BEST WESTERN Manchester Altrincham Cresta Court Hotel,  Manchester

3.5/5  - basé sur 832 notations.
Church Street, Altrincham, WA14 4DP, Manchester, Great Britain - Karte ansehen
+44 161 9277272 +44 161 9296548

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Vorteile des Hotels

  • 24 Stunden Rezeption 24
    24 Stunden Rezeption 24
  • Klimaanlage
    Klimaanlage
  • Bar-Lounge
    Bar-Lounge
  • Kostenlose Parkplätze
    Kostenlose Parkplätze
  • Restaurant
    Restaurant
  • Wäscheservice vor Ort
    Wäscheservice vor Ort
  • WLAN-Verbindung in den gemeinsamen Bereichen
    WLAN-Verbindung in den gemeinsamen Bereichen
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Fotogalerie :
Dieses Hotel in Altrincham ist kaum zu toppen. Die 3-Sterne-Bewertung für das Best Western Manchester Altrincham Cresta Court Hotel erzählt Ihnen nur die halbe Wahrheit, da Gäste erst bei der Anreise sehen, welcher Luxus und Komfort sie hier erwartet. Das Hotel in grüner Vorstadtlage ist ideal für Geschäftsleute und Urlauber, die Ruhe und Entspannung suchen. Unsere Gästezimmer, die nach höchsten Standards renoviert wurden, bieten eine moderne Ausstattung, mit dem Neuesten an Geschäftskommunikation inklusive kostenlosem drahtlosem Internet/ISDN-Leitungen als Standard. Am wichtigsten ist jedoch, dass wir nie vergessen, dass das Wohl unserer Gäste an oberster Stelle steht. Ganz gleich, ob Sie den Flughafen Manchester oder das regionale Autobahnnetz nutzen, Tatton Park oder Dunham Massey Park besuchen oder Ihren Platz im "Theater der Träume" von Manchester United (Old Trafford) einnehmen, wir tun alles, damit Sie sich ganz wie zu Hause fühlen. Am Samstag, den 10. Dezember 2016 ist das Hotelrestaurant zum Abendessen geschlossen. Zimmerservice steht während dieser Zeit als Alternative zur Verfügung.

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294
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202
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86
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48
Allein/Single Allein/Single 21
Alleinreisende Alleinreisende 33
Familie Familie 127
Geschäftlich Geschäftlich 108
Geschäftsleute Geschäftsleute 127
Geschäftsreisende Geschäftsreisende 169
Paare Paare 346
Reisen mit Freunden Reisen mit Freunden 105
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BEST WESTERN Manchester Altrincham Cresta Court Hotel,Manchester
  • 3
    « Not the best, but it was comfortable »

    Greeted by friendly staff. Room was comfortable and had everything you need, but it was a little on the small sized and felt cramped when the two of us were trying to get washed and dressed. The bathroom was a little dated and had mildew on tile grout and in shower head. Bar area was well presented, although there was a boxing presentation on which meant service was slow and there were some loud guests. Good location, in walking distance from the metro. Overall not bad.

    4
    « Great hotel »

    This hotel is a lovely place , the staff are so friendly and helpful , the breakfast is very good and plenty of variety special word of thanks to bev in the restaurant for all her help a lovely lady , the town centre is only a couple of minutes walk away as is the tram station which goes into manchester and old Trafford Great service , only negative for me and this is only my opinion that the hotel should ask that guests do not come to breakfast in there pyjamas I think its quite off putting ,we would definitely go back to this hotel again thank you to emma liz nico and bev Sandra and Brian Dublin

    3
    « OK hotel, if you don't mind noise! »

    Wasn't too good. The walls in this hotel are paper thin and you can hear every sound - and I mean "every sound" from the rooms next to you, including above and below! So if you want privacy, then I wouldn't stay here. But if you're ok with listening to your neighbour performing his/her toilet duties, or talking to their loved one on the phone, then it won't be a problem for you. Out of 5 nights here, my sleep was severely disturbed on 3 of them. The restaurant is very good, both for breakfast and dinner. Staff service is also very good. On checking in to the room I had noticed there was a rather large piece of biscuit crumb on the floor. No problem I thought; it will be hoovered up tomorrow by house-keeping. Was it? No. It stayed there for the whole week. So cleanliness is clearly not a priority.

    2
    « Food standard has dropped »

    My wife and I stay have stayed here regularly over the past few years. It used be be very good but then it was taken over. Gradually, the staff started to change and, over time become less efficient. Once, we are looked after extremely well in the restaurant, the food was hot, and served with a friendly smile. Those staff have gone and the last time we ate, our waiter left us an hour before serving our meal. Half the time he was nowhere to be seen. The food was mediocre when it finally arrived. The last breakfast we had I left on the plate. The fried egg was stone cold and the bacon luke warm. We have complained on numerous occasions to the manager but nothing is ever done. I have to stay there because of business but we will not be eating at this hotel again. Not the same hotel it was a few years ago.

    4
    « One night mid-week stay »

    My husband had stayed here many years ago on business but this time we were there for leisure purposes. They are in the middle of a refurbishment and what they have done so far is very good. We did not have an evening meal but did have breakfast and it was absolutely fine with plenty of choice. Arriving in the afternoon we needed some sustenance but unfortunately although there was plenty of milk, tea and coffee there was only one small packet of biscuits - surely there should have been two?

    4
    « Business trip one night stay, would return! »

    Arrived at the hotel to find an ample car park with plenty of space. Check in was of good standard with a friendly employee asking how was my day and if i needed any further assistance going to my room. Overall Check in was 7/10 Room was on the 3rd floor, modern enough, although could do with a little revamp to stay with rival competitors. Big comfy bed, good size tv and bathroom could do with an upgrade. Only downfall to the room was the shower was dismal and had no power. Overall bedroom was 6/10. Dinner in the resturant was a pleasant surprise and of great standard, food was well cooked and a good variety. Staff had good knowledge of the menu and could recommend options if you were to struggle choosing! Overall Dinner was 9/10. Breakfast was efficient and what was required, fast service with a self service system to a full continental. Only let down was no coffee machine to make your own coffee and have different types. Staff would walk round and top your coffee up on your table. Overall Breakfast was 6/10 The hotel is a good find in the town, and well worth a revisit. Overall Hotel rating - 7/10.

    3
    « Another booking prior to an early morning flight from Manchester airport »

    The hotel was nothing special but served it's purpose. My wife and I stayed here on Friday 21st October to avoid having to get up at 3.30am to travel to the airport from home. The hotel is very convenient for the airport and only a 10 minute drive away. I booked the hotel through Holiday Extras. It cost me £136.90 for an overnight stay, 15 days car parking at the T1 & T3 long stay car park at the airport, security fast track and a two course dinner for two. The meal wasn't half bad and I should seriously consider a repeat booking should I again have an early morning flight.

    5
    « Lovely »

    Stayed two nights in what I can say very clean and friendly. Great location for everything Manchester with the team, bus and train station around the corner. Nice authentic market close by too. Very good breakfast service.

    4
    « One night stay prior to early morning flight from Manchester airport »

    booked package with one nights hotel stay and 5 days parking with APH. Fast check in,comfortable clean room,with en suite shower room. As our flight was so early breakfast not included,which not problem as package booked was so cheap. Short drive to APH car park and smooth transfer to airport. Would I reccomend hotel and car parking package? Absolutely. Staying at hotel night before our flight took away any stress we had regarding problems on roads

    4
    « Overnight stay and parking package! »

    My husband and I stayed here overnight as we had an early flight the following morning. The room was fine but my only grumble was hard pillows. The package included a car park stay which was only 4 miles away and very easy to find. We didnt eat at the restaurant so I cannot comment on that, although it looked fine from what I saw. I would definitely use this hotel again as it was very convenient for the airport and very reasonable price.

  • 4
    « Our UK Wedding Reception »

    We have just recently had our wedding reception here in the new Allen Suite on our return from being married in Cyprus. Everything was great, room well decorated and looked after, Prosecco reception & food all spot on and all coordinated well on the night. Can't grumble about the free Bridal Suite we were given which was huge and very nicely decorated/looked after. Manager looked after our wedding post box as we forgot it and left it in the suite so thanks for that. Breakfast was the usual hot buffet and quite nice and the whole reception area/restaurant was immaculate. Only problem was on agreeing our numbers for our wedding party. As we had our UK date for the party in mind long before we booked the party suite we based this on 'rough' numbers of 120 (which the new function suite holds), as the hotel told us our date would be released if we didn't pay a deposit, but Gemma who wrote out our contract and told us that we could alter numbers nearer the time once we knew our actual number of guests attending tried to keep us to the original 'rough' number for catering. We was very unhappy with this as we was told we could change to suit our needs and then cater for 90% which is the norm to do for food. We had 105-110 confirmed for attending, but Gemma would not accept this and told us we had to cater for 115!!...a dozen emails later we finally agreed a number to cater for which was still more than needed! Bare this in mind when booking here, although Gemma does not work there anymore. All in all it was a great venue for our UK return function and stay.

    4
    « Good hotel, great staff »

    I was attending a course at the hotel and nearby business over 2 days so I stayed over on a dinner, bed and breakfast rate. The hotel looks a bit 1960's from the outside but it soon changes when you enter. I had been upgraded to an executive room which had robe and slippers, posh coffee pod machine, upgraded toiletries and a big room with sofa. The bathroom could have done with the tiles being cleaned a bit round the bath and the shower wasn't the most powerful. The bed was very comfy although I felt the pillows were a bit hard for my taste. The rate included a 3 course meal but I decided I could only manage 2 and had the fish and chips and baked baileys cheesecake both of which were really nice and I had a couple of glasses of white Zinfandel with it. The wine was very reasonable at £5.30 for a large glass. The waiter in the restaurant was really friendly and efficient. Breakfast the next morning was buffet style - hot and cold with porridge etc made fresh to order. It was all really nice and tasty and again the wait staff were really good. All in all a good stay although the man in the room next door had a really loud yawn but not the hotel'a fault. The great thing about the hotel is the staff, from the waiters at both meals but the receptionists at check in and out - all very friend and efficient, a really credit to the hotel.

    4
    « Nice room and yummy breakfast »

    We booked using our tesco clubcard vouchers so as far as value goes it was excellent. The hotel itself has a nice decor and is well maintained - the staff were all very friendly and we checked in quickly with no concerns. There is on site free parking which si excellent. The room was small but had everything we needed in it - it has been designed for sleep in mind with a large comfortable bed with good sheets and lots of pillows. There was tea and coffee, a kettle and hairdryer as expected - The bathroom was dated but was clean and worked which is all we needed :) I was up most of the night due to being pregnant and uncomfortable with the position of baby but the bed was very comfy! The one bonus of being up is that having read some reviews on noise I can honestly say that other than 1 door going two toilets flushing and an ambulance thats all I heard during the night! No hotel is ever going to be silent - anyone expecting this is being a tad unfair! Breakfast was in the form of a self service buffet and a lovely gentleman explained to us what was on offer and got us some hot drinks. There were lots of cereals, breads, yogurts and a selection of hot offerings to take your fancy!

