless and although the shower was only an over the bath type it worked well and the water was lovely and hot. The beds and pillows were very comfortable. The breakfast room was lovely with linen cloths on the tables. There was a buffet of continental rolls, pastries, cereals and 'make your own' toast with orders taken at your table for hot food and drinks. My husband had the haddock and egg on the second morning and I have to say this was the smallest, thinnest piece of haddock I have ever seen and was very disappointing. The full Welsh breakfast was nicely cooked and hot. Views from the room vary from beautiful sea views to a housing estate and takeaways so it is worth asking for a room at the front.

    4
    « Ignore the exterior - staff and facilities are great »

    Exterior is square box. But once inside is well decorated and staff very welcoming. Rooms comfortable and facilities all up to standard. Food in bar very good. Also if the weather is dry the walk along the promenade is great - if sun shines view is magnificent. About fourth time I have stayed and would recommend it to anyone.

    3
    « Could be better »

    An OK hotel The view we had was overlooking the petrol station and the back of the chip shop/supermarket area... not great!! Breakfast was pleasant, but slow despite only 10 people been served in the restaurant. It was a shame we found a dirty pair of boxer shorts under the chair in the bedroom when we moved it! (Questioning how clean the room was in the end.) Receptionist at check in very helpful although upon check out we were not asked if we wanted help with luggage or if we had enjoyed our stay. A pity really - felt this hotel could improve it's customer service.

    3
    « Average Hotel »

    Stayed in July 2016. A good location across the road from the sea. The hotel had a large car park. Initial impression from the outside was that the hotel look tired and needed some love and attention. Went to reception and spoke to the receptionist. As a gold member I wanted to enquire whether I could secure an upgrade as per the membership. Was abruptly cut down by the receptionist before I could even finish the sentence. The room was reasonably sized and again looked tired as did the en-suite. There was a TV in the room. There was a swimming pool down stairs and looked good. However I never used it. We decided to eat in during the evening and the food was good but expensive as is the norm with hotels The bedding was OK The breakfast was OK with limited options. The remaining staff were really friendly. So overall, it was an OK place. Would I stay there again......I would spend a little bit extra and stay at the Radisson which is a little further away.

    2
    « Disappointed »

    Really disappointed with the afternoon tea, very poor selection and only one stand between 9 people eating. Service at the bar very slow, waited a while to be served as the bar was unmaned and had to be called to be served

    5
    « Lovely friendly staff »

    Stayed with a group of colleagues attending a local training course in nearby Port Talbot. The staff could not have been more helpful, allowing us to use the function rooms for impromptu meetings. The young bar staff were polite and attentive. The beach in the sunshine is spectacular.

    5
    « Aberavon Beach ... Excellent hotel look past the outside . »

    We had a fabulous room overlooking the beach front , the breakfast was beautiful and the staff were very pleasant all in all a lovely hotel , we visited the cinema a short walk, and walked the beach front ,

  • 3
    « Pleasant enough »

    The hotel faces a long stretch of lovely sand and breakers, with Swansea and The Mumbles to the west, and the Port Talbot steel works very evident to the east. The hotel is an unattractive block, in need of some maintenance, but it is pleasant enough inside. There is a pool and spa area (under the control of reception) and an attractive restaurant and bar. The large ballroom is used mainly for weddings and receptions, sometimes noisy. Our double room had a sea view, large TV, hairdryer, and tea and coffee facilities but there was evidence of some damp on the outside wall, possibly the cause of the slightly odd smell. There was a hanging rail instead of a wardrobe but this was tucked into an alcove. Frustratingly, it was impossible to turn off the main lighting but leave one bed-side light on when only one person wanted to read ? it was all or nothing. The cooked breakfast was generous (although the ?mouth-watering? fruit juice was very watery) and dinner was enjoyable and tasty. The staff were unfailingly pleasant and helpful. All this was for a reasonable price so the hotel is good value for money, just not outstanding.

    5
    « Overall an excellent visit! »

    I recently stayed in the hotel (12/9/2016) and had a lovely time. The hotel is in a great location and we enjoyed being able to go for a quick walk on the beach. When we came back we decided to have a drink or two and something small to eat in the lounge bar, but we found that it was closed. Although we were a bit disappointed the staff were fantastic, especially a younger man called Robert (I think) who worked behind the bar, he was so helpful and friendly, nothing was too much trouble. He remembered our drink orders and looked genuinely happy to be at work, it was lovely to receive excellent service as we don't always get this, i think great service should be rewarded which is why I am writing this review. The food was fresh and brought out quickly. Our room was peaceful and quiet, with a comfortable bed. I would definitely return in the future.

    5
    « excellent hotel »

    The hotel looked very deceiving from outside from reviews read.but positive about internal decor and service. Would certainly come back to the hotel again. Location was good. Staff , Food and service was all good. Bar food was very good with large portions. Leisure facilities very good and clean

    4
    « Aberavon Beach »

    Don't be put of by the outside look of the hotel, once inside it all gets better. I have stayed in this hotel many time when visiting relatives in Port Talbot. Staff and service always great, room comfortable. Stayed for 2 nights breakfast is great I have also eaten in the past always been god although didn't eat on the occasion only breakfast. Rooms always comfortable and clean with plenty of hot water.

    1
    « Is as poor as its first appearance »

    I stayed here with my partner on a Saturday night in September. The outside looked very dated and run down, but from previous reviews i had read i didnt let this put me off. I really should have though. Our room was on the 3rd floor, it was too hot and if we opened the window we had the smell of the kitchen, all fat and greasy, come in to our room. The walls are very thin, we were woken up at 7am by the people in the next room having a conversation. The bathroom was incredibly poor, the shower is only a shower by using the water from the taps. Therefore there is no real water pressure and its very difficult to get a temperature that does not burn or freeze. Despite advertising free Wifi the signal did not make it to our room. We went to the bar to have a quiet drink, but as there was some event on in the hotel, as soon a you got out of the lift all we could here was musical songs being sung quite poorly all throughout the lobby and bar of the hotel. The staff were a little rude. And the health suite is tine and very dated. This was the worst hotel i have stayed in in a long time.

    4
    « First impressions can be misleading! »

    Stayed here after dropping our son off at Swansea university. As other reviewers have highlighted, this hotel is not pretty on the outside but inside all changes. Our room was clean and fully functional and despite their being an event in the hotel we heard nothing of it. We had both diner and breakfast( full buffet only £5 per person) in the hotel and enjoyed quality food, friendly service. A well stocked Bar had a good selection of wines and beers at sensible prices. Would definitely stay here again in the future.

    5
    « Afternoon tea »

    Don't be put off by the appearance of the hotel from the outside. It is very smsrt inside. We had a lovely afternoon tea with family and friends. Sandwiches, scones, bara brith and toasted teacakes with lots of cups of tea for under £9 each. An excellent afternoon out. Highly recommended ??

    3
    « All a bit tired »

    This hotel looks dreadful from the outside - car park surface is like a cratered moon and the building looks very dated. The public spaces are a lot better - even something of a surprise with marble and glass. While the rooms (I have stayed in several on business) are clean enough they are all rather shabby. The last one (109) had a lot of staining on the carpet where the radiator had been leaking and the sealant around the bath/shower is blackening and coming away. Wi-Fi is free, but horribly slow and you may struggle with a mobile signal. There are, however, two really good things about this hotel - th view from the rooms at the front is great, straight out across the sea and there is a decent Indian (the Cinnamon Kitchen) two minutes walk away.

    4
    « Aberavon Hotel »

    We arrived for a four night break ,the external appearance of the hotel needs a face lift, as it looks very dated. but we were pleasantly surprised by the interior of the hotel it was clean and warm, checking in was easy and painless. The receptionist was polite, friendly, well turned out and helpful. Our double room was a reasonable size but the wall paper was dark and made the room feel smaller than it actually was. the bed, linen, bathroom were also very clean. couldn't fault it. We tried the leisure facilities really enjoyed the spa. that was also very clean, It is a long time since I have seen a breakfast buffet so well presented, the choice of breakfast food was excellent. we enjoyed our stay. would definitely return and recommend to others.

    4
    « Good food and welcome »

    Our stay at the Aberavon Beach was very pleasant with good food, attentive staff and comfortable beds. The only weak part of the visit was the very slow service in the bar, they struggled when the beer barrels were empty, training for al is needed.

  • 3
    « Nice place for one night »

    Had to find accommodation at short notice for a family funeral wasn't disappointed with this hotel. Only problem was a little confusion over the breakfast menu that was sorted out for us. Nice location easy to find just off the motorway.

    3
    « needs a sort out »

    fair hotel,have stayed in better and have stayed in worse.first impresion not good but when you get inside it is much better.try to get a room with a seaview as rooms at the back are very noisy when they have weddings that do not stop till gone 01;00 very noisy,also deliveries to shops at the rear start early

    4
    « Sad outside, good inside »

    The car park and main entrance lets this hotel down. It all needs a good scrub and sweep and the lights need sorting on the neon fascia. 3 of the 4 disabled bays were filled with cars not displaying a blue badge which I have. Inside is good, clean and well maintained. The restaurant staff were friendly although the reception staff were in a world of their own and could do with a lesson in people skills. Our room was smallish but adequately furnished, but the bathroom was a disappointment. It had obviously bee recently refurbished and at first glance looked great, but the shower (in the bath) let it down and there were no handrails to help me in or out. As I have dodgy hips I will be booking a disabled room in future and should then get a walk-in shower. The storage space in the bathroom was very limited. The room was very hot although the outside temperature at night was cool, the windows barely opened. We enjoyed our time at the hotel, the food was good and the whole place was clean.