    2
    « Room 136 very noisy »

    Stayed on 24th October. Staff were friendly and welcoming the room was average size and had tea and coffee facilities, average bathroom but dated tiles and tired but acceptable decor . The problem we had was it was right above the kitchen and the extractor fans made it very difficult to get to sleep . And at 5am stay asleep. Then to add to the problem the fire alam went off at approx 6am then again about 10minutes later, all in all it was a very poor nights sleep, went down to breakfast very bleary eyed and found breakfast to be a very pleasant experience , it was a help yourself buffet and the quality of sausages , black pudding and bacon was better than average the restaurant staff were very attentive and helpful. The whole experience was spoiled by the poor nights sleep

    2
    « Not great... »

    The entrance to the hotel is beautifully new and renovated... which is incredibly misleading when you see the old fashioned, out dated, un-refurbished rooms. My room was cramped and small, the bathroom was no different. It was also an awful yellow colour which also looks like old and dingy. The shower was a nightmare to get working and the water sprayed all over the place. The tv was absoloutly tiny and was so old the buttons on the remote didn't work right. The bed and the room itself was clean enough. I slept terribly due to a constant loud noise which I can only assume was a water tank somewhere. The only saving grace was the breakfast in the morning which was nice.

    5
    « Very clean »

    Lovely staff they are very helpful Rooms spotless compact But there is everything you need Hotel is in good position to walk out Asked for low floor as my dad Dosent walk good I was given a good room Restaurant staff friendly Food good xxxx

    5
    « Excellent accommodation for a family »

    A great family room which allows a family of 4 or more (including teenage children often considered adults) to stay together in the same accommodation without costing the earth. Don't be put off by dated decor in the rooms - the things that matter are very good. Highly recommend.

    4
    « Convenient for the airport »

    Stayed here as part of an APH airport parking deal prior to an early-ish flight to Munich. Total charge was very reasonable so we weren't expecting much but the hotel is well situated for our needs. The room was a bit small and smelled a little musty, but it was clean and comfortable with a reasonably sized bed. Biggest disappointment was a total lack of a single vegetarian main dish in the posh restaurant which meant we had to drive somewhere else - bit of a nuisance and pretty outrageous these days with even carnivores choosing not to consume so much meat.

    4
    « Great Location »

    Stayed here for one night while visiting family locally.The hotel location is great , 5 minutes walk into town centre , ideally located near station should we have wanted a trip into Manchester . Our room on the 3rd floor was a family room , perfect size , very clean , just what we needed. Would recommend this hotel a base for exploring the region . The only issue I had was the bathroom wasn't it great shape , it definitely needs updating , it was cleanish , but the shower was nothing more than a trickle, one other minor issue was that the security light from the hotel was shining up into the room all night too ! All the members of staff we came into contact with were great too

    5
    « Best Hotel in Town »

    Best hotel . No need to rush to any Manchester airport hotels. Personal service. Good restaurants in Altrincham. Award winning eating places. Very friendly hotel. Clean. Reception excellent. Very good bar staff.

  • 4
    « Good location and good rooms »

    Stayed here for work and its a typical overnight work hotel. The rooms are good well equipped and conformable. The bar is also good with a nice menu and friendly atmosphere. I would recommend this hotel if you need a comfortable well priced place to stop on your travels.

    4
    « Good stay »

    Plenty of parking, and easy to find. Reception staff very professional and friendly. Check in was very quick and simple. Free wifi although not great. Room was king size and very nice, not amazing. Shower was great and you gave a bath. No aircon. Breakfast was very good and lots of choice. Service excellent as well, although it took a while to serve me hot drinks.

    5
    « excellent place to use for Manchester airport including parking »

    The staff are really friendly and helpful, the car stays at the hotel all the time no risk of being parked in a field. You take the keys with you. Restaurant is very good. Taxi to and from the airport at the time you wish.

    4
    « Pretty good,just needs a few edges smoothed out. »

    We stayed here for one night whilst attending a family wedding. The organisation that the hotel provided for the wedding was excellent and the staff were on all accounts very professional on all aspects. The hotel itself has many of the business class facilities you would expect. It doesn't portray itself as a luxury hotel but there are aspects that suggests that it strives to achieve high standards. The venue rooms and bar areas have a nice ambiance about them. There is clearly a long history of this hotel being a central and popular venue and it suggests it will be around for a long time to come. My only minor criticisms are that it's car park access is a little restricted and some of the room furniture is a little dated and worn. However such criticisms are perhaps irrelevant since the rest of the hotel facilities are very good value in the target area that the hotel competes in.

    5
    « Great value, great service and clean! »

    I've stayed here twice in the last three weeks on business trips, The staff are always polite, helpful, happy and knowledgeable about the area. The rooms are clean (as well as the bath, sink and toilet -unlike some other national "lodges"). The meeting room I used was equally a great standard and the refreshments arrived on time (even after I'd moved the timings, at the last minute)! Well done Cresta Court.

    3
    « Airport stop off »

    Stayed 1 night. Room very basic. Food quite expensive so went out to eat. Breakfast was excellent & staff were really pleasant . Would stay again but rooms I'm sure could do with an upgrade. About 15 mins drive from Airport.

    5
    « Great stay »

    We stayed here before flying the next day! The room was very comfortable, staff were very attentive and the car was safe while we were away for two weeks. Always use this hotel if we fly from Manchester.

    5
    « Weekend away »

    Well we weren't sure what we would get with a 3 star hotel we booked dinner bed and breakfast we checked in very friendly and professional staff room was fantastic and the food you would have thought we was in a 5 star hotel all we can say is can't wait till are next visit

    3
    « One night stay - Gluten Free available. »

    You'd think Best Western would be excellent. My partner and I stayed here for one night as we went to see a show in Manchester. The hotel was decorated lovely and had a pleasant atmosphere. Our room was on the (1st floor - 109) was on the small side but clean. The King size bed was two singles pushed together - not quite what we were expecting. The door also didn't lock properly! We ate in the bar before we left for Manchester. We asked Bev about Gluten Free food and checked their understanding of cross contamination. They understood fully! She was so helpful and reassured me that everything would be fine. I have coeliac disease therefore eat the food for medical reasons and not for a fad diet. The food was delicious. A few negatives - on returning to the hotel after our show, we didn't expect to spend 20mins trying to find a car space. We then had to listen the thudding music til the early hours as our room was above the function room. We appreciate that functions are held but we should have been given a room opposite end to the function and on the top floor! It didn't stop there! Breakfast was a let down. Speaking to the lady serving breakfast she informed us that GF cereal and toast were available as well as the cooked breakfast. On this note we agreed to have it. After sitting down to eat, it became clear that GF toast wasn't available as there was no bread apparently! Breakfast was adequate but not the best. On leaving to pay for breakfast we were shocked to find that breakfast was an extra £5+ each because we hadn't pre-booked. We expected £2/3 extra but not £5+. They should had informed us of the price increase before hand. We didn't book as we needed to check GF availability face-to-face!) It definitely felt like they needed us in to get the money -not a good feeling at all. We won't be rushing back to stay!

    3
    « Ok I guess. »

    We stayed for one night 23rd August before leaving the country for a holiday, nothing special, receptionist very robotic and no smile, asked for directions and she seemed put out by having to help us. I work in the industry and if this was how my staff treated guests who pay their wages then they would be replaced. Room was small but sufficient for what we needed and clean so housekeepers are getting it right. Night porter always had a smile on his face and acknowledged our presence.

  • 4
    « 1 NIGHT STOP OVER FOR A 50TH BIRTHDAY PARTY »

    We used this hotel for a 50th Birthday Party stop over for 1 night - perfect for our needs. Three rooms were booked to accommodate our extended family. Clean comfortable rooms with breakfast included. Toiletries, towels, hair dryer, iron all provided in the room. Two small critics ... shower hole had loads of previous guests hair in which made the water going out slower & when toilet flushed it made the most peculiar noise ever disturbing those sleeping at night

    1
    « Oh Dear...!! »

    Not good. The room and the "reception" were fine. Room was a lot smaller than I expected or remembered, as I had stayed here a few years ago, but that wasn't the problem. Car park was full and difficult to find parking there, but we did, eventually, yes. Nice enough room and bathroom. Clean and tidy, as were the hallways, corridors, and reception, etc. But, the noise...!!? Terrible. We booked this hotel to be close to Manchester Airport for an early morning "get up and go!" 5.30 alarm call booked, but it never happened. Why offer people "alarm calls" if they aren't going to be made? But, you only need an alarm call if you're asleep and that was the problem. There was no sleep to be had. Should have stayed at the place which guarantees a good nights sleep or your money back! Seemed to be paper-thin walls with little to no soundproofing. Hence, could hear everything (and I do mean everything) which our "next-door neighbours" were doing. Coughing. Sneezing. Snoring. Talking. Taking a shower. Going to the toilet. EVERYTHING. Doors crashing and banging open and closed all night long. And the A56 road noise! Never ceasing. That went on ALL NIGHT LONG also! When knowing people will be checking out for early morning flights, why-oh-why put them in the noisiest of room locations? Honestly, between the interior and exterior noises and noise pollution, there was not a moment of respite all night long. My wife got up (having had next to no sleep at all) feeling so sick with tiredness that she couldn't face the flight and we returned home instead. If we had slept I could have called it a NIGHTMARE, but... when you don't sleep...? (i.e. One needs to be asleep to experience a nightmare)! WE BOOKED THIS HOTEL SO WE COULD SLEEP BEFORE FLYING BUT THERE WAS NO SLEEP TO BE HAD! Room tip? Stay clear of the rooms to the front of the hotel and fronting onto the A56.

    4
    « Comfortable Spacious Room »

    I understand from other guests that the rooms are very varied in size and quality. I was on a business trip so didn't book or pay for my room, but I was very impressed with it. It was clean, spacious and comfortable.Although it was facing a main road,it was quiet, and I wasn't disturbed by noise from the road or other guests. All the staff were helpful and friendly. The food in the restaurant was excellent,although the service was a little on the slow side. I would definitely stay here again as had an enjoyable stay.

    4
    « Great service and superb steak dinner »

    The reception staff were very welcoming and attentive, and made you feel your stay was valued. The Chef in the restaurant cooked a great rib eye steak and peppercorn source, a must for my next trip ! The room was clean and comfortable, the breakfast did its job and set me off for the days business.

    4
    « nice friendly hotel »

    hotel I use through work and as was flying from Manchester hotel this year (sept 2016) it was close to airport I decided to use it. The hotel is clean and all the staff are very friendly, plenty of car parking space and if I need to leave from Manchester airport again I will leave car there as they will take and collect you from airport ,) new restaurant been added and makes a big difference . bar area has plenty seating and is very comfortable.( could do a little better with what kind of beer they sell as they don't really cater foe a beer drinker mainly lager) 2 nd time there in 6 weeks and must admit I really didn't think much of the restaurant food. but over all a really nice hotel.

    3
    « Not as expected »

    Having stayed at several BW hotels in the last few years, our expectation was at a certain standard. We were staying overnight prior to an early flight and were leaving our car here for the week. The general impression was that the hotel was tired and in need of some tlc. Our room was equally so, even to the degree of a socket very loose, and likely dangerous, on the wall. However, the bed was comfortable and we got a good nights sleep once we had caught the bed (It was on wheels and moved with minimal effort) and were reasonably rested for our early start. We didn't eat here as the restaurant prices seemed high, so we went across the road for a £6.75 carvery. Reception staff were friendly and helpful, even at 4:45 in the morning. Its just a pity that the overall impression was not better and in keeping with other hotels in the group.

    3
    « Convenient hotel close to the centre »

    I stayed here for 1 night recently. Checkin was smooth and friendly, the room was nice and spacious (I upgraded to a larger room) but the room was too warm. There was no zircon (that I could see) and the windows only opened about an inch. There was a small fan in the room but it was the other side of the room so I spent the night quite restless. Aside from this the bar area was nice but I found the bar menu to be very restricted. Lacking in options to take to the room. Overall I would stay again but I would make plans around my issues. All staff were friendly and helpful.

    5
    « Excellent Place to Stay »

    Whether you are looking for a business accommodation or a leisure break, Cresta Court Hotel has made some fantastic changes over the past 12 months - if you haven't been for awhile I would highly recommend that you have another go!

    2
    « Overpriced tiny room »

    Booked a room for my dad and his girlfriend as they're visiting. Paid £100 for a comfort King room for 1 night (no breakfast included) as I wanted to put my dad up in a decent room so he can have a good nights rest because he's travelled from far.... The room was anything but comfortable... There was a king sized bed as advertised but the room was so small you can barely manoeuvre around the room without banging yourself on the side table or the 'open wardrobe', (yes I am not kidding and my dad although not slight is by no means a large gentleman)! Two people cannot simultaneously walk past the bed because space was so tight! The bathroom was in poor repair and decor was dated, water pressure for the shower was also poor. For £100 it definitely was not value for money and I definitely wouldn't book with them again if my dad's ever back in town! The only saving grace was check in and out was very prompt but other than that... Utterly disappointing...

    5
    « Excellent Hotel »

    Just back from a 2 night stay at this hotel, we travelled over for the man utd game Friday afternoon, quick check in, no messing about, room was perfect for me and my wife, spotless clean and decorated to a very good standard, staff were helpful if needed, really liked the bar and restaurant, walking distance to all public transport, breakfast was excellent both mornings and so was our evening meal, will definitely stay here again....faultless

  • 4
    « A pleasant surprise for a 1 night stay before a flight out of Manchester »

    We stayed 1 night Sept. 24th before a flight next morning. PROs: Staff went out of their way to make us welcome. We requested a quiet room away from elevators and front desk clerk moved us to a better room. A map of restaurants in town was provided for a more interesting night out. I highly recommend 'Pi'. Lots of local folks and much atmosphere. Bed very firm and comfortable. Wifi... excellent, secure and fast. Staff went out of their way to prepack breakfast for us since we had to leave early the next morning. I would definitely stay again. The only reason this is 4 star and not 5 is... CONs: There was a smell of urine (probably on the bottom of the toilet bowl and around the floor tiles) in the bathroom. We just kept the door shut to keep the smell at bay.

    2
    « Wouldn't stay again. »

    My partner and I stayed in this hotel for our friends wedding for two nights 23/9/16 - 25/9/16. We would not stay again. Upon our arrive (which was late at night due to work commitments) we were greeted by a group of argumentative men all smoking right out side the reception entrance. I had already called the hotel prior to our arrival and advised we would not be arriving until late and I was reassured this would not be a problem as the desk was manned 24/7. When walking through the reception entrance with our cases a member of staff walked passed us, the reception area was littered with empty glasses, crumb filled tables and it stunk of smoke as though the men we walked passed had actually been smoking inside. We went to the desk and there was no one in sight. We waited around 10 minutes before I went to the bar area and asked a member of staff who was supposed to be on reception. Just as the waitress was walking towards reception with me the before mentioned member of staff walked in. He said he had been to keep an eye on the men outside however when he handed me our key card his hand also stunk of cigar or cigarette smoke. He advised that we had bed and breakfast paid for and told us where to find our room which was number 123. As soon as we opened the room door it smelled foisty. The bathroom was dated and the shower head caked in limescale although it worked fine. The room was neat and tidy however the shelves were dusty. It was warm in the room and even though the window was big and let in plenty light, there was only one small window we could open as the bottom window was locked for security purposes. Most of the other rooms also had their bigger window open so the heat must have been a problem in every room. The walls were very thin we could here the TV and people talking in the room next-door as well as people walking up and down the hall. In the morning we went for breakfast, we were treated by a gentleman who was very polite however he said we had to pay for breakfast. I said this was not the case as we had already paid so he apologised guided us to our seat and said he would check it out. Nothing came back to us so we assumed it was fine. The same happened the next morning which was disappointing as we had to wait while he called reception to check. He again apologised and said it must have been an admin error. Overall we would not stay at a Best Western Hotel again. Yes we may have had a bad first impression as I can see many good reviews here too, but it's not for us. The wedding itself and staff involved were all fantastic and everything ran very smoothly, so if this message does get read by a Manager I would like our thanks passed on to each member of staff involved in the Gill-Martin wedding as you made their day really special !!

    4
    « Don't Judge a Book by its Cover »

    The exterior of the hotel betrays an interior that has clearly been rejuvenated. The common areas and rooms are very pleasant, the rooms are on the smaller side but well equipped. The internet service in the hotel is fast and easy to use (and free), the staff all very friendly and helpful. Good value for money, located well for local shops & restaurants along with easy access to the train, tram & bus station for journeys into Manchester.

    5
    « Good stopover »

    We stayed here for a stopover before flying to Spain. We got a complimentary bottle of wine in the room once they knew we were on honeymoon, restaurant food was excellent and staff could not have been more helpful and friendly. Room simple but clean with tea and coffee making facilities and room service if required. Airport transfers and parking available, gave our holiday a good start would use again.

    4
    « Stopover »

    I stayed in this hotel on a stopover on our way to Liverpool, on a Saturday. Not the most attractive looking place, and the reception area looks stuck in the 80's. We arrived early so couldn't check in but we went into Manchester for the day. Great cheap transport link by tram to all parts of Manchester. Got back to the hotel around 8.30pm and the bar area had a few people in their but not packed. We couldn't get a drink for ages, not sure why but it needs an extra staff member at least on a busy Saturday. Checked in and found we had been upgraded, which was nice and so was the room. Rooms are lovely and modern feeling, nicely decorated and with Bosch coffee makes my machine. Word of caution though, this hotel caters for weddings and other functions and my room (112) was directly above this and was pretty noisy until late. I wouldn't hesitate staying again but I wouldn't want a room located to the right of lift.

    3
    « Clean quiet good location basic »

    Outside the hotel isn't impressive looking a bit like a block of flats, the reception is better and despite a bit of a delay check in was friendly and thorough. The room was compact and the outlook over a roof into another building dire. Despite this it was clean and quiet, the king bed was comfortable and I had a great nights sleep. The dinner was pretty bad and took ages so I'd eat out next time. the breakfast buffet had enough fruit and gluten free cereal to sustain but no option on the pastries or toast. There's a costa and bunch of shops and pubs within walking distance so the location is good. There's no aircon but a desk fan was in the room - even so it would be crazy hot in summer as only one small windows opens. The phone in room didn't work. The staff were helpful and polite. I would stay again for business as all I really need is a quiet clean room and the basics and this provides this at a reasonable price.

    4
    « Dated hotel with fab staff »

    Good location & free car park; quick walking access to Altrincham centre where there is a decent selection of pubs & restaurants. The receptionist, from Dunoon, was really cool - but my room, whilst functional, was rather dated (a bit like staying at your grandparents' house) & noisy as it was above the kitchen. Free Wi-fi - speed was okay. Breakfast was good & the staff were amazing. This place appears to be predominantly a Manchester Airport stop-over hotel & is expensive for what it is.

    4
    « Good stop over »

    We stayed on the 18th September for a flight on the 19th, thought the rooms were clean and fit for an over night stay. The centre is only 10 minutes walk with enough eateries, and shops for last minute buys, the staff were friendly and early morning call was on time, the taxi was on time and charged £15 to the airport. Would stay again.

    3
    « Nice hotel.... Food service is painful. »

    We stayed in bed he hotel the night before our honeymoon. We decided to eat in the restaurant as we were too tired to dine out. The service was painful. There was a wedding on in the hotel, and I think the hotel used the entire waiting staff to tend to the wedding. The food was good but cold after sitting long periods of time. You could hear the chefs pinging the bells over and over to get attention.

    3
    « Not too bad for one or two nights »

    The room was very small. There was no pressure in the shower. There was only one little bottle of shower gel for 2 people, which wasn't enough. A big thank you to Nico in the breakfast. He was amazing!!

  • 1
    « Park and Stay. Not impressed one bit. »

    This was the first time we have used a hotel for park and stay but decided to do it as it was our Honeymoon. We normally use the drop and go parking. Whilst we will probably use a park and stay hotel again, it ABSOLUTELY WILL NOT be the Cresta Court. I won't waste my time by writing a long review, I'll just list the pros and cons:- Pros. 1. I could leave my car there for 2 weeks. 2. Room was very big, reasonably clean and fairly comfortable. Cons. 1. Breakfast. I was told by the receptionist that this didn't start until 8AM. A hotel offering park and stay for the airport but don't start breakfast until 8???? 2. Breakfast again. When I enquired about this, as well as being told it wasn't until 8am the receptionist "sneered" at us that breakfast wasn't included and if we wanted it we would have to Pay extra anyway. This was done in a very derogatory manner and we were not impressed one bit. 3. Taxi service to airport. Very restrictive and only runs once per hour at half past. It's so close to Manchester Airport this is a joke. 4. Taxi service to airport again. This was a Ford transit minibus and there were I believe 15 seats including the driver. There were 12 guests going to the airport. Bearing in mind this is an airport "Service" everybody had a lot of luggage so it was all crammed In. I sat half on a single seat squashed in by suitcases and was so restricted I could not even use my seat belt. Thankfully it was only a few miles to the airport because we were rammed in like cattle and to be quite frank, it wasn't safe. They should have used 2 vehicles or had a trailer for the luggage. Will we use park and stay again? Yes, very probably. Will we use Cresta Court? Absolutely not and we recommend anyone to avoid it like the plague.