    4
    « Business trip »

    I was given this hotel as my accommodation for a business trip away lasting one week. The outside of the hotel is very worn and quite frankly looks like a council block of flats. Stepping inside I was very surprised by the reception area. It is like you step into a completely different building. The room I was given was accessible and done the job. There was nothing amazing about the room however. It seemed a bit old fashioned. The breakfast was ideal and adequate. The hotel staff also accommodated me and my colleagues very well as we often had to leave an hour before breakfast started for work. They allowed us to eat earlier which made my stay much more pleasant.

    4
    « Great location »

    This hotel does not look much from the outside, but inside is a different story. Lovely rooms,some with fantastic views looking over aversion beach .watching the waves rolling in was a brilliant site . With nice easy walks on the front/ or run/ cycle.

    5
    « Still special »

    We used to stay here regularly when visiting family in Swansea, but haven't had occasion to visit in almost five years, and hoped things hadn't changed too much. We had no reason to fear. We presented as a complicated family group; three generations with differing needs. The staff went the extra mile to accommodate us all, and with smiles on their faces throughout our three-day stay. The food was excellent - first night dinner in the dining room and the second (cheaper) in the bar area. Both had menus that catered for all our different tastes. The hotel is still clean and welcoming, the sea view from the rooms at the front of the hotel is beautiful, and the local surroundings have become more vibrant, with more things for young families to enjoy. But the strength of this hotel is still its staff. Genuinely friendly and efficient throughout. Well done to them all.

    4
    « Surprisingly lovely 70s fortress »

    Excellent hotel right on the beach. Welcoming inside and well kept. Rooms are up to date, the only gripe I have is the shower isn't fantastic. The restaurant in the hotel is bang on, FANTASTIC steak and wonderful service. Breakfast is great too, you're not limited to full english and continental left out on the side. I had lovely poached egg on toast. I work down here a fair bit and it's the best I've come across.

    4
    « Needs some fans in the rooms.. »

    We were part of a wedding party in this hotel that took part on Tues 23rd, Everything was very good apart from the rooms needed fans badly.. Sad thing is the hotel doesn't have fans or A/C... Second floors carpet needs to be looked at.. Staff's and inside the hotel is good.. outside the hotel made me laugh thought working in to bingo club..lol Car park needs to be looked into..

    1
    « Wedding »

    The wedding had asked for afternoon tea instead of a sit down meal. There were 10 guests to a table. One stand of food came out that consisted of 10 scones, 10 teacakes flat as pancakes, 10 slices of half inch thick fruit cake and 30 finger slices of sandwiches. One small bowl of jam and one equally small bowl of cream. £25 per person. What a rip off. And they cut all the wedding cake up into tiny slices that fell apart and put it beside the dance floor that only the table next to it knew it was there. Good job outside caterers came in for the night as then we had decent food. Absolutely terrible for the price they charge there.

    1
    « Awful Service »

    Swimming Pool was absolutely filthy, dirt at the bottom which was hard and sticking to our feet. The changing rooms were smelly, dirty and just not pleasant to use. We had evening meal in the lounge near the bar, the staff were nowhere to be seen as the lad with glasses was too busy walking round with a young toddler the whole time we were there. The chips in the buckets were dropped on my partner, our fish was served upside down showing the skin and soggy bottom, no garnish, no slice of lemon, no horse radish. At the bar there was no pinot grigot left, I don't understand how a hotel/bar runs out of wine, one of the most popular ones. The room that the family were staying in had a rattly windowsill and being by the beach with strong wings, it rattled all night long. I am gutted that I recommended this hotel for family to stay this weekend with all these problems, we won't be using this hotel again for overnight stays, meals or use of facilities.

  • 4
    « Ignore the outside »

    Looks like a 1960s office block on the outside but don't judge this hotel by its cover. Inside is really nice. Rooms are large and well equipped and ours a view directly over the beautiful sandy beech. Lovely indoor pool and hot tub, restaurant and bar services. Aberavon beech is just across the road, its ideal for young kids. Lots of other things along the front to keep them happy. An ideal location for a kids UK holiday.

    4
    « Do not be put of by the exterior »

    This Hotel is far better on the inside than it is on the out side. The rooms were very clean and all in good order. The staff here were extremely helpful. The breakfast was very very good and there was plenty of it. Will certainly stay again if in the area.

    5
    « Tha Aitches at Aberavon Beach Hotel »

    If you are looking for a great value for money break either on your own, with the kids, and dog in tow, look no further than. the Best Western Aberavon Beach Hotel. From the warm welcome at check-in and the overall atmosphere to the cleanliness of the room ( we stayed in 222).There's a leisure pool & Jacuzzi with life guard in attendance. Rooms on the left side unfortunately overlook the kitchen fans but this cant be helped. The beach couldn't be better and if you've had a full on day, you certainly wont notice the fans and you'll sleep well in crisp linen. Breakfast is plentiful to stoke up your boilers for the day ahead. Staff are very polite and attentive. No ground floor rooms but the lifts would accommodate a wheelchair. There are also stairs which are not too challenging. We ate in the Lounge / Bar I had the beer battered cod and my husband had the 6oz steak. both cooked to perfection and the fish was as white as snow and huge. Millie dog was allowed in the bar lounge areas not in the restaurant which is to be expected. And she was very comfortable enjoying watching the world go by, seeing other dogs and all the fussing. There is a 3 mile stretch of beautiful sandy clean beach. Millie can go far left or far right throughout the year. Cycle enthusiasts came solo and in groups. We ate out on Saturday as there was a large wedding and reception at the hotel which was just a tad too overpowering for Millie but don't be put off. There were plenty of staff and it was very well organised. Our check out was as swift as the check in and we are certainly looking forward to returning.

    5
    « wedding event »

    Stayed here for sisters wedding on 23 07 16.very clean.staff very helpful food was delicious.very good selection for breakfast facility's very good will defo stay again.beach 1 min away local chinese very good

    4
    « Thank you for your help »

    We have just had a 3 day trip to the Gower area which was lovely and stayed here which was mostly a great experience,Poor outside appearance but inside very good in all areas.Room excellent,food good,bar and staff friendly.However on the first night we were on the first floor above the function room which was hosting a very loud BANGRA type function.Wow ! The noise was horrendous and bits and pieces were moving with the vibrations.We couldn't even hear the tv.We rang the night manager but there was little he could do but pass it over to the Hotel Manager the next day and knowing there was another function the next night we were ready to leave.However the next morning we were passing reception and the very helpful receptionist sympathised with us and immediately brought the manager who was equally sympathetic and helpful.we went out for the day and upon return found our belongings had been moved to a room with a sea view as far away from the function room as it was possible to be.From being despondent the previous evening it was lovely to see such a high level of customer care.Thankyou to the night manager,the receptionist and the Manager from turning such a negative into a massive positive and we will certainly return.

    5
    « A great meal and great service »

    Although from the outside it does not seem appealing, inside, although a bit tired we received really good service, staff were very accommodating and helpful. The food was to a very good standard. I would really recommend this to anyone who anyone who would like a high quality meal.

    5
    « Well worth a visit »

    You may be put off by the exterior but don't be put off . Great reception when you arrive close to the beach lovely modern rooms and polite staff . Very good bar meals at decent prices . Lovely sea views from our room

    5
    « Birthday trip »

    Not very impressive exterior when we arrived,but the warm and friendly welcome by the receptionist more than made up for this. Her precise instructions enabled us to locate our room with ease. We found our room to be clean and comfortable with a nice view of the beach which is just across the road. We used the pool and jacuzzi during our visit,and both these and the sauna were excellent. Breakfast was hot,tasty and plentiful,with a wide variety of choices.All in all a very good hotel which I would recommend to anyone staying in this area who want a comfortable bed, good food and friendly,curteous staff at a very competitive price.

    2
    « Don't be fooled. »

    First impressions as you drive up to the building is, wow this open ? As you pull into the potholed carpark you realise this place is trading. walking into reception you would think you just walked through the doors of a different hotel, sadly thats that only great feature. ROOM'S: Rooms are tired, beds are very old. The shower was sluggish and inconsistant, Temperature couldnt decide if it wanted to be scaling hot or ice cold, you could hear everything in the next room thats including the toilet ! TV large, Windows open wide to let the heat out. LOCATION: Fantastic, the hotels best feautre, a walk across the road to be on the beach and prom. a short walk to a cinema and next door is a leisure centre. Nothing like walking to the car in the morning with the sea air blowing in. BAR/Restraunt: 3 star food hygene rating, Only sampled the BAR food as there was a function every night in the restraunt so was unable to get a table. Which also meant a 45 min delay for food orders. Highly recommend the local fish & chip restraunt a short walk west on the front. Decour of the bar is a bit 70's. Beer reasonablly priced. Didn't sample breakfast as 7am was too late due to business commitments. TO SUM UP: Although I wouldnt stay again, the location is great. WIFI is slower than dial up, thats when it works. Staff are friendly & prices are competative. Food was simple but tasty

    4
    « Lovely View »

    Hotel outside looks aweful but service inside and food very good.Superb location and friendly staff bit noisy in bar area overall a good experience and ideal business stop over as in good location for majority of South Wales

  • 4
    « Speedway GP Finals »

    My second stay at this hotel, easy to find and a great location facing the ocean, a very big car park so ideal for us with 2 coaches. The staff are friendly and efficient , my room 319 was on the front so an excellent view of the ocean , nice clean comfortable bed and linen. I think I mentioned this last time but the bathroom could do with grab handles at the side of the shower. The breakfast again was good and plenty of choice, the sausages, for me, were excellent, I think Lincolnshire ? All in all a great stay again and we are returning again next year.