    4
    « My second home back in the 80s and 90s »

    I worked between here in the US and Manchester back in the 80s and 90s. The cresta court was my second home. The food and rooms were great. Walking distance between between Altrincham city center and the metro. The only problem was getting a room above a meeting (party) room in December. A Christmas party every night. No sleep at all until the staff graciously move me to a less noisy room.

    4
    « Nice »

    Good hotel extremely good value for money. don't be deceived by the drab boring exterior as soon as you go in the front door it is quality. The rooms are small but clean and not dated. The restaurant food is high quality and served extremely well.

    4
    « One night stopover »

    Rooms good . We had a double bed en suite. Desk and hanging space . Kettle and brew things. Breakfast was help yourself cooked or cold. This was an overnight stay for a wedding whuch was also in the hotel. Food at the wedding meal was lovely along with the wedding cake and decoration of the room. The evening buffet was also lovely .

    5
    « Night before honeymoon »

    Booked the stay and park as we was flying to Las Vegas from Manchester early in the morning. On arrival the lovely lady behind the reception was very welcoming, polite and instructed me on what to do with my car. In conversation we told her that it's the start of our honeymoon and she gave us an upgraded room that was beautiful. After 10 minutes of being in our room there was a knock on the door and a complementary bottle of Prosecco was given to us. This was a great start to our honeymoon. The hotel is clean and upto date and the staff friendly and professional. Would definitely stay again.

    4
    « Good option for early flights »

    Stayed for one night prior to a very early flight. Booked a package including taxis to and from the airport. Hotel was easy to find and had a large car park. Booked an upgraded room, which was large and clean. Ate out, so cannot comment on the restaurant. Transfer to airport was every hour and rang for a taxi home on our arrival back. Would stay here again if taking an early flight.

    5
    « Excellent experience »

    Staff very polite and professional. Cannot do enough to make you comfortable. Nothing is too much bother. Receptionist very polite. New restaurant big improvement on the one before. Restaurant and bar seating good.

    3
    « does the job »

    I had a one night stay here. It was recommended by a work colleague who lives nearby. I checked in around 7.30pm. The car park was almost full but i got a spot OK. The room was a bit pokey and drab (twin) but OK. Judging by the high number of doors in the corridor my room size was the norm I had dinner and breakfast ; Dinner was better than breakfast. I had nice prawns a pil pil followed by Garlic and thyme roasted chicken Breakfast was a very average buffet job.... My stay was pleasant enough and the staff were very friendly I would stay here again but I wouldn't be relishing the idea.

    5
    « 3 rd visit »

    3 rd visit at this hotel, we had stay park and fly. Room a bit small but for one night very functional, food was lovely reasonable priced. Taxi on time, staff pleasant very helpful would I recommend this hotel yes I would

    4
    « Airport Stopover »

    This hotel is in the centre of Altringham so its an easy walk to all the shops, bars and restaurants. The hotel itself is comfortable and clean and there is a good choice at breakfast. Car parking is tight around the hotel but there was plenty of spaces. An ideal hotel before catching a flight from Manchester airport which is a about a 15 minute drive away.

  • 3
    « Quick pit stop »

    We stopped for 1 night,the friendly receptionist booked us in and out efficiently.Had a clean room,the bathroom was a little small my only criticism is the noisy fans that started up at 6am outside our window!Breakfast was good and the hot food was replenished frequently as it was quite busy.I would stay again thought it was good value for money given the location.

    4
    « Holiday »

    Great hotel, rooms a bit small but very clean and staff very helpful, using this hotel as a stop over before our flight to Mexico can also leave car here for 14 nights in the room price also included is the transfer to the airport and pick up on return.

    5
    « Very impressed »

    Staff very friendly , room comfortable and clean . We stayed for one night bed and breakfast. Breakfast really good, well impressed. Booking in and out very quick. Just one little niggle the bed wasn't that comfort but that was just me. Would stay again.

    5
    « Wow.....just wow »

    I stayed here over the Bank Holiday weekend alone as my partners work meant he couldn't make it. I wasn't looking forward to 5 days on my own. The staff however were absolutely fantastic! Paul looked after me in the evening, finding me a nice table where I could see the world! Karen and Bev looked after me in the morning at breakfast and they all made sure I didn't feel awkward being on my own and we're so friendly. I treated myself to a pedicure at the Oasis salon too. Again very friendly ladies there and very reasonable prices. So much so that I went back for a 2nd treatment and had a spray tan. At this junction I really must apologise to housekeeping for the sheets......oopsy Breakfast? Great. Dinner? Great but maybe a few more options for those staying for a few days? Room? A double room is a little small so I'd have a larger one next time but was nothing wrong with it. Biscuits are a nice touch in the room and thanks for all the extra tea and coffee etc while I was holed up in my room. All in all a great hotel with great staff. I'll definitely be back......apologies in advance to housekeeping!

    5
    « A great hotel »

    I visited this hotel as I was attending an event. We booked the comfort king room. I realised once we were in the room that the 'king' bed was in fact 2 singles pushed together and the room was very hot with no air conditioning and 1 small window. As this was a rare date night for us, I complained to the reception staff. After about 10 minutes, the manager said to me they were upgrading me free of charge to the executive room . The executive room was amazing! With a jacuzzi bath and a four poster bed with lounge area. I would highly recommend upgrading to an executive as they are 10 times better than the others. The breakfast was also great with lots of choice and friendly staff. The only downside for us was how expensive the bar was.

    4
    « Good family rooms »

    Booked a family room for a wedding end August 2016. We were given a very big family room (complete with ironing board and iron) as well as tea and coffee making facilities as we arrived in the early hours of a Monday morning. The car park was free and of good size and when we went out we had no trouble finding parking spaces on our return. One nice touch of our room was that we had top windows that opened a bit as I much prefer fresh air to air conditioning. My daughters had proper beds - not Z-beds or sofa beds so for a four-night stay we all slept very well and my husband and I did not end up having to share our bed with our growing daughters which is what often happens as their sleeping arrangements in past have not been fit for purpose. Breakfast was included in our booking and was good; the usual English breakfast options, cereals, breads and fresh fruit (and black pudding - a local delicacy) which was a nice treat. The hotel is located in Altrincham, an up-market of Manchester in the suburbs but the city centre is very easily accessible - it's a straight ride all the way down the road . It was very well located for Altrincham shopping centre (7 minute walk) and a couple of retail parks were well within walking distance when we wanted to stretch our legs further. Staff courtesy is a big thing with me and I found no fault here either - Karen thank you for your helpfulness at breakfast time!

    3
    « Not impressed with this Best Western hotel »

    Whilst the reception area, bar and dining area was very pleasant, I was disappointed with the style and quality of the bedroom. In fact, a Premier Inn bedroom would offer more décor and comfort. Very disappointed with the bathroom and especially the position of the toilet which was situated so close to the wash basin, that it was very difficult to sit on the toilet correctly. Very disappointed with this Best Western hotel compared with other hotels in the Best Western group.

    4
    « Better than initial impression »

    I arrived on one of the hottest days of the year only to discover that my room only had one tiny window which opened and that their wifi was down (for my entire stay!) which coloured my first impressions. Once I had been moved to a room with a large window which opened very wide (not until the next day though) things looked up. Though the exterior is somewhat mundane the interior is attractive, newly painted, clean and with air con in the public rooms. My bedroom was small but comfortable and the shower over the bath worked well. The breakfast (buffet) was plentiful and varied and the coffee drinkable (not always the case!!). My evening meals were enjoyable as well and I particularly liked chef's lamb and dauphinois. All the staff were friendly. The hotel did lack sufficient tourist information and the reception staff member I asked about what to see in Manchester answered "shops"!! I would stay again if ever in the area.

    5
    « second visit »

    This was our second visit to Cresta court. we stayed there 2 years ago and also on 10th of August. both times it was an overnight stay on route to our family holiday in Cancun. we booked as a family of 10 and had 3 rooms on both occasions. The room were well presented and clean. Plenty of facilities in the room for making tea coffee and ironing facilities. our first visit we dined in the hotel which was lovely food was great.we dined in a burger bar not far from the hotel this time this was also good food and a good price. could not find fault with rooms at all It was very warm at night so slept with window open. as we were at front of hotel we did get a little street noise but this didn't stop us sleeping all other rooms were at back of hotel so rest of family didn't have any trouble with noise.(it was minimal so not complaining). One of our daughters was sharing a room with nana and decided she wanted to stay in our room we had a family room with 4 of us in. there were ample beds and lots of room and partitioned wall to separate rooms the hotel made an extra bed up for us with no question and were very helpful. On our departure early morning we got to airport and young daughter had left her bracelet behind which had sentimental value we rang hotel to notify but didn't hold any hope, as it was a fine chain. On our return we checked on the off chance to see if it had been found.The staff had a look and much to our surprise it was there. My daughter was over the moon. so a big thank you to the staff there. It is reassuring to know staff are trustworthy and honest.A credit to you all. It made my daughters day. perfect end to our holiday. we would highly recommend this hotel to anyone. if travelling with a family the family room is a must.

    4
    « Great hotel »

    We stopped over the night on Tuesday and stayed in room 102 its a family room ad can sleep 6 people. both rooms have decent sized beds, all the usual hotel bits TV, Tea and Coffee, wardrobes etc my only gripe was that the room was amazingly hot. I did find the fans when we were leaving. We had dinner and breakfast at the Cresta which was also very tasty. Its a big hotel with plenty of parking, function rooms and gym. If we ever come back up North I will try and stay here again.

  • 3
    « Avoid when Man U night match »

    Last time we stayed here was really good so we booked again for a Friday stay. Unfortunately the stay coincided with a night home game for Man United. Noticed lots of fans before match mostly well behaved. On retiring to our room we got to bed before midnight. About 4 a.m. I was awoken by noise of loud talking and odd yell. Then around 5.15 the fire alarm went off. All guests had to vacate. By the time we got to the exit the duty manager informed us someone had been smoking in one of the rooms. We went back to our room and managed eventually to get another couple of hours sleep. On checkout nothing was mentioned of the alarm which I found odd as an apology would have been welcome. On leaving couldn't help but notice a group of youngsters drinking beer from the bottle outside the main foyer adorned with football shirts. This has put me off staying here again. If I do I will make sure it's not coinciding with a home football match.

    3
    « Good for a business meeting nearby »

    A small but decent room with a very comfortable bed. No air conditioning but the room wasn't too hot. As the room was small, I knocked my leg on the bed post navigating around the room & the walls are quite thin - you can hear the TV on in the room next door & as my neighbour switched on the bath room light at 6.30am, I could hear the fan which kept me from getting back to sleep. The food in the bar wasn't great & they ran out of the steak sandwich before I ordered. To be fair we were in a big party but still, we had to wait a good while before getting our food. The breakfast however was excellent, with plenty of hot & cold items along with a made to order menu - the poached eggs were excellent.

    4
    « very comfortable hotel »

    Good location near to shops, bars and restaurants. Well equipped rooms.. love the coffee machine! Soft towels and good quality toileties. Excellent range for breakfast. Friendly and professional staff. Really enjoyable stay.

    2
    « Not much sleep »

    Hotel looks ok from the road and the reception area is ok. The bedrooms though are pretty dated especially the bathroom which still has old 9 litre cisterns so at least 10 years since last refresh. Biggest problem is the noise the road at the front is very busy and people congregate out the front to smoke and talk so can't sleep with the window open but with it closed room is unbearable hot. Other problem is that the light switches on the headboard are very noisy so when the people came in at 2.30am next door we had ten minutes of light clicking. Fire alarm was set off at 6am to top off the night. Checked out and the receptionist did seem to care, no apology for the fire alarm or customary enquiry about how we found the room. Emailed Best Western a couple of days ago but still waiting for a reply .......... No chance I will be staying here again.

    4
    « Good value for money »

    Clean hotel with helpful friendly staff. Good parking and easy to find from M6. Only a ten minute walk to bus station and metro, so easy access to all parts of Manchester. We always use this hotel when going to Old Trafford.

    5
    « Wedding Day Bliss »

    I would like to thank you all on behalf of myself and my Husband Paul. Our wedding day was absolutely fabulous and went without a hitch, it could not have been more perfect. The package we chose meant that I did not need to do anything other than turn up which took out all the stresses that can come with these preparations. The room was set up beautifully on the day and Adele did an amazing job, she really is brilliant at what she does. I even had a comment of my father and stepmother who paid for my wedding that they could not believe everything that was included in the price as it was all so reasonable. Again thank you all so much for ensuring our day was just perfect for us all Paul & Samantha Winstanley

    3
    « convenient for the airport »

    Stayed here for 1 night before our early flight. Decent location with lots of eating places nearby, was easy enough to find and convenient for the airport. Car park spaces are stupidly small, luckily we found an end spot so were able to park wide. Room was small but not really an issue and bathroom fine with decent shower. The inside of the window and windowsill however were black with dirt but rest of the room was clean. No real noise despite being on a main road as the traffic dies down to virtually nothing at night. Our only major issue was the heating. It was roasting in the room with no air con. A small fan was provided but did nothing to cool us down. This resulted in no sleep whatsoever and would be the one thing putting us off staying here again.

    4
    « A ggod place to stay for Airport »

    We stayed for one night to enable us to get to the Airport early next morning. The room was very Good and the evening meal was excellent. We must add that we booked through APH which included 24 days car parking with Meet and Greet at the airport which is approx. 15mins away. This was a very good deal.

    4
    « Great breakfast »

    It was really busy when we arrived at Cresta Court as there was a wedding held there that day but there were still plenty of car parking spaces. The staff that checked us in were friendly and the room itself was clean with a comfortable bed. We were staying in Manchester as we attended a concert at the Etihad stadium and the hotel is very near the tram stop which took us straight to the Etihad. Really useful as hotels in the city centre were very expensive and this was just as convenient. When we arrived back at the hotel our room card wouldn't work and when I took it back down to reception the guy said it was because I had kept in it my phone case and demagnetised it - so don't do that!! The shower in the room was a bit weak but breakfast was fab - a buffet of cooked and cold options. I would definitely recommend this to people wanted to travel in to Manchester - the trams are great.

    3
    « Overnight stay before flying from Manchester »

    Staff very friendly and efficient. We had an overnight stay and car parking for ten days. To say that our room was small would be an understatement, if you wanted to pass each other one would have to sit on the bed to allow the other to pass. But the room and bathroom were clean and tidy, the bed was comfortable. Wouldn't really recommend any more than a overnight stay.

  • 4
    « Good for airport stay over »

    Stayed recently for overnight sleep before an early morning flight at Manchester Airport. Quality of the room exceeded expectations as we were in a recently refurbished room. Bar and lounge area looked nice but didn't make use of due to the short stop over. We found car parking spaces a little tight but no problem getting a free space despite checking in after 9pm. In the morning it took approx 10-15 mins to get to airport - just follow route to motorway and it's simply 1 junction to drive.

    5
    « Overnight, before our flight! »

    Everything went smoothly from check in to check out. Our room was standard but had everything we needed for a nights sleep before an early start to the airport. The bar is nice, clean and relaxing and all the staff were pleasant. Transport to and from the airport which was included in the hotel price was good and efficient. It was exceptionally good value and we would use this hotel again.

    3
    « Just okay »

    When I first entered this hotel I was very pleasantly surprised. It was lovely, bright and modern. Upon entering my room it was a little outdated compared with the external decor of the hotel. The shower was pretty poor with almost no pressure, meaning the water was only trickling out. Overall I got a good and comfortable nights sleep in a clean bed and a decent breakfast, which is the main priority! It didn't inspire me greatly though.

    4
    « Overnight »

    Stayed for 1 night before flying. Huge room, clean and pleasant staff. Dining room was empty as there were 2 weddings. Food ok for the price. Huge car park and I had private transfer to airport and left car there. Easy. Would stay again. Wifi didn't work though.

    3
    « Stayed here night before our flight. »

    Well, staff are nice, room clean and tidy, but very small and super super hot! Shower in our room didn't work well and the tv was hit and miss. Wouldn't say the car parking is the best either especially when your Leaving your car for 2 weeks. Probably wouldn't stay again as there as same priced hotels closer to airport.

    5
    « Can't fault »

    So me and my partner stayed in this hotel as part of a match deal I can't stress enough how amazing the staff were and how amazing the hotel stay was for us the food was lovely and the rooms was really clean overall we had a amazing stay in this hotel very nice staff and rooms very near shops so easy to go for a days shopping

    4
    « very surprised! »

    booked the hotel through aph car parking and hotels.really shocked when we arrived at the size of the place as we were expecting some grotty little place. check in was swift and we were directed to our room being told if extra towels ect were required tell reception.room was spacious with tv coffee making facilities plenty of storage and a comfy bed.bathroom with shower over bath and plenty of hot water.the restaurant was great and a good price so was well above our expectations,we would certainly book this option again.

    2
    « Miss »

    Me and my partner went to this hotel, room and staff were lovely and tidy. The biggest down fall was the Full English breakfast this was cold and looked like it had been sat there a while! We went down early and was expecting a HOT full English. Disappointed..

    3
    « airport hotel »

    Was advised by travel agent about hotel although it was clean and staff were friendly it was quite basic thought it was a bit far out to be a airport hotel would of chosen a hotel closer if I had realised the shuttle only goes every hour which means your quite early at the airport

    5
    « Hotel with airport transfer & car parking package »

    Great hotel, very good standard rooms, bar food excellent with friendly service. All staff courteous and professional. Airport transfer to & from hotel well done. Car safe for duration of holiday in secure on site car park. Well done package and good value. Recommend & would definitely use again when flying out of Manchester. Only gripe, hotel signage could be more prominent, was hard to find, despite sat nav and directions, but not now an issue.

  • 5
    « Good spot for early morning airport trip »

    Arrived early evening took a while to find as we had to use the bus with the cross town tram not working. Easy book in straight to room. Clean and tidy room. Bit parsimonious with biscuits & shower gel but further toiletries obtained from reception. Nice quiet room at back of the hotel. Taxi and early morning call sorted by reception. Taxi arrived early and just a 10 minute run to the airport. Just the job.

    3
    « Convenient for Manchester Airport »

    We stayed one night as part of a hotel and parking package before flying from Manchester Airport. The receptionist gave us a warm welcome. The room was on the third floor and felt rather cramped. As we are used to a king size bed, the double bed seemed small as well. The bathroom was perfectly adequate. There was a small television on the wall. There is a free car park at the hotel where we parked overnight. In the morning we drove to a nearby car park where we left the car and caught a shuttle to the airport. It was very quick and easy with not too much traffic even during the morning rush hour. This hotel is ok for one night but I would not want to stay any longer.

    3
    « Great location for Old Trafford »

    As I said in the title this is a great place to stay if you are visiting Old Trafford as for £3 return you are 15 minutes away from Old Trafford by Tram. The rooms are clean but dated and with no Air Conditioning are very hot. If you open the window you have the sound of the traffic so sleep quality is not great. The staff and very friendly and being a short walk from the centre of town with many bars and Restaurants these are the plus points to balance against the slightly dated feel to the place.

    4
    « Great location if your are visiting for sporting events »

    We always stay here when going to Old Trafford - the tram is only 10 minutes away .Unfortunately as it is was very hot and the room very warm sleeping quality was poor . My bedroom faced the main road so if I opened the windows it was noisy and if I did not the room was like a sauna ! The hotel provided a fan but this just circulated hot air . I would stay again due to the location ,parking and comfortable rooms but in future request a room at the back of the hotel .

    5
    « Great party night! »

    We have just celebrated end is school year / staff leaving party at the Crests Courts' party nights. Chicken and chips and fantastic music to get you in the party spirit. The food and atmosphere was great, photo booth with props for £2 a photo, had a great night!

    5
    « Another good stay, perfect for what I needed »

    Stayed at the BW Cresta Court for 5 nights whilst on business in the area. This was the 3rd consecutive year that I have stayed here (so that speaks volumes). Once again a great stay. The staff here are great. The hotel has a large free car park and a recently refurbished (and new location) restaurant. Breakfast is buffet style and there is plenty of choice. The rooms are clean and tidy. The desk in the room is the most impractical thing ever though. Impossible to sit at to do work on a laptop, due to positioning and proximity of the bed. Unfortunately during my stay the hotel had no wifi for the whole stay due to issues with BT. Bit frustrating, but life goes on. Would definitely recommend the hotel and will most probably be back there again next year for the same business trip.

    3
    « Ok but wouldn't stay there again »

    The best thing about this hotel was the staff, they were very attentive and even arranged for the time of the airport transfer to be moved to suit us. The room itself was ok but the bathroom was very poor, bit chip in the bath, cheap finish and the toilet smelt of urine. Although there is parking the spaces are very tight and we struggled to get parked because of a wedding and all its guests I presume. I was worried that I would get back and find a dent in my var where a neighbouring car door had been opened onto it, which thankfully I didn't but this hotel will not be for us again I'm afraid.