    3
    « Did not provide what was booked »

    Booked a double room through Hotels.com and have a confirmation showing this. Allocated a twin on check in. When I queried this was just told "we don't have any doubles available". Not even an apology. A bit of a sad hotel badly in need of refurbishment. Its just Ok and little more. Some staff super friendly and others just seemed to be going through the motions.

    3
    « OK for price »

    Stayed here 3 years in row for one night. Not changed at all. Still looks atrocious from outside, but inside is ok. However definitely requires redecoration now. Service of staff can't be faulted. Food and bar ok. Didn't use pool this time so cant comment. Would continue to stop here if for short stay.

    4
    « Not what we expected !! »

    Don't be fooled by the exterior on arrival once inside it all changes Stayed for one we had an early check in as we arrived early and our room was ready nice room comfy bed all standard facilities we arrived back from the speedway gp so restaurant was closed so we had a drink at the well stocked bar then bed breakfast was ok we were in overspill dining room felt a bit like an outsider sat in there until others came down food all well cooked and plentiful Would go back again and may be back next year

    4
    « Looks can be deceiving. Hotel for pets. »

    Booked as a last minute need we werent initially fussy. On arrival it does look tatty outside and the tarmac is in need of replacing in the car park. Once inside however its a marked improvement. Dont expect lots of starts but a nice reception, pleasant bar and welcoming staff made this a relaxing stay. Not somewhere I'd run to for a holiday or a few nights, but well worth the stopover on a trip and excellent value for money. Plus they are dog friendly which is why we booked.

    2
    « Disappointing stay »

    I stayed here the night before me and my husband were due to attend family event in Swansea. I had written to the hotel through Booking.com to request a sea view but received no response. Check in was painless after a 5hr drive from London, however when I mentioned the email and sea view, I was told there was a £10 supplement for a sea view, to which I agreed. We did not eat at the hotel, however, on our return, there was a disco of sorts and incredibly loud music which kept us awake until 11.04pm. The room smelt fusty and the wallpaper was peeling from the wall due to damp. The hot water took forever to come through but when it did, it was plentiful. The place is in need of an overhaul and I was so disappointed as I only booked because it had four stars already on TripAdvisor. What am I missing?

    4
    « Don't judge this hotel on its exterior, get inside and relax! »

    Been here a few times to rest. From the welcome at reception and tea with clotted cream this is a lovely hotel to unwind in. Friendly staff, good food, great views over the bay, and pool to relax in. Thank you!

    4
    « Nice surprise once you cross the threshold »

    Although the hotel looks tired from the outside it's a pleasant surprise once you're booked in. Staff are extremely courteous, pleasant and helpful. The room was good, and the bar/lounge food & drink was competitively priced.

    2
    « Checked out early »

    Booked for four nights had to leave after three, if we hadn't been going to a concert in Swansea on the Saturday we would have left before. The hotel is tired and in need of a refit, our room was small supposed to have a queen bed and the bathroom was really small. I asked to move to a bigger one and was told all family rooms that were bigger were booked. Didn't see any families just lots of pensioners on coach holidays. The pool was not clean you could run your nail along the tiles in the pool and get "scum" off. I reported this to reception who said it was cleaned every day. It need to be emptied and cleaned properly not just vacuumed. Pool area was also like a sauna, sweltering, and appeared to be used by lots of locals with kids for swimming even though there is a super pool in the complex next door. Restaurant food not fantastic I ordered medium rare steak that was so thin it would be impossible to cook medium rare. My wife ordered kippers for breakfast and was served one fillet like a boil in the bag job. It was OFF. I gave it back to the waitress who just said sorry. When I queried the portion size she said it should have been at least two fillets. First morning cooked breakfast was buffet style and not bad, second day was cooked to order and the fried eggs were rock hard. Seems to be lots of "students" working who don't seem really interested,are just there to earn some extra cash. Seems to me that the whole area is run down,there is nothing to do locally and it's only coach parties and locals using the bar that keep it going. My final gripe is "dog friendly" I abhor dogs in hotels, having an allergy to them I know is my problem but I do not want to book a room that's had a dog in it all night, no matter how good the cleaner you can't get rid of the hair. I enquired as to whether the hotel had a policy of certain rooms kept solely as the dog friendly rooms and was informed that the member of staff I asked didn't know but that she would find out. I never got an answer.

    4
    « Good Food, Friendly staff and Good Rooms. »

    We stayed here to visit relatives close by, as we arrived the heavens opened and this always sours first impressions, however once we entered the hotel we were impressed by the quality, given that this was a three star hotel. Every member of staff we spoke to were helpful and friendly. The food was fabulous with the breakfast being the best I've had for a long time! The room we had (215) was a bit dark and too warm but as we were only staying for one night it was okay but if we were staying for ore than this we would have asked for a change of room. The area has improved as there are obviously efforts being made to attract more people to the seafront and it was a pleasure to take an evening stroll along the promenade.

  • 4
    « great Location »

    we stayed here with our dog who was made to feel very welcome. Room was good value and we ate all meals in the bar with our dog. Location was good with beach across the road for dog walks! Staff exceptional and friendly

    4
    « Weekend break »

    Very nice hotel, it's outside appearance does let it down although inside its clean and staff very good. Overall very good value for money. You couldn't get a better spot for access to the beach, a plus that well behaved dogs are allowed.

    4
    « Better on the inside than it looks from out »

    Stayed here for one night nice friendly welcome all staff very pleasant room was nice big comfortable bed. Bathroom looked quite new with a bath and over bath shower. Coffee making in the room. Wifi has improved a lot since I last stayed here it is now a good speed and worked well. We ate in the bar on the night decent food and bar meals not badly priced I do think the restaurant prices are too high tho. Breakfast was good but coffee not the best. Quick summery hotel has improved a lot since I last stayed a few years ago and I will stay again

    4
    « Clean, Friendly and lovely location »

    Visited for a family celebration at the hotel anf decided to stay over. Took 2 rooms - a double and a family room. The first thing we noticed on approach to the hotel was that it was right across the road from an absolutely gorgeous beah. As we were with grandkids the location could not have been better. The second thing we noticed, and this is the ONLY negative, is that on approah the hotel is not exactly attractive. In fact the external appearance might put off some travellers. DO NOT let the outside stop you from staying here - the inside is a total contrast from the moment you step into the bright and open reception area. We had two rooms on the 3rd floor, no problem for anyone accessing these because there are two lifts, and both our rooms had a lovely beach and sea view. The room decoration was all nice and light and the rooms were spotlessly clean. There is ample car parking and the spaces seemed a little woder than standard. There is also a ramp access for wheelchairs. This is a great place for functions - there was a wedding party as well as our familly do and they do not interfere with each other. The function rooms are very nice. The hallways have deep carpets which softens most of the noise from people walking past at night - although the wedding party was still going on after we went to bed there was very little noise that could be heard. Had a great nights sleep and breakfast in the morning was good - I would have said excellent but the foos was not quite as hot as I like it. Good selection of serials, bread for toasting and a choice of items in the full breakfast. Our family also made use of the swimming pool which, like everywhere else, was very clean. Overall a very positive experience at what we thoght was a reasonable price. Definitely recommend the hotel and would have happily scored a 5 if it was not for the exterior asppearance.

    2
    « 2 night break in south Wales »

    2 night break to tour the gower & surrounding area. Pro's Views from room overlooking the sea. Large screen TV in the room. Close to the sea front. Hotel interior decor was modern & new. Food at times. Con's Thick quilts in rooms despite being 25 degree course in room. No fans in rooms. Windows were shut in the room during the day to keep the room as hot as possible. The pool area was like a greenhouse/ sauna due to the temperature. Water in the pool was like a bath & was too hot. The curtains in room 111 didn't meet in the middle so let light in. Control of lights in room was confusing. Old style electric point in room for plugs with circular pins where you want to charge your phone up from. Food 1st night bar meal came then we asked for sauces the waiter said give him 2 minutes 15 minutes later they arrived just as we were finishing the meal. Breakfast on the first day was buffet style & the cooked breakfast was cold as it had been prepared for a coach tour who were leaving early. 2nd night bar meal food came which was OK eventually got the sauce but had our own this time, went to order dessert but we're told we can't order any food as the chef was too busy, so we didn't bother. Other hotel residents had the same problem that they couldn't order any food. 2nd day breakfast was cooked to order so was better but took over 10 minutes to make a drinking chocolate. There seems to be a lack of staff & those there are overworked. There seems to be a lack of management to take control, the hotel didn't seem over busy so in the height of summer they may struggle. Nice area to visit with a nice beach.

    5
    « bank holiday break »

    i stayed at the hotel over the bank holiday weekend and had a lovely weekend. The hotel is in a great location, just across the road is the beach. The indoor pool is good, We only stayed for breakfast which was good. Lovely restaraunt down the road called marcos which was lovely.