    3
    « Some good points but room and shower need improvement »

    Stayed for 2 nights on business. As others have said the staff are great, friendly, helpful and that includes those at breakfast. I was in room 314, the window does not open more than an inch. The sealant on the windows was grimy and mouldy. The room was unbearably hot due to being in high summer. The bathroom shower had almost no water pressure, the last occupant's hair was still on the tiles in the shower, the bath showed stains of age, some of the fittings were corroded. The tap on the hand basis was very wobbly. The biggest issue by far is that there is no way to ventilate the room. It is not the fault of the hotel that there is a heatwave but they could do something about the windows or introduce aircon. The electronic fan worked fine but merely wafted around the stifling air. Whilst I was staying the wifi was not available. This hotel has worked hard on its public areas, and the breakfast room is much improved. The breakfast itself was great, scrambled eggs cooked to order, great selection of pastries, toast, full fry up, not so much selection of cereal. Surprisingly good orange juice, quick attentive staff bringing tea and coffee and offering top ups. The car park can be a nightmare, the spaces are very tight which leads to larger cars parking "over the lines" making other spaces unusable. I would not stay at this hotel from choice due to the room quality and that you cannot control the room temperature. Perhaps other rooms are better.....

    5
    « Location great »

    I have stayed here a few times, with a mix up with my room was upgraded to an exc room , with a Bosch coffee maker & posh smellies in the bathroom, robe & slippers. I have stayed in that room before when it was a standard room.The hotel has been upgrading over the last year as now moved the restaurant to the other of the hotel as my old room would of been under the new funtion room which is a no no.Staff very friendly all round nothng was to much trouble.. I eat the bar for light tea which was lovely alot of choice from menu. Breakfast was lovely hot/cold, with different breads, jam, cooked my eggs how I like them. Tea/coffee. I do like the new restaurant, well done lovely lay out.Car park which is free to guest, alot of guest use to stay night before they go on hols as Manchester Airport is near by. Trafford Centre for shopping is near by too, Walking distance to the metro into Manchester to see the footie & shopping, theatre.I would recommend this hotel, will be back again soon.

    3
    « Party central »

    This is a great place is you want a good value place to party with your mates. If you want a restful night during a weekend stay maybe best to go elsewhere. The room was clean but the shower was a trickle, the sealant was moldy and the fittings were from 1970. I had a lovely view of the roof & heating vents. But the staff were really friendly & helpful and the price was right.

  • 3
    « Clean, tidy and spacious »

    Nice room, clean and tidy. Executive suite ordered, lots of room. Tassimo machine in room and decent TV. Jacuzzi bath didn't work sadly but overall OK. Would benefit from a minor refit and tidy and felt a little tatty in places. Plenty of off road parking and 30 mins away from the city this is a good hotel for people who want to stay close but not in the city for a decent rate. Road runs right next to hotel but isn't exactly noisy.

    4
    « nice hotel and reasonable rates »

    The hotel room was ok with everything essential present, nothing special but.. The shower was a disappointment, i was on the 3rd floor and there was no water pressure at all, the water came out of the tap ok ish, but the shower was pathetic.

    4
    « Start of our jollies »

    Clean hotel. Start of our holiday so used hotel to stay overnight before flying off on our holidays. Function on in the hotel made it a bit noisy in evening. Room clean but small.ideal for overnight stay. Hotel receptionist very helpful and friendly.

    4
    « Good nights sleep »

    Good location for a business trip. Good rooms and reasonably quiet, ensuring a good nights sleep. As a light sleeper, noise can often be an issue. I was lucky with my allocated room and slept well. Car parking (free) was plentiful. On site restaurant serving great food at reasonable prices. Fast checkout in morning. Overall a great place to stay.

    5
    « overnight stay »

    Stayed one night before flying from Manchester Airport and left the car here. No problems - very friendly staff nice meal in the newly refurbished restaurant. Taxi to airport and back again all arranged and included in price - excellent

    2
    « Executive Room - not really executive »

    We've chose this hotel because it was close to where we needed to be in the morning and booked an executive room for 2 nights. What can I say... the room is spacious and clean however the ceiling had signs of infiltration of water which was just covered with some white paint... Kinda cold as the windows were not properly closing either. You would expect to see a very clean and tidy room when you check-in into an executive room.

    3
    « PROM POOPER »

    Had our school prom here and was disappointing, we all paid £27 quid there was over 200 of us there and for what a small room with no space, overpriced drinks and crap food. the meat eaters option was chicken (dry) with wedges and white rice there was only tomato sauce or mayonnaise and salad was offered but a very disappointing meal, the vegetarian pasta was overcooked and over seasoned.dessert was nice actually with a delicious rich kinda sickly chocolate cake with good vanilla ice cream with it however my friend who is a coeliac was said to have a special dessert which was actually just a bowl of strawberries overall unimpressed.

    5
    « Excellent OverNighter »

    We stayed on a Sunday evening, and had a very good experience considering this is not a luxury expensive hotel. The room was perfectly acceptable, not huge, but very clean and comfortable, with an immaculate bathroom. Free wifi was easy to access, and quick enough, A small problem with the hairdryer was solved very quickly by Emma on reception, who had checked us in with a very pleasant and efficient welcome. I've read others have had noise issues on function nights, all I can say is our stay was silent, obviously Sunday is a good night to choose, it's probably worth checking before booking to see if they have a big function scheduled if you're sensitive to disturbance,

    3
    « Ok for a night »

    Stayed here for one night during a business meeting / conference, rooms are very tired and dark and could do with some updating. Bed was comfortable, the room was clean and overall had a peaceful night's sleep

    3
    « 1 night pre holiday stay »

    I stayed here with my wife for 1 night prior to an early long haul flight. Firstly I would like to say how nice and friendly the staff were with us. We were greeted very welcoming by the reception team and check in was smooth. Location wise it is about a 10-15 min drive to manchester airport depending on traffic and there are a selection of pubs that serve food nearby. The hotel itself is a little dated and that was our main complaint as the day we went manchester was very hot and as a result our small room was unbearable with no air con to cool it. We both had one of the worst nights sleep prior to travelling which was not ideal, but i do understand that it's not usually that hot in manchester. I would return if I knew it wasn't going to be too warm as it was a reasonable price and in a good location.

  • 2
    « I wouldn't stay here again »

    Booked this hotel for a business night stop. Restaurant closed but wasn't made aware of this when I booked, room was tint and dated. It was probably the hottest day of the year but the room was unbearably hot so no sleep. The check in staff was clearly fed up with the chap who was checking in ahead of me so I was given shoddy service as a result.

    4
    « Pleasant Stay »

    Clean, comfortable well maintained hotel with good service. Spacious room. Good breakfast buffet with plenty of choice. Nice bar/lounge. Conveniently close to Altrincham town centre, would definately stay again.

    3
    « Good value medium class hotel. Dated in some areas. »

    Stayed just the one night at the Cresta Court. Situated just 5 mins walk from the metro/train station and the town centre. Large carpark free for guests. Reception, simple and quick checkin. Large lobby area and bar to the side. Well decorated. Modern, contemporary. Lifts to all floors and stairway. Stayed in a room on the second floor facing the main road. The room was a twin which was very small. The window sill had mildew and was generally in need of some maintenance. Climate control in the room was non existent. It was very warm. Open window - outside noise. Close it - too hot. Carpets and furnishings were all in good order. Bathroom was again small. Bath was old. Shower was ok. However, I slipped in the bath so be careful. I nearly fell out of it and onto the floor. Toiletries were supplied, good quality towels. Beds were a little soft for my personal liking. Adequate tea/coffee facilities and also a trowser press and iron+board. Breakfast. Dining area was a little dated. Well organised and buffet style. The food we had - full english plus pastires & drinks was good quality. Good service and no waiting. On the whole a reasonable stay over. If up that way again, Id probably stay there again but specify a room on the back of the building. Good value. Good professional service. Some minor housekeeping/maintenance issues.

    3
    « Basic at best »

    The hotel wasn't that great. The room was tiny and it me alone in a single room. The room was basic terrible views of the roof plant and just all around boring. If you prefer a decent mattress then I wouldn't recommend this hotel as mine was awful. However it offers free parking and has lovely staff increasing its rating. Would I stay again? If there is no other sensible choices available to me but not in a hurry

    2
    « Hot uncomfortable night before a long flight »

    We stayed in a family room the night before we flew 9 hours with two young children. Initial check in was great, and the room was a great size, 2 double beds and a single with above average size storage and drawers, noticed a nice touch of a fan that made me wonder but it wasn't a particularly warm day so thought nothing of it but closed the curtain to shade the sun out. We then left to visit friends for evening meal upon returning approx 8pm found the room very stuffed warm, so opened the windows as much as we could - that wasn't much. We put the fan on. As the night went on it didn't cool much and found the beds very uncomfortable. Most of us didn't sleep well at all and wished we had stayed at home saved our money and made the extra early start from home. Missed breakfast due to early start but a lovely man setting it up put a little bag of croissant and yoghurt and fruit for us to take away. No one available on front desk on checking out to pass on our complaints. The hotel email after and apologised said it was exceptional hot weather out of their control to which I replied it wasn't it didn't get above 17 degrees this day, I believe it got hot the week after we stayed, I heard nothing back in return!! Would not stay here again unless they replaced mattresses and install a/c.

    3
    « Was ok apart from the wedding night do going on !! »

    My husband and I stayed 1 night park and fly for our holiday. The room as has been said before was small but as we were only there for 1 night before our flight it was ok . It was clean and warm and a comfy bed. HOWEVER !! There was a night do going on for a wedding and this is what ruined our stay. Unruly children coming out of the function room into the lounge bar. Sitting at the bar tipping salt and pepper everywhere , the parents nowhere to be seen. Ruined our pre holiday relaxing evening. The bar staff did nothing at all.

    1
    « Very Dissapointed Stay »

    We used this hotel on the 02nd July 2016 as we were flying from Manchester Airport. Upon arrival the reception looked clean and tidy and in general the type of entrance you would accept from a 3 star hotel. when we entered the room I could not believe how small the room was not to mention the bathroom was nothing more than a joke. what makes me angry is the fact that this room is described on holiday extras as large, modern and spacious. It is in my opinion the room we stayed in was none if these. the bathroom was so small that if you were using the loo you had to navigate your way around the door just to get in. the shower curtain stank of damp and the bath actually took approximately 15 -20 minutes to run the bath full of water of which was then cold when you got in the bath. In summary the room was clean and the bedding was of decent quality, the room itself was very dated, ridiculously small and actually uncomfortable. I would not recommend this particular room (number 329) and I would not stay at this hotel again because of this visit.

    5
    « Family Meal »

    Well now, Where should I start? I had stayed and dined in the Hotel previously and had a lovely experience but I wanted to check out the new Restaurant which has a new Executive Head Chef. From the moment we stepped into the Townfields Bar, the bar staff were very welcoming and efficient. After a drink in the relaxing bar area, we then entered the newly refurbished Townfields Restaurant which was bright and airy and I loved the quirky new lights. After studying the menu for some time because it was very appealing, I had decided to go with the Asparagus & Lemongrass soup which was accompanied with fresh mediterranean bread & butter. It was well presented and was a perfect portion size. It was definitely homemade and tasted superb. I then embarked on the Ribeye steak which was accompanied with homemade chips, a grilled mushroom, onion rings and cherry tomatoes on the vine. It was cooked to my request and again, I could not fault it what so ever. At this point, I was feeling a little full but I could not say no to my favourite - Warm Eccles cake with clotted cream. And it just finished off my whole dining experience with a 10/10. It was amazing. The waiting on staff were also very welcoming and efficient. My family could not fault the food and apparently the Mexican Burger and the Jerk Salmon were amazing! Thank you Cresta Court for a wonderful dining experience and I can see you thriving in the future. Keep up the wonderful high standard you have proven already and we will definitely be back to pay another visit very soon. A very satisfied and impressed customer.

    2
    « Pre-flight stay »

    Would not book to stay here again! Stayed for one night prior to travelling on our holiday just to take advantage of the 15 night car-parking. Once our two suitcases the were put into the room we couldn't move. "Small rooms" is an understatement. Also there was a wedding (possibly two) being held on the day we stayed some inconsiderate clowns decided to have a party in their room below us which went on from about 1 am until I finally called reception at 3 to complain and the night porter came up to tell them to pipe down! Nope, definitely one to steer clear of in the future.

    4
    « Nice »

    Lovely modern hotel at a decent price. The restaurant serves excellent food at a good price. The staff are extremely friendly and Helpful. The bed in my room was enormous, although the room wasn't massive but just big enough. Unfortunately no air con but good wifi

  • 2
    « Not the Best »

    Although the room was clean and tidy, there were several little niggles that made our stay less than enjoyable. Firstly, the WiFi in our room didn't work, despite assurances that there were routers throughout the hotel. We requested, and were given, another room and the WiFi worked fine in there. The TV was very small and it wasn't easy to check what was available on the different channels, as there was no guide on the remote. Another annoyance was the lack of air conditioning in the rooms; all we had to make do with was a small, cheap fan. Not good enough, Best Western. Also, it was impossible to open the window, as the hotel is situated on a main road and the noise would be unbearable. However, credit where it is due; the receptionist was outstanding and nothing was too much trouble for her; she's a credit to her employers and herself.

    3
    « 5/10 could do better. »

    Check in is swift and easy and car parking is plentiful. I guess this can get full when they have weddings on etc but the purpose of my visit brought me here on a weekday, where you have idiots in suits filling up the hotel pretending to be important on the phone in the lobby. The room is OK, it tries but it should try harder to be minimalistic. There is no A/C in the room and I'm here melting in 25'c heat. Luckily high school physics kicks in and I've filled the bath full of cold water to try and capture some heat energy. Breakfast is OK and is a buffet style. Bar is reasonable but as the Euro's are on and England were playing while I was ere, they would benefit from making the screen bigger. In all, not a bad hotel and is close to the town centre. Traffic outside is not that bad unless you get a "big bore 4" going past. Hotel has free wifi which is a bonus.

    3
    « Budget accommodation with Manchester Airport parking. »

    Although located at a major junction in Altrincham there was much less traffic noise than expected and far more noise than I'd ever have hoped for from guests arriving and departing during the entire night. The room was clean and spacious but the windows were covered in black mould which needs urgent attention. The food in the restaurant was well cooked and presented and the staff were very friendly but the drinks prices seemed a little high.

    4
    « Ideal location for travel from Manchester airport »

    We stayed here the night before we flew out of Manchester. Our room was a good size, staff were very friendly and helpful, and there is a good breakfast buffet. There are a couple of pub-style eateries within a short walking distance. The price we were charged made it very good value for money.

    3
    « Last minute booking - close to airport »

    We booked this hotel at the last minute and got a pretty good deal. It's about a 15 minute ride from the airport. We booked a room with 3 beds, sleeps 5. Unusual room but it worked. Good for larger families. The favorites were decent. Clean, seemed well cared for. I would describe it as a good budget hotel. The night we were their they had a wedding going on. Kind of taking over the hotel... Parking here is very tight.

    4
    « Good Airport Parking Hotel »

    Used this hotel to stay over and park our car before our flight from Manchester the following day. Got a really good deal through Holiday Extras, Would definitely recommend. Rooms had everything you need and plenty of on-site parking available. Taxi transfers to the airport included in the price, which takes about 15 minutes. In nice area, too, with plenty of pubs and restaurants if you fancy eating/drinking away from the hotel itself. Found a lovely little pub, just down the road called The Roebuck Inn which was very hospitable and served lovely food. Would definitely stay here again when flying from Manchester.

    5
    « Park and fly »

    We stayed here the night before we flew on holiday and had a great experience. The staff are superb, the rooms we had were clean , comfortable and very quiet. We didn't have our evening meal here but did have a smashing breakfast. Having stayed in several airport hotels on park and fly deals I would rate this as good if not better then some of the higher class hotels and will certainly be staying here in the future.

    3
    « No Air conditioning but otherwise OK »

    Stayed for two nights on business, easy parking and the outside image of the hotel does not do the inside justice. Restaurant was being refurbished during my stay so hard to judge this service but the rooms had no air con. Rare requirement in the UK but when we need it we need it. Sort it out.

    3
    « Long Weekend »

    Stayed at the Cresta Court hotel as part of a coach party where the deal included evening meals and breakfast. I have only rated this hotel three star although I would have liked to have given more. The staff were excellent throughout being friendly and helpful. The evening meals provided were set menus with choices and they were very good, well cooked and presented although no more green beans please! The breakfasts were excellent with everything you would want. Where the hotel falls down is the rooms. The two we used were very small. The first night was spent in a room at the front of the hotel and we had to endure loud noise until after two in the morning created by smokers outside the function that had been held that evening. In addition you could here conversation and movements in adjoining rooms through thin walls. On request we were moved to the rear of the hotel which was quieter although we could still hear what was going on in the next room. I don't think we would return because of the rooms.

    2
    « Good location, boiling hot room »

    Stayed here one night last Sunday. Stayed here because of its ideal location near the airport and also near Old Trafford in Manchester. What I hadn't realised is that I booked a sauna in stead of a room. Yes I realise that it was warm outside too, but it would have been nice to have a fan or airco in the room. It was so hot in the room that it was impossible to sleep. Was not impressed. Would not go back here in summer, probably a lot better in winter.

  • 5
    « Dinner for 150! »

    Attended a function along with 150 others. I fully expected the three course meal to be very average as hotels never seem to get it right - it's always either tasteless, or cold, or both!! This was absolutely not the case! The vegetable soup was obviously home made (why wouldn't it be I hear you ask!), the chicken and vegetables were delicious (and I should have asked for the sauce recipe!) and the chocolate brownie with vanilla ice cream was incredible. My only (tiny) comment would be that the brownie didn't look very pretty on the plate....but this wasn't ever supposed to be fine dining!! Well done Cresta Court Altrincham, you've restored my faith in mass catering and have set the benchmark very high. I'm very much looking forward to your new restaurant opening in a couple of weeks. Should I book now? I believe you're going to be busy!

    3
    « Very Friendly Staff »

    We stayed at this hotel recently while attending a family event. The hotel is very conveniently located in the heart of Altrincham. It is just a few minutes walk from the town centre and the train station. Our room was small but had everything we needed. The bathroom was also quite small. I found the staff at reception and the restaurant to be extremely friendly and helpful. I just had the continental breakfast and there was a good selection to choose from, with lots of fruit as well. I would have no hesitation in staying here again but only for a short stay. I would find the bedrooms a bit small if I was to stay longer than a night or two.

    1
    « Dire! »

    we took advantage of this hotel as part of a stay and park deal ahead of an early flight from Manchester. The hotel, knowing this, placed us in the first room of a long corridor by the lifts. For our very short night there, we had to endure the noise of other guests traipsing past our door to their rooms and back. The beds were the worst we have ever slept in, very hard with lumpy pillows. The handle and lock looked like they had been wrenched open a few times and the door did not lock properly. I have submitted a formal complaint to HQ. Never again. Shame on you

    5
    « 5 June 2016 »

    Very help personnel Parking available at no cost Easy commute to Manchester by tram or bus Breakfast has wide variety of food Have stayed at this hotel several times and not been disappointed with the service and facilities

    1
    « Never Again »

    We booked 1 nights stay on a Saturday. We were not told that there were 2 weddings downstairs and that music would be blaring until midnight. Even on top floor of hotel we could hear the music in our room. What a disgrace.

    5
    « Comfortable »

    Lovely example of a budget hotel, clean comfortable and nice rooms.....even had a bath! Breakfast was excellent and staff were very attentive and friendly. Good value for money and very conveniently located, would definitely stay again

    5
    « Nice stay »

    We stayed here for a family wedding reception which was being held at the hotel. The room was small but was ok for our one night stay. We both slept well and the breakfast was just what I needed after a night out!

    4
    « Value for Money! »

    We stayed for a weekend just on a short shopping trip so were looking for somewhere reasonably priced. We got a room only for £60 but you definitely get what you pay for. The room was well maintained and clean with a decent TV that has a good selection of channels if you're having a quiet evening, comfortable double bed, free WiFi and had a couple of small amenities such as a kettle, iron etc. Our room was on the first floor and there was a wedding on during the night so it was a small bit loud but that's to be expected just above the ground floor. Hotel is walking distance to the main shopping street and market. The staff were extremely friendly and helpful, dealt with 2 separate receptionists over the weekend. I can't remember their names but were both very friendly. They let us put our luggage in a little room after we checked out as our flight was in the evening, so we could leave and have a little look around the town which was ideal, and ordered taxis for us. It's within reasonable distance to the airport and Trafford Centre which is where we went, taxi fares averaging £15 to and from both depending on the driver (£17 to get to the Trafford Centre but only £13 back, similar with the trips to the airport with minimal traffic both ways) Would definitely recommend it you're looking for a cheaper alternative to staying directly in Manchester.

    5
    « Great stay again! »

    We stayed for three days and we were very impressed. The rooms were clean and very well serviced. The staff were brilliant...Emma at reception and Darren at the bar. But especially at breakfast where Bev and Nico were a delight and made sure we were well fed and well looked after. John & Carol Metcalf.

    5
    « Lovely Hotel »

    Very clean and stylish hotel at brilliant prices! We have stayed here a few times now and staff are lovely and welcoming at reception. Rooms are always clean and beds are very comfortable! Breakfast is also lovely and full of that good grease when you need it!! But also continental choices are available. Will return again and would recommend here to anyone!

  • 5
    « Airport overnight stay »

    Booked to stay here prior to flying out from Manchester airport the next morning. Hotel easy enough to find with a massive free car park so no problems parking, even though we arrived fairly late (10.30pm). As we arrived late, we didn't get the chance to eat but did sample a couple of pre holiday drinks in the bar which was clean, busy and not overpriced like most hotels! The room was compact but more than adequate for a one night stay. The bathroom was spotlessly clean and we both had a decent nights sleep. Breakfast cost extra (I pre booked when making initial booking) and was basically help yourself, apart from tea and coffee which was brought to your table by waiting staff. The staff at breakfast were lovely, very friendly, engaging and made you feel welcome. Breakfast was more than adequate. The drive to the airport took about 15 mins due to morning traffic and the postcode we were supplied with being wrong (thanks for that Holiday Extras) which took us to the end of an industrial estate. Luckily, it turned out we were literally two minutes drive from the long stay parking at T2 and the rest of the process ran fairly smoothly apart from not being issued with a 'disc' at the barrier. The whole stay and park cost £96 inc. 2 x breakfasts which I think is great value for the convenience of being near the airport. The hotel was fine and I'd definitely recommend it and will use it again when flying out from Manchester airport.