    4
    « lovely hotel close to the beach »

    The hotel does not look much from outside but inside the lobby and bar area is modern and they provide a bar and restaurant menu (although v little if wanting a healthy option). The hotel room is very clean, the bed is comfy, with a decent size flat screen TV. Hairdryer, fluffy towels, tea, coffee, hot chocolate and toiletries are provided. The hotel is quiet and the breakfast smelt lovely, although I never tried it. The hotel has a pool and is also conveniently next door to a leisure centre, with a cinema, burger king and cinnamon chain indian a few minutes walk away. The hotel is opposite the sea front and my room and many others gave fantastic views of the beach and sea front.

    5
    « Sea views »

    Super hotel with with wonderful seaviews. Excellent service with friendly staff and good food. Room had everything we needed and even though on a main road it was a quiet location.would recommend this hotel.

    4
    « Don't judge! »

    Don't judge this hotel by the exterior as you might just be missing out! It certainly doesn't do it justice - the interior/service/accommodation/facilities are totally satisfactory, as well as all staff! Second stay and there will certainly be more.

    5
    « a liitle piece of heaven »

    we love staying here The hotel is right next to a lovely beach and lovely flat promenade which is great for my dad and mother-in-law. The rooms are great suitable some suitable for disabled , The rooms have Coffee .tea making facilities, Have hairdryer and toiletress. Takes well behaved dogs Bar is lovely and serves bar meals it also has a lovely restaurant. Staff are lovely and nothing is to much trouble for them.

  • 4
    « Great for a stopover »

    Booked this hotel after buying tickets for a concert at the Liberty Stadium Swansea. The hotel does look very dated from the outside but internally it is completely different. Very friendly and helpful staff (booked our taxis for the concert). The lounge bar (reasonable prices) and the restaurant are very well presented .Didn't try the swimming pool but it looked inviting. Breakfast was enjoyable with unlimited toast ,croissants,fruit and juices, along with a served cooked breakfast.The hotel overlooks the lovely Aberavon beach. Not a lot within walking distance (a few cafes and restaurants) but it was very peaceful at night and I slept well. Overall great for a night or two,but you would struggle for entertainment for a week with children.

    4
    « Great dog friendly stay. »

    We had a lovely room, with en suite facilities. The restaurant and bar serve excellent food with a wide choice. The hotel is very modern, clean and comfortable with friendly staff who cannot do enough to help you The hotel is extremely dog friendly, with beautiful views overlooking the beach. The overall experience was excellent and we would recommend this hotel.

    3
    « Could be a lot better »

    The hotel is in need of an upgrade. General appearance, lack of internet (had to use own WIFI) and hot water system needs attention. Noisy in certain parts of hotel due to adjacent bar Breakfast is regularly "Buffet" due to coach parties. Average price £ 60-70/night so a little pricy for what you get. I have stayed over 50 nights in the last 2/3 months as its close to place of work and that's the only reason why. On a good note staff very helpful

    2
    « Room too warm and breakfast disappointing »

    First room very warm, with non-insulated hot water pipe running across the wall. Complained after the first night of being unable to sleep. After the second night decided to check out and then a lovely night receptionist arranged for us to be moved to a new room. Still a hot water pipe in the new room, but not such a long pipe and window could be opened wider. Breakfast very disappointing, with the Continental didn't see any meat or cheeses and danish pastries only brought out when we had finished breakfast. Pool area needs updating.

    4
    « John, Dunstable »

    I have stayed at this hotel many times. The rather dated exterior gives a poor first impression but the food in the restaurant makes you forget that. The food is excellent. The rooms are very comfortable and the staff friendly. The rooms are a bit hot in summer as there is no air conditioning, but otherwise I can find very little to fault.

    4
    « Excellent stay at dog friendly hotel »

    Stayed here 31st April in suite and room with extended family and two, well behaved dogs! Don't be put off by the exterior of this hotel, it doesn't do it justice. The interior is stylish, clean and efficiently run by polite and attentive staff who we found very helpful. Dogs are not allowed in the restaurant (understandably) but you can eat in the lounge if you want to keep your pets with you. We did and the food was very good. Staff even made a table up in there for us to have breakfast in the morning (despite them being very busy during our stay, with several functions going on, they still managed to be attentive and accommodating) The rooms were both clean, well equipped with a good standard of decor (standard expectations i know, but things you don't always get when hotels know you have a dog with you ??) We stayed in suite 302 and 305 they were both of a good standard, only criticism was poor WiFi in 302 otherwise would have given 5* rating, didn't worry me unduly but 13yr old daughter wasn't so happy! Right opposite the beach, and long promenade, perfect for dog walking (until 1st May when they are not allowed on beach) Would I stay here again? Definitely!

    3
    « Stinking hot room »

    Perhaps it was a consequence of staying on the first night of what might be summer.. I had room 314 - top floor at the end of the building. The 2" diameter central heating pipes which ran around the perimiter of the room were full on, and the window only opening 1" made for a sticky night. The hotel is on the seafront, handy for the steelworks. Good Indian restaurant a few mins away. The hotel is next door to the public swimming baths. Inside the hotel reception, the hotel smells like a swimming pool too. Having a pool on the ground floor, there's a distinctive chlorinated smell. The room would have been okay for a night were it not for the heating pipes. Breakfast was fine.

    4
    « Aberavon beach hotel »

    We chose this hotel as they are dog friendly. When you first see the hotel it is a bit off putting, a bit industrial, but once we got inside it was a different story. The lobby was very elegant & clean. The staff were very accommodating & approachable. There were 3 of us so we had one of the suites on the third floor. The rooms were a really good size & having 2 tvs was ideal as we had our son with us & he likes to watch different programmes to us. Rooms were clean & well maintained. Breakfast was very good with the exception of the sausages which were very bready. Overall our stay was very good & we would stay there again.

    2
    « Fundamentals in place but lack of conviction »

    Upon arrival we had to wait for a short while as the receptionist was absent from her post. when she did appear she seemed to us very disinterested and as though she was just going through the motions . The room was pleasant, clean and well equipped with amenities though at night we found the bed very uncomfortable. In the evening we decided to try out the swimming pool which was available to all guest free of charge the changing facilities and pool were both in desperate need of a good clean also the Sauna was out of order which was a little disappointing. We decided late night we fancied a night cap ( this was the best service during our stay the barman was a pleasant guy!) Breakfast the following morning was a massive let down when we saw the spread they had to offer we had high hopes but upon consuming it was lacking in quality (i found mine to be uneabile) and settled for a what was left form the continental selection. Also a fair walk from the hotel to the town centre (around 40 mins) all in alll they had all things in place that would be expected from a large chain like Best Western just needs work on the finer details .

    5
    « Great for a short stay. »

    Stayed for two nights, great food,surroundings and plenty of space to sit down. A swimming pool in the centre of the hotel if you require, very unusual to see this, great to watch people having fun. Very comfortable room, clean and cosy. O.k. the decorating could have been renewed, as long as the bedding is spotless and the room is clean thats what matters. Staff were great and very friendly, no task was too great. They cater for people with dietry requirements as well.

  • 4
    « Our third family visit »

    We have now visited this hotel three times as a family and once as a couple. Always good food, polite staff and nice comfortable and clean rooms. Only thing we found annoying was the very slow service in the restaurant. We were with 2 children and to have to wait at least 45 mins for the first courses to arrive makes it difficult to keep the children occupied and the entire meal took 2 1/2 hours each time so a little long I think. However, it wouldn't stop us from going again but we'd probably stick to breakfast only.

    2
    « Rooms in need of decoration »

    From the outside the hotel looks tired and in need of painting with some glazed units steamed up my room 220 wasn't much better someone had done a real mess of painting the ceiling part a different colour and paint splashes on the existing wallpaper the curtain pelmet was mouldy how bad is that!! It's a pity that the decoration from the lounge bar area isn't mirrored in the bedrooms because I can't believe all the other rooms are like room 220 The bath was too small for me to have a comfortable soak plus wouldn't hold water it also took ten minutes before the water started running hot the king sized bed comfortable rest of fixtures and fittings acceptable. One other point the bar was closed at 10.40 pm ended up going elsewhere for a drink.Good selection of breakfast items all staff friendly, I spoke to the sales manager Craig Money who agreed the room should have not been let and offered a full refund

    4
    « Great weekend break »

    Nice hotel on the seafront with lovely views of thew sea (and steelworks! ). Friendly staff, OK food, clean but room was a little basic and could do with a freshen up. Would definately visit again if in the area.

    2
    « What a view of the flat roof »

    The room was on the 1st floor at the back of the hotel. The view was out over the flat roof with mountains in the distance. The internet did not work at all but I didn't report it as is a regular problem in this hotel. The staff and the breakfast were great but I would not choose to stay here again.

    4
    « A welcoming and pleasant hotel »

    We stayed at the Aberavon Beach Hotel recently to attend a wedding. The wedding ran smoothly, the ceremony and reception room looked beautiful and the food was very good. Don't be put off by the dated exterior- it does look a bit Crossroads Motel from the outside. However, inside the interiors are plush and well cared for, with lifts in good order and public bars and other areas comfortable and clean. Our room was ready very early as the hotel knew we were attending a wedding. This was a lovely courtesy and we appreciated it, despite arriving over two hours before check in. We had a family room and it was a nice surprise to find the sofa bed fully made up. The location is excellent: you just cross one road to be on the esplanade and the beach. Facilities wise there is a small swimming pool and jacuzzi that was very much enjoyed by the guests who used it in the morning. Throughout the hotel, service and staff were excellent, especially the receptionist who was on that weekend. If I had one small gripe it would be that maybe the en suite bathrooms are looking a little tired, which may bother you if you are accustomed to hotel bathrooms made of gleaming chrome and huge mirrors.. It wasn't exactly a problem though as it was very clean and well supplied. All things considered, I would definitely stay again and would recommend it to anyone.

    4
    « Fab getaway hotel »

    Hotel on the beach. Great views and fabulous walks. Near the Mumbles for walking and Swansea, Bridgend (designer outlet store) and Cardiff. The hotel looks from the outside a little jaded but ignore that. Inside is lovely and impeccably clean. The staff are some of the most helpful we have come across. Gorgeous breakfast.

    4
    « Excellent experience for two OAPs and an 8 yo »

    The exterior is dated but the inside is bang up to date. Superb pool/spa area. High speed free wifi.Everything very clean and tidy. Excellent range of food and service. Very helpful staff who went that extra step to help. In one case, checking the weather forecast to warn of imminent showers. Aberavon beach is a very long stretch of sand but is closed to dogs during the summer, so this negates the benefit of having a dog-friendly hotel.

    4
    « Many thanks for the service »

    forget the hotel exterior - walking into the reception area shows a modern hotel with extremely friendly staff. The rooms are pleasant with a reasonable view of the sea. Food was very good and value for money. Although this stay was only 2 nights while on business, I now intend to visit again with my wife for a weekend visit.

    4
    « A Comfortable Hotel »

    The hotel is ideally situated for anyone visiting Swansea or Port Talbot. It is on the sea front situated next to a modern public swimming pool. We were satisfied with the service offered by the staff. The room was comfortable and meals enjoyable.. Overall the hotel was good value for money and If we were in the area we would definitely return,

    4
    « Enjoyable budget stay »

    My husband and I stayed here for one night on a Living Social deal. The exterior is not great but was pleasantly surprised on the interior and the room was lovely. We had a scrumptious afternoon tea before a 3 course meal in the evening. Great service and food, the warm mushroom and goats cheese salad and the vanilla rice pudding deserve a mention. The breakfast also didn't disappoint. We had a sea view and enjoyed a walk on the front despite the inclement weather. Would definitely return again.

  • 2
    « Cold Shower »

    Stayed Easter Sunday 'til The Tuesday after. Tried shower at 6:15 am on the Easter Monday, all I got was cold water. tried again at 7am, still cold. Went to ask at reception and given some story about having to re-set the boiler due to the clocks changing! In our house they changed on the Saturday night not Sunday. Also told to run the bath before the shower. I did as instructed and by the time the bath was half full, the water had become tepid. Boiled the kettle and settled for a wash in stead. Next morning, Tuesday, I ran almost three quarters of a bath before the water was hot enough to shower in. What a waste of resource, both water and heat. Not impressed with the hot? buffet breakfast on the Monday am, cold bacon, eggs that had sat for quite a while. To be fair on the Tuesday we were offered freshly cooked breakfast that was fine.

    4
    « Don't judge a book by it's cover! »

    This hotel does not look too appealing from the exterior but you forget that once you walk through the doors, it is on the seafront and is great if you wish to visit the area with dogs as there are very dog friendly. Once there you do not need a vehicle to eat out and walk out, beach walks from the hotel and a great fish and chip restaurant called Franco's as well as a cracking indian restaurant Cinnamon both around 300 metres away from hotel.

    1
    « Appalling service »

    We visited here for lunch. The rudest staff From the receptionist to the bar staff. We was made to feel like an inconvience for wanting to order food the hotel bar and restaraunt appeared empty and judging by the service no wonder. The food was ok my steak tasted like liver we asked for medium cooked steaks and not one was medium all over done. Very dated appearance from the outside also shame as the beach is beautiful, we visited Easter weekend on the Saturday. I think a little bit of staff training in manners wouldn't go amiss here.

    4
    « Pleasant Visit »

    We stayed at Aberavon for three nights and had a lovely stay. For once no rain but sunny and cool. We have stayed here a few times as it is a convenient location off the M4 motorway and by the sea. The service at the hotel has improved, staff were friendly and more attentive especially in the restaurant. The breakfast facilities were much better and placed in a better part of the room. It would have been nice to have had real muesli rather than packets of muesli which are so full of sugar. The fresh fruit and plain yoghurt was great with dried apricots and raisins. Would have been nice to have some walnuts too. The room was clean and tidy and as we had booked fairly late we still had a lovely view of the promenade and sea. We always enjoy our visit here even though the hotel was a shock to see the first time we saw it, being a 60/70s designed building with a flat roof. However the interior though a little tired is fine, and kept clean. There is a small/medium size swimming pool for those who like swimming! There are a couple of beach front cafes too, a newly built gym/fitness centre, Indian restaurant and multi cinema within walking distance. We look forward to visiting again.

    4
    « Enjoyable stay »

    Just returned from a long weekend at the Aberavon Beach Hotel where we had an enjoyable stay. We've stayed here a few times before and not always found service impressive but this time it was good. Staff were welcoming and helpful. The barman was a font of local geographical and historical knowledge. Talk to him if you want information about where to visit and how to get there. Food was good and service was fast. Some Welsh dishes were on the menu which was a nice touch. WiFi strength was variable and occasionally dropped out in the bedroom but it was good in the public areas. Rooms facing the sea are worth the additional cost. Location is good - just cross the road from the beach and promenade. There is a fantastic view of Swansea bay to the west and an interesting view of the Port Talbot steel works to the east. From the outside it isn't a attractive building but it is relatively modern inside. The promenade is on level ground, not usually busy and great for walks.

    5
    « Overnight stay »

    What a lovely hotel!! On arrival, the outside of building wasn't very appealing. But as soon as we entered, what a suprise! Very modern, very clean, beautiful decor! The room was superb! With a fabulous view overlooking the beach and front! The staff were all very pleasant and friendly, Those on reception,behind bar, and waitresses in the restaurant! The afternoon tea, and Evening meal was absolutely delicious as was the breakfast! I would definitely recommend this hotel, I cannot praise it enough! Best hotel I have stayed in,on an overnight stay! 10/10

    3
    « hotel manager must perfom investigation »

    Hi, I will repeat the same message once again as I really need someone to see this: I don't ever wright negative review or feedback but this time I had the worst experience in all times. I was staying on business for 3 nights and on the day of check out (during check out process) I find out that I am being charged 30 pound for damage light in my room. My friend who was staying with me, had noticed the damage light on the first day however she didn't feel that it needs to be reported as we never assumed that we will be accused of broking it down. I was trying to have a conversation with manager about this, but he was keep saying that it must be us, as housekeeping team "would check the lights after the previous customer left". The manager was being very unpleasant and didn't want even to listen for logical statements from us (such as - where all the glass, if housekeeper didn't find any? this "manager" thinks that you can sweep the glass without vac um machine or maybe that we brought our personal one, in case we are planing to brake some glass). I have asked this "manager" to conduct investigation - to speak with the person who has reported the damage and the person who was cleaning the room, after the previous customer was using, but the manager went to his office, stayed for 10 min and come back to see me as he has spoken and the housekeeping story matches (that was 10 a.m. - the cleaning time - and all the housekeeping ladies were on the floors cleaning the rooms - so who he could speak with??) The most upsetting part wasn't 30 pound charge but the managers incompetency and zero interest in the customer. Myself I am working in customer centered company and behavior like that would never be tolerated. Also wireless connection was so poor that i had to go to McDonald to work (but this is very small part of my horrible experience in comparison to the managers behavior) . I am still expecting the letter with apology from this "manager" if he ever conducts full investigation. Kind regards,

    3
    « Lovely people and venue but terrible food »

    Staff very friendly indeed. Rooms clean and very fresh. Food just simply dreadful. Carbohydrate overdose. Everything fried, battered, stodgy. Not a salad leaf or vegetable in sight. The obesity epidemic needs places like this to survive!

    5
    « Fantastic value hotel »

    Don't be put off by the approach past the industrial heart of Port Talbot and don't worry when you arrive at the hotel's tired, office block visage. The appeal of this hotel lies in the fantastic staff, cleanliness, service, great food and spa facilities planted right on the beach front, all for incredibly low rates. Looking forward to another winter weekend break, this time with our dog which is also welcome at this gem of a hotel

    4
    « A good business hotel by the sea »

    Friendly people, comfortable bed, clean room, free WiFi, casual bar and nice restaurant. The place is quiet, heating system is working well and that's worthy when you know the weather out there. A good place to stay when you are on business trip.

  • 4
    « Nice, Comfortable & Good View ! »

    Stayed in this hotel for 1 night (17-18 February 2016). To my surprise it was one of the greatest hotels i ever stayed in. (Unlike the building looks from outside). This hotel is situated almost at the sea side. From certain side, sea is visible from rooms. Fortunately i got one of those rooms. Over all in the area one can feel plenty of steel works smell (TATA or British Steel is based in the same town). From the hotel, you can enjoy a good sea side walk (if you want to). As per the hotel room, yes it was brilliant, and i can't think of anything which made me uncomfortable. Like i mentioned earlier, hotel was quite nice as compared to the outside, first impression phenomena. I will love to stay in this hotel, if i ever get another chance to stay in this town.

    4
    « Don't judge a book by its cover »

    As you drive into Port Talbot it doesn't look like a holiday destination as you pass the steel works. But the roads are wide, without potholes and relatively quiet. As the hotel comes into view you think other buildings of the era have the windows boarded up. But fear not, it's just from a bygone era, there is nothing wrong with it! In fact the inside is quite modern. Lots of places to sit and relax. Rooms are comfortable. Lots of hot water in the bathroom. Not all modcons inside, but there's everything you need including a kettle. Lovely beach just across the street and endless views. Great for strolling along.

    3
    « Suprisingly Comfortable and Affordable »

    Driving into the area, my wife and daughter were giving me major grief over the fact that I had booked a stay practically next to Steel works! Then we say the motel and my heart sank; why does an ugly building like this need a big ugly fence around it as well? What had I booked us into. It was windy to the point a white dog blew off a black chain so I left the laughing family in the car while I went to book into what looked like Alcatraz! Through the doors into modern opulence! we were very surprised, the place is very neat and modern in side. Warm and friendly is what I would call staff and the room neat, a good size and well appointed. For the true local feel we went to the Four Winds Pub next door; there was a Wake on then Karaoke, so there is another story to tell!

    4
    « Clean, friendly, great breakfast »

    Overnight at short notice, arrived late so didn't try restaurant. Friendly reception and bar. Room clean and well furbished. Major negative was a inadequately pressured shower. Great cooked breakfast, wife had scrambled eggs and smoked salmon, which she said was excellent. Don't be put off by the uninspiring external design - very good inside. Lovely bracing walk on the prom and cafes.

    5
    « Prison like exterior hides a luxurious interior »

    Very clean, friendly and cost effective! We had a room which faced the road and sea. It was great! Tea/coffee facilities and a good bathroom with shower over bath. There is a large bar, an indoor pool and the bar food (although we didn't have any) came out of the restaurant looking very, very appetising! We have booked again this Easter and we're really looking forward to our mini-break

    5
    « One night stay »

    Never judge a book by its cover, stayed here 16/2 on a living social booking, nice reception welcome , good clean room 2nd floor , afternoon tea 10-10 , evening meal was 4 courses, Pork in Diana sauce was really good 10-10 , nice chill in the Bar , the hotel could do with exterior work , but inside it looks and feels really good , helpful, friendly staff , what more could you ask for , I would definitely pop in again

    2
    « Not the best »

    Booked a double through hotels.com got a single! Room and hotel look tired. Horrid creaking sound coming from the roof above room 316. Room smelt funny, a musty smell, like an old wardrobe. Wifi wouldn't work which was not very helpful for work!!

    3
    « Nice surprise »

    Stayed one night with a living social deal,was pleasantly surprised .Staff were very cheerful and helpful,we had three course meal which was very nice and tasty,also had afternoon tea and breakfast,hard too believe for the price.Hotel is in great place,near cinema ,Burger King and sport centre also not a bad pub,just hope the weather is more sunny next time.Go in looks better inside.

    5
    « Very pleasant stay at the Best Western Aberavon Beach Hotel, Swansea »

    Enjoyed a one night stay here on 11th February 2016, whilst meeting up with friends and family in the area. The pool area was nice and clean, and we enjoyed a couple of hours in the jacuzzi, sauna and pool. Our room was enormous, and very clean with plenty of cupboard space and good lighting. We had a partial sea view which would be lovely on a summer's day. Good internet connection at all times and breakfast was excellent. No complaints at all, we'll be back!

    4
    « The outside of the hotel is not that pretty! »

    The inside of the hotel was very nice, reception staff very friendly and helpful. Bar area and Dining room very nice and clean and food was very good seeing as they had to cater for a very large group. I was there on a dancing weekend and the main bit us dancers are interested in is the ballroom! This was a lovely room with a good size stage, however the dance floor either needs a good makeover or replacing altogether for something far better because if the hotel is going to cater for these type of dance weekends, the floor is what lets it down! It felt dusty and the wood was split and patched up with tape (!!!!!) in places which could make it very dangerous for some dance groups.

  • 4
    « Looks can be deceiving »

    We didn't go at a weekend when the weather was at its best , and from the outside the hotel didn't look amazing In fact almost missed it . But to be honest we were pleasantly surprised as soon as we walked in.. The staff and surroundings on first impressions were very nice.our room was good too bed was comfy but did have a slight beddy smell to it but bedding nice and clean as was the room. No complaints we needed extra pillows and we got them very quick and with no problems at all. There is a nice swimming pool not massive but very useful when weather is yuk. Food was good too we were on a dance weekend so a lot of people had to be catered for and fed at the same time so didn't find a problem. Drinks a bit too pricey but only what you expect from a hotel I guess.the hotel is situated on a long stretch of sandy beach and I'm sure it's lovely when the sun shines . Good for walking and getting some lovely sea air .breakfast was very good plenty of food . Plenty of choice too.

    3
    « Would not choose it again »

    The staff were really nice and friendly. The only problem is the lack of investment into the room maintenance. The room I was in was like having a trip back to the 70's. Breakfast was good. The hotel has good character, but lacks overall cleanliness.

    1
    « Terrible "afternoon tea" »

    I feel i need to let other people who are thinking of having "afternoon tea" in this place not to book. Me and a few friends booked this for a baby shower there was around 10 people all together with very little food. A small tray of finger sandwhich and 1 tray of welsh cakes, fruit scones and tea cakes (no butter provided). This coasting an expensive £7.50. We also had to pay for people who had to cancel due to unforseen circumstances. Disgracefull. I will not be visting this place again and advise anyone who is thinking to, dont bother.

    5
    « Very enjoyable stay »

    Stayed here for one night last Sunday, with a Living Social deal. We had an amazing stay! We were on the 3rd floor overlooking the beach and because the sea was quite rough, I spent ages looking out of the window at the waves. The room was very comfortable and well equipped and that and the bathroom spotlessly clean. Afternoon tea with a glass of Prosecco was included and that was yummy. We enjoyed the spa and then relaxed in our room before having our included table d'hote 3 course meal with a bottle of very nice wine. After a good night's sleep, once again we had to more delicious food! In all, we had a great stay. Each member of staff was fantastic being helpful, professional and friendly. A great stay, and we will definitely return

    4
    « Good Hotel »

    Very welcome atmosphere as soon as you enters. The decor need changing to make it modern. Staff are polite and very helpful. Restaurant needs to have more variety for vegetarian as very limited option. Also need to have competitive food cost compare to next door restaurants.

    3
    « Comfortable Stay »

    We stayed for a Saturday night whilst visiting family. We had a room on the 3rd floor at the back of the hotel and sadly we had a view of the car park and housing estate. The room was clean and adequate. The hot water for the shower did take about 10 mins before it came through! The public areas have had some money spent on the furnishings but yes, overall it is a bit dated. The breakfast was very nice, with hot food cooked to order. For the price paid it was good value.

    1
    « Leaky windows, poor maintenance »

    Arrived after dark and bedroom curtains were closed. Had disturbed night with constant dripping sound. Opened curtains in morning and got wet feet due to leaks. A known issue as towels had been placed on the window cill and hidden by the curtains. Complained, poor response. Hotel not full so why was this room allocated? A disgrace to the Best Western brand

    3
    « Too hot!! »

    We booked this hotel a cost of £103.50 for dinner bed and breakfast because it has a dog friendly policy. Your dog can go anywhere but the restaurant and rooms with a sea view (although why a dog would not appreciate a sea view is beyond me!) The food was quite good, the service was adequate. The room,although clean, was incredibly hot and we had a poor night's sleep. You can also hear what everyone is up to in the rooms surrounding you. The bed should have been consigned to the tip some time ago. We actually gave up trying to sleep in the early hours and attempted to get showered so we could leave and escape the heat but there was no hot water! This stay could have been so much better with very little effort. Our dog doesn't bark or make a mess so don't put us in a back room overlooking a council estate. Give the control of the heating to the person paying for the room and make sure there is always hot water and a firm bed. Never again at this Best Western or should I say Worst Western

    3
    « Good hotel, poor food »

    This is a good hotel, let down by poor food. First the good things. The location is nice, across the road from a great beach - good for early morning running or walking. The hotel looks grim from the outside but inside is well decorated. Rooms are spacious and clean. Staff are friendly and helpful. Check in and departure were both friendly and swift. The bar staff were welcoming and helpful. It's always nice to be made to feel welcome when having a well earned drink after a long day's work away from home. However the food was disappointing. Breakfast was fine, with a choice of hot food and a buffet. But in the evening we had a possibly the worst fish and chips I have ever had in Wales. The fish had a slightly pungent taste of too long in the freezer, with thin tasteless batter. The chips were thin shoestring chips that tasted of nothing. Again they tasted of freezer microwave cooking. And the peas were drab and tasteless. The other downside was a dripping ceiling in the corridor outside my room with a white bucket slowly filling up with the sound of Chinese water torture. Please sort out the leak and more importantly sort out the kitchen. I hope to go back and I hope to have proper fish and chips, with crisp fresh batter, soft flaky white fish and thick cut tasty home made chips. For a hotel in a nice location with good interior decor it doesn't seem much to ask.

    2
    « poor food »

    this is the second time I have stayed here the first time the food ok, this time it was very poor I had fish and chips with the grand title of catch of the day which DAY? the fish was not even 1/2 a inch thick the batter was thicker in places. I don't think the hotel could buy cheaper chip if they tried and please just put food on a plate not in a tin can. the rooms are ok but I will not stay here again.

  • 4
    « Five star staff »

    We spent 5 nights at this lovely hotel. The staff could not have been more helpful and genuinely caring. The hotel is across the road from a very long grassed area which is perfect for games etc. The beach where surfing takes place is again beautiful. The heart of Port Talbot is the steel works which lie to the east of the beach. The room was large and well equipped and in excellent condition. We have stayed there before and will stay again.

    5
    « A good option for a beach holiday »

    Excellent venue for beach-side vacation: hotel is real value, jacuzzi and pool, marvellous breakfast , and a fitness venue to lose the weight you are certain to gain ! Come to Aberavon and live again!

    4
    « Pet Friendly, People Friendly, Pocket Friendly »

    We stay here every year visiting dog un-friendly family and each year is the the same as the last. You are made welcome. Your dogs are made welcome. You are at ease all the time your are there. It's comfortable and reliable. Tip no. 1 You can take your breakfast in the lounge with your dogs at your feet (no dogs allowed in the restaurant)...and breakfast is really worth having! Tip no. 2 Dogs are also not allowed in the swimming pool/health centre areas so you might want to bring another adult to take shifts with. Tip no. 3 They try not to allocate rooms facing the sea to dog owners. Just be a little firm and you may get away with it if the Hotel is not particularly busy. Otherwise a room side-on the shore will still give you a partial view and save you the supplement. All the rooms are pretty much fitted to the same standard and a comfortable size. And if you order a morning newspaper - don't worry, it will arrive at your door long before you wake up! So the down-side? The Aberavon Beach Hotel has seen better days and is in need of investment. The carpets are beginning to show signs of being near to end-of-life and there are issues with the windows that you will notice if the weather is particularly stormy and wet. In summary, it still is the best pet-friendly hotel for miles that offers pet owners affordable comfort and relaxation.

    5
    « The most relaxed Christmas »

    We recently spent five nights at Aberavon Beach Hotel over the Christmas period. It was fabulous. The food, entertainment and festive atmosphere made this Christmas one of the most relaxed and enjoyable. We met other guests who have stayed year after year, they enjoy it so much. We have booked for next year already.

    4
    « travel agents review .... »

    Stayed here from 27.12.15 for 2 nights a little break with our dog, and what an excellent hotel lovely food, excellent rooms very clean and well presented, staff could not do enough for you very polite, the only thing that spoils this hotel is the run down area its located in, which is a shame as beach and promenade is beautiful. A good base maybe if you looking to stay out of Swansea but has good access if you have a car, we took a trip to Tenby too which took about 40 minutes,its a great set up the hotel have if you take a dog you can eat in the lounge area and take your breakfast here too, we did not eat in the restaurant but took a look and it was very nicely furnished to a high standard. the pool area was good too very clean and well maintained. overall a good experience its just a shame the outside and the area let it down but don't not let this put you off as inside its worth a visit.

    5
    « Excellent food, friendly staff and an overall wonderful experience. »

    Stayed here with my nan during a weekend of Christmas shopping, been here before and yet again a joyous experience. My nan had a best western points card (strongly recommended) and was able to upgrade to a beautiful room, overlooking the sea. The outside needs a lick of paint but don't let it put you off it's stunning and homely on the a inside, definitely worth a visit. The bar menu, shows a variety of delicious foods, within my few stays every meal from the bar has been very high quality and delicious in very generous portions, definitely worth the money. I can't find a single fault. The room service is excellent too! The breakfast is as well, variety of cereals cheeses toasts jams fruits and juices as well as the traditional cooked breakfast option. Very close to the sea, and a short drive to the local town. Definitely worth a stay, very very good :D

    4
    « Woefull wifi »

    Large car park, good location on seafront, helpful staff, good size and quality room. Large choice for breakfast, but relatively small evening meal menu. Food was of good quality. Wifi in room 314 was worst I have experienced in B.W hotel. could not access it until after midnight after attempting on and off all evening and reporting it to reception. Sometimes it could not even connect to the network, and when it did it was without any wifi signal. Even the following morning it only worked erratically until I left at 10am.

    4
    « Don't judge a book...... »

    Terrible looking building but I was impressed with the standards within. The decor of the restaurant, the carpets also on the room floors. The quality of the bathroom furniture and the beds were above three star standard. Plenty of free parking and easy disability access. The reception we received was efficient but cold. All the receptionists I saw seemed to share the same characteristic. Our "disabled" bedroom was adequate in size and the bed was large and comfortable. The room boasted a bathroom and also a wet room, with sadly, an adverse camber. We could not control the heating, so the room was a tad warm. The towels were large and plentiful. A nice touch was the provision of a china teapot and cups/saucers. The bar was well stocked with a seemingly reluctant attendant. Knowing our limits, we declined first courses and both of us had the tournedos medium rare, cooked correctly. The accompanying vegetables were spot on. We declined desserts. On the second night I asked for my tournedos rare and they were just that. My wife drooled over the Sea Bass. The waitresses were efficient but timid. Being the cheapskates that we are, we brought in our breakfasts; really, we have gone off cooked breakfasts having had to cook hundreds during our time as innkeepers. The Captain sets the tone of the ship; you are in the hospitality business but you lack warmth. I would have absolutely no hesitation in coming here again.

    4
    « Lovely view »

    Stayed here for one night. Staff professional and welcoming. Room clean, very soft bed. Good size room with a decent shower. Great wifi. Breakfast was very slow. Was looking forward to continental breakfast but there was no croissants, rolls, sliced cold meat. So had the full Welsh instead. It was ok, cheap quality baked beans and bacon was tasteless and like leather. I would stay again, had a great view and lovely room but would give the breakfast a miss next time.

    3
    « Nice location, great wifi, good breakfast, great parking »

    Everything was fine and met expectations - However room allocated (107) was very noisy - Lift outside room door and a clunking noise every 30 seconds throughout the night. Excellent Wifi and a nice hot breakfast almost made to order

  • 3
    « ECONOMICAL ALTERNATIVE TO PREMIER INN »

    Stayed for 4 nights while on business in the area probably the only reason to visit this area.my room was on the 3rd and top floor of what from the outside is a very uninviting building.room was classed as a family room so was very spacious and clean,double bed was ok a settee which I presume turned into a pull out bed a desk with chair and a armchair all perfectly fine. the open plan wardrobe sited in the small hall outside the bathroom gave plenty of storage hanging space.bathroom had a bath with shower attachment all well kept and clean. bar area was in a large comfortable seated area with the dining room leading off,part of this room is a conservatory extension it was quite cold in the dining room at times so extra layers recommended. the food was mixed I had one dinner which was not to my taste and I asked for it to be changed it was without any fuss indeed the dining room supervisor is to be commended for the way she dealt with the situation. one morning at breakfast both mine and my colleagues cooked breakfast did not turn up we waited 35 minutes sadly we had to leave for work,I was told later it did arrive 5 minutes later. all in all this hotel is as some reviewers have noted does have its negatives but not one which would stop from staying in future and if I was paying the bill would be more than happy!

    4
    « Best Western Aberavon »

    Place is a bit dated but clean and comfortable it is the staff that make this hotel a pleasant place to stay they are attentive friendly and accomodating without being intrusive. Have stayed twice at this hotel and would choose again if needing to stay in this area.

    4
    « Good value for money, pleasant staff »

    Stayed here numerous times over the past 18 months and have a good stay every time. Recommend a sea view room. Situated on the sea from with lovely views over the bay and a nice promenade to stroll along. Rooms on the small side but clean and comfortable. Nice indoor pool area and breakfasts are excellent.

    4
    « Room with a view »

    We been traveling through Russia as you can see by reviews and London. Been before ,comfortable room great breakfast , make sure you ask for sea view its wonderful sunsets or the stormy sea and view over Swansea bay its stunning on clear days. I gave 4 stars and the Hotel earned it with friendly helpful staff. I recommend you stay here , myself and wife loved it .

    4
    « Family break »

    On the outside hotel not very appealing but inside clean and comfortable. Good breakfast and friendly staff. Long opening for use of pool and jacuzzi. Right on seafront couple of nice restaurants near by that are child friendly. If not few take aways close by. Considering a new sports centre was being built next door was very quiet.

    3
    « Average »

    Stayed one night last minute booking. Booked online but on arrival it was suggested there were no doubles available. Decor is a little dated and generally in need of a facelift. Overpriced for a 3 star hotel in a disadvantaged area. Staff were pleasant. Very quiet despite there being a wedding party staying.

    5
    « Aberavon Beach Hotel, Port Talbot »

    A brilliant stay at a brilliant hotel which, thank goodness, is dog friendly, very important for us with our dog, Pero.. Everyone so helpful there and the food good, all in all, an excellent stay once more x x

    4
    « Oh dear, only the car park let down a great stay! »

    Excellent accessible room, good food and wonderfully helpful staff as I am (a reluctant) wheelchair user and my wife has restricted arm movement. But Oohhh! that car park! It is o.k. if you are able or disabled but only use your car to get in and out of the hotel.

    3
    « Beach front location, weird smell in room »

    We had an overnight stop in port talbot, convenient between cardiff and swansea. Cardiff was full so we found a mid point. It was nice, clean, warm and next to the beach but it was very dated inside and out. The room needed tidying up, and updating but it was very friendly there and weenjoyed our stay.

    2
    « Needs some help in getting the ratings up »

    The hotel (once you have passed over the dismal exterior) has the foundations to aim higher in its ratings. Some (not all) of the staff have the energy to help but there is a lot of work to do. Negatives - dogs allowed to be off lead and sit in the middle of the bar area. We have a dog but I would never allow it to go up to a diner's plate and sniff it whilst they are eating. There needs to be ground rules. I was told I had to wait 40 minutes for dinner because there was a local 'do' on - only for it to be served it in 5 minutes. No rewards points for booking through LateRooms ... So not a loyal customer then Best Western? The mode of booking shouldn't detract from the willingness to be loyal.

  • 1
    « Dismal »

    Visited this hotel as a wedding guest. The foyer was quite nice when we passed the cheap tiling right at the entrance. Just outside the entrance were discarded bottles and cans and endless cigarette ends. No signage to wedding party other than a board in the middle of the foyer with pictures of the bride and groom. Wandered around for a while as no one manning reception. Found party by following other guests. I asked for ice in drinks, was told they had ran out of ice 'really' at 8pm. Sat at table and strong smell of vomit. Several guests complained of this. Glass collector picked up unfinished drinks on several occasions even when we said we had not finished using them as we were ordering bottles of wine. Food was served as buffet style. All hot dishes were cold.

    3
    « Friendly »

    Stayed here for two weeks whilst working in the area. On arrival the hotel did look a bit dilapidated and is need of a makeover. Once inside it was much better. The staff are very friendly and helpful especially 'Big Sam' behind the bar. The rooms are clean and tidy but could do with air conditioning as the room that I had (113) was extremely warm even with the window left open all night in October. Food is good and is reasonably priced. The only downside was the breakfast which did seam a bit chaotic and slow when ordering. There was usually three waitresses / waiters taking orders but one was for drinks one for food and one to bring it from the kitchen. If you tried to order food from the drink waitress you was asked to wait until she came to the table and vies versa if requesting drinks from the food waitress. Get this problem sorted and the stay would have been faultless.

    3
    « Good Hotel »

    Good for family Holiday also good to stay for business. Need Gym facility though! Swimming pool and Jacuzzi very nice. more Lockers needed with locks. END BVGHCWACB MIVJEW;OTM O;MUVWEMTIOI;W QKCNUQW3R3IU IPOEWIRNHNUPOIU ;WE4UIRTJHVWPOTUN QOI34URPO935TUO32NVO IOQ3UNHV3OIQYV

    4
    « Great place for a venue »

    Superb position facing Aberavon beach. Comfortable clean rooms .plenty of parking. Close to alternative eateries. indoor pool good dance floor. I was attending a line dance weekend and this hotel was very good value

    5
    « Don't judge this book by it's cover »

    I must admit that when I pulled up at this hotel, my heart sank. The exterior of the hotel is a real let down. However, don't let this put you off. As soon as you step through the front doors the hotel is super. The staff are friendly and helpful and the food is lovely. Breakfast is excellent and the service is swift and courteous. Rooms are good and some have outstanding views of the sea, as the hotel is right on the sea front. Each time I've stayed, I found the rooms to be quiet at night, with no noisy children running up and down or rowdy revellers coming back late at night and waking everyone up. It is also excellent value for money.

    1
    « Best worst hotel »

    What can i say , first impressions last, hotel is extremely tired and out dated , not to be put off we booked in , reception clean and friendly , pool has seen much better days and to be honest it wasn't for me, room on first impression was clean and tidy, travelled here from Cambridge for a ghost hunt so it was time to drop bags and go , returned to the hotel at 4am and went to room , only to find mattress on the bed , well stains on the mattress, wouldn't let my dog sleep on the mattress it was disgusting, photos below , so ended up sleeping on the floor as it was the cleaner option , breakfast what can I say here , waited over 40 mins to be given a cup of tea , no organisation and people being served before others, order for food taken , 1 hour later it finally arrived , food was good but not worth the wait , will never return

    4
    « Away from the Kids »

    A relaxing week after surgery. The staff couldn't be more helpful. Was out of the holiday season but there was always plenty of staff to look after everyone. The exterior of the hotel Is not very appealing but once inside everything was fine and clean. The view from the room windows overlooks the sea about 100 yards away, with a lovely prom. with excellent disabled persons facilities.

    5
    « Best western abaravon »

    As many people have already stated, it's not exactly appealing from the outside, but once you get inside it takes on a whole new feel. It's well decorated, comfortable and clean. The staff were all exceptionally friendly and extremely helpful. The restaurant was lovely and once again the staff were great. I chose to have bar meals in the evening, and there was a great choice, and not overpriced at all. The rooms were very comfortable (I was in room 315) with great facilities available. I could even swivel my television to watch in bed at night. The beach over the road is absolutely stunning and I would imagine in the summer months it gets really busy. Great hotel and I would definitely return.

    3
    « Better inside than out »

    We stayed here for one night. It's close to M4 easy to find and the walk along the prom is pleasant enough. It looks, from the outside as if it could do with a facelift. Inside is ok, it is 3 star. We didn't go in swimming pool but it looked nice. The rooms were clean and tidy. It was only September but we could have done with a bit of heat in the evening, both in our room and the bar area. We ate in the bar at night but were a bit disappointed with the choice as the fryer had broken down and waited over 40 minutes. Breakfast was good, plenty of choice, but service again was slow. Free internet was a plus.

    4
    « All because of the Rugby World Cup! »

    This hotel was not one of my choosing but was found by my company's hotel booking firm when I gave up on finding anywhere near my work location due to the Rugby World Cup. I had never visited this area before and it was a good half hours' travel each day to my project location. On arrival I was as I imagine many people are, rather unsure about the outside appearance of the building. It is somewhat dated and tired looking and not entirely in keeping with the location. However, once you are in through the doors it takes on a whole different feel. Pretty much what I would expect of a 3-4 star hotel - pleasant and reasonably comfortable. Reception book-in was welcoming and friendly - they even know how long I was staying (not many people stay for 9 nights I don't imagine!). Room again, pretty standard 3 star accommodation. Double bed, desk/dressing table, bedside cabinet, two tub chairs and circular coffee table and open wardrobe and shelving for clothes. Bathroom very standard - small but big enough, bath, over-bath shower, WV and wash hand basin. Clean towels etc. There is a hairdryer in the room and tea and coffee making facilities including a teapot. Bed linen white, clean and soft. Bed fairly firm and comfortable. I had a problem with the room being too hot when I got back in the evenings due to it facing the sun and the window being closed by staff during the day. It has however now cooled down a bit and if I really wanted to I could borrow a fan from reception. Breakfast during the week is from 7.00 am and I needed to leave before 7.00 am. This was not a problem, I was able to go at 6.30 am for continental breakfast. The breakfast provision is very good with something for everyone. Have had three meals in the bar and the food is fine. Not home made fayre but very hot and plenty of it. Bar and waiting on service not the best I have experienced but everyone is polite and pleasant. Despite my trepidation when arriving, the place is 'growing on me' and I think I would stay here again if I was working in this area. It is nice to be able to cross the road and be on the lengthy promenade for some fresh air and there are a few good places to eat within a stones throw as well. The swimming pool is OK. It is showing its age and is not tiled so looks a bit grotty in places but it is cleaned every morning and I was able to swim my lengths and have a good shower afterwards in the very small but adequate changing rooms.

  • 4
    « Why don't the management take note of the reviews and get the outside cleaned up? »

    The outside needs a good pressure wash on the brick work and the glass roof.The inside was fine we where a little unlucky getting a room over the car park which was quite small those with rooms with sea view are larger. The food was good and the waiting staff very helpful. It could do with some entertainment at the weekend.

    5
    « one night on business »

    Stayed one night on business and very glad I did. Hotel is nothing to look at from outside but reception bar and restaurant and pool all clean and spacious. Staff friendly and helpful. Good freshly cooked to order breakfast although as previously noted there were no breakfast rolls. What sets the hotel apart is its superb location right opposite the beach. Not much else around though. Room was adequate with flat screen tv and usual toiletries.

    4
    « good hotel let down by staffing deficiencies »

    We enjoyed our stay and it is certainly a superb hotel for those with dogs, given the location and facilities, but there were some issues arising from less than satisfactory staff responses. We had booked a suite. As I subsequently discovered at this hotel a suite means two interconnecting rooms. However the receptionist appeared not to know this and when I challenged the room allocated she said it was a suite and was bigger than other rooms. I mentioned the connecting door but this did not elicit any response. On check out the staff member apologised and offered adequate compensation -pity she was not available when we arrived! On the Saturday evening I asked the bar staff if food was being served and was told it was. When ordering ten minutes later the chef had closed the bar food service to concentrate on a large party in another part of the hotel - seemingly the communication between chef and bar staff had not anticipated such an event! These are minor irritations and did not distract too much from the enjoyment of our stay. The hotel offers a pleasant stay and good value.

 

Anfahrt zum Hotel ...

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·Aus Richtung Norden (M4):·Anschlussstelle 41, A48. Aus Richtung Süden:·Autobahn M4. Nehmen Sie die Abfahrt 41 zur A48 und folgen Sie den Schildern in Richtung Aberavon Beach und Hollywood Park. ·Aus Richtung Osten (M4):·Anschlussstelle 41, A48. Aus Richtung Westen:·Autobahn M4. Nehmen Sie die Abfahrt 42 zur A48 und folgen Sie den Schildern in Richtung Aberavon Beach und Hollywood Park.
 

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