    4
    « Weekend Visit »

    We stayed here on a Saturday night whilst up North for a family celebtration. It was £60, room only, good value. The room had everything we needed, iron, hairdryer, tea making facilities. The reception provided a map to explore Altringham and we found a good local Sunday market.

    5
    « Good location »

    Used this hotel for park and stay while on holiday in America, it's not cut off, near to pubs, restaurants, and shops, you arrive and park your car, check in and that's it, your car is not moved during your holiday as you keep your keys. Hotel is clean and quiet, the room was adequate for the night. Didn't eat at the hotel, used the pub and the chippy nearby. Taxi transfers are included in the price, both went without a hitch, it's about 15 mins to the airport. I would recommend this hotel for park and stay.

    5
    « Very nice hotel »

    Stayed here last weekend (Friday to Monday) as a base for sightseeing in Manchester. The hotel was ideal and economically priced. The room was of a nice size - plenty of space to manoeuvre my wheelchair about and into the bathroom (we deliberately did not book a wheelchair-accessible room - this was a standard room). The room was well equipped with complimentary toiletries and tea/coffee making facilities. The food in the hotel was of a high quality and the staff all very friendly. The hotel also has ample onsite parking. If you're looking for a hotel in the Manchester area that isn't too expensive then I'd thoroughly recommend this one.

    5
    « Airport overnight stay. »

    Stayed here the 19th May for 1 night before we flew out of Manchester airport the following morning. The rooms were clean and well presented and the reception staff were extremely friendly. For what we paid we have nothing to moan about. Great place to stay and some lovely pubs and restaurants around the hotel. Would definitely book again!

    4
    « Overnight before holiday »

    Stayed here for one night before flying from Manchester. Found the room ideal for the night. Plenty of tea, coffee and sugar. Found prices for drinks and food slightly high but there is a lovely little pub just down pass the offices to the right as you come out of reception. Gave us a wake up call when asked and the taxi was on time for airport run the next morning. Parked our car there also as part of the deal with Thomson

    4
    « Wedding venue »

    Stayed one night courtesy of attending a wedding. Booked a double room pre paid and the room looked great as did the bath room. Laid on the bed to feel it to be uncomfortable in the Middle. I then looked under duvet to see two single beds pushed together, which was very dissapointing but the single beds were very comfortable. Staff friendly but bar very expensive.

    4
    « Always improving »

    I have been using this hotel for about 8 years. Recent years have seen a big investment in the look and feel of the rooms and bar. On this recent visit I found that the restaurant is being relocated next to the bar and will open in June. The hotel has a huge wrap around free car park on arrival. The room was comfortable and spacious with a large TV and hot drink tray. The bathroom was not huge but was functional with a shower over the bath. The bar has a good range of drinks and offers bar meals till late. After it shuts the night porter will open up whenever a resident wants another drink. I have only visited the 'old' restaurant a couple of times before. While the food on offer was great quality and not too pricey, the layout, decor and ambience was dated. I am looking forward to my next visit to try out the new chefs offerings and the new look restaurant. Meanwhile, the hotel is only a short walk from the town of Altrincham which offers a range of places to eat and drink to suit most tastes. Very few of these are national chains so often have a more local vibe. Finally, breakfast is offered as a hot and cold buffet. The hot is the usual English breakfast items. The cold includes sliced meats, cheese, cereals, breads, yogurts and fruit. These are served along with unlimited hot drinks and juices. All of this is backed up by a friendly and very helpful team making each visit a pleasure.

    4
    « Overall very pleasant stay »

    Saturday 14th May 2016, Room 102 Me and my parents previously stayed at the Cresta Court Hotel 2 years ago for a christening and was given a family room, (two rooms attached). We were visiting the area again for another christening and decided to stay in the same hotel. We booked a double room with a single bed as we were told all the family rooms were fully booked. When we arrived and checked in, carried our luggage up to the room, we were surprised with a very spacious 2 room, with a double, 2 singles and 2 pull out sofas. So it turned out we received the same room. Bonus!! This hotel is close to the town centre of Altrincham, and was a 5 minute drive to the church and party venue. So was the perfect location for where we needed to be. You are greeted with a nice modern looking reception area. The receptionist was very helpful with places to eat in the surrounding area providing us with a map and list of descriptions. Due to it being late on a Saturday evening, we had no success in finding a free table in any restaurants in the area, so ended up back at the hotel. We was told dining was in the bar area due to a very noisy function. Over all the food was excellent. Although I wasn't so keen on the choice of desserts. We were served by a lovely lady with blonde hair and glasses. I was very impressed with the amount of space in the family room (102), which was shared by the 3 of us. Although looking at other reviews and pictures. Standard double rooms look very tight and claustrophobic. The only suggestion I'd make for improvement in the family room is having a bedside table for the twin single beds. There was also no bottled water or biscuits, only tea and coffee was available. Overall if the rooms were as modern as the reception area it would be a lovely looking hotel! Personally I slept excellently. I thought the bed was very comfortable. My Mum however had a bad night. Although she is a light sleeper, she did find the function room below to be very noisy till quite late. Staff were then heard hoovering and cleaning the room afterwards until the early hours. I found the room to be far too warm with the window closed, and if it was opened it would be far too noisy next to a busy road (which is expected). But I will add 2 fans were provided in the room. In the morning getting ready was quite difficult as the light in the room was very dim. Cleanliness overall was good. The room was a little dated with a dirty looking carpet. Breakfast in the morning was a buffet. There was a nice selection to choose from. Fruits, nuts and yoghurts, cheeses and ham, pastries, cereal and cooked breakfast. The hot food was cold, the bacon was a little undercooked and extremely fatty. The toast machines were rubbish and I found you had to put your toast through at least 3 times before it even looked cooked, but still wasn't hot. This wasn't great with a queue behind you. The christening wasn't until 12.30, and we kindly allowed to have a later check out time to suit our arrangements. Overall we had a very pleasant stay, the staff were all nice, polite and helpful. We would definitely stay again.

    4
    « Stay over before flight »

    Staff were very friendly, the room was clean and more than adequate, the breakfast was good but in temporary accommodation due to renovations meant it was not as hot as it could have been. Having said that, the waiter was a proper gentleman and could not do enough. The hotel itself is very close to the airport and in a great location for a night out. Lots of great restaurants and the best Belgium beer house I have ever visited Mort Subite which housed the biggest selection of beers. Overall I was really impressed with the hotel and its location in fact I will be returning just for a weekend away. They even are dog friendly which is ideal for me. Go visit you won't regret it

  • 3
    « Brings a new dimension to the word "average" »

    I stay once a year for a special Annual Dinner. This weekend I paid £60 a night for a classic double room which is quite good value. However, the normal rack rate is £120 a night and for this price the dated decor and facilities leave a bit to be desired. The buffet breakfast is standard fayre but good quality. When included in the price of the room it is perfectly acceptable, but at £14.95 to an outsider this is expensive. My one real problem was the evening meal at our special event. It was truly awful. The orangey/red soup was disgusting. I defy anyone to recognise which vegetable(s) it originated from. The roast beef was tough and tasteless with tasteless vegetables that threatened to bend my knife and fork. The apple pie had a peculiar taste and texture which was quite disturbing. The staff were friendly and helpful though and deserve a better product to represent.

    5
    « Our wedding April 2016 »

    We held our wedding reception at the Cresta Court in April and really couldn't have asked for more. All the staff were polite, and the service was above and beyond what we could have hoped for! Special thanks have to go to Briony, Gemma and Adele for ensuring the day went as smoothly as possible. Thanks again everyone!

    4
    « Great Value, Lovely Breakfast, Great staff »

    just back from a weekend in Manchester, went over to last game of season which obviously in the end we didn't get to see however, the hotel was great, short walk from Metrolink in an out of city and also plenty of bars, shops in the area, the staff were supper friendly and couldnt do enough for us, the breakfast was great hot food, cereal, juice pastry's everything, the rooms are small but well equipped and we didnt need anything more, lovely hot shower and comfy bed! will definitely stay here again

    4
    « Excellent choice for the town centre »

    This hotel was a perfect choice Close to public transport and shopping Room was great although a little small but very clean and comfortable bed ,quiet Breakfast was superb with exceptional service and a great atmosphere Staff was very helpful

    5
    « Always a Pleasure! »

    Once again i stayed at the Cresta Court and can't fault the place. The food and service was excellent. If I had one minor gripe it would be regarding the Guinness. Please have a proper Guinness line put in :)

    2
    « Cold Rooms and Paper Thin Walls »

    Stayed here as part of the park and fly deal. £99 over nite stay, car parked 15 nights and return Taxi To Manchester Airport. The room we had was small and cramped with a view over the roof. The room on entry at 4pm was freezing and even turning the thermostat on the radiator made no difference! We were going out for a few drinks so though that maybe it would be on later when we got back. Didn't eat or drink in the hotel and with the George and Dragon Table table pub and rest only a couple of hundred yards along the road there was no point in paying hotel prices when you can get a cheap pint, pub food and watch BT Sport! We returned to the hotel and the room was not much warmer however I much prefer a cool room to sleep than the usual stifling hot ones you get at most hotels! Bed was comfy however we got our wake up call 3 hours earlier than we wanted and this wasn't a mistake of the hotels it was because the walls were so thin we could hear the person next doors phone ring and his thank you to the reception! There was no point in having a wall between the 2 rooms as we could hear everything the person next door was doing which included a 15 minute phone call made after the wake up call!! Taxi transfer to the airport was great and only 10 minutes away, the return was just as simple, quick phone call to the company and the taxi was there in 2 minutes! Great price for what we got but just don't expect the best sleep at this hotel as the walls are paper thin.

    3
    « Some improvements are on the way .... »

    We stayed here for an event and although the staff are wonderful, it has a few things lacking. The bedroom was lovely but the mattress was too hard for us. We were happy that we were able to open the window at night (some hotels prefer air con and seal you in). Nice to have complimentary water - well done. We also found at breakfast the bacon lacked any flavour and the cooked food wasn't always very hot. The staff worked hard to make our evening go without any hitches and we all enjoyed ourselves - which they did do. The Spread they put on was wonderful - especially the wild mushroom soup!! The bedroom was clean, tidy and nicely furnished. The hotel bar/reception area is comfortable and I believe to be updated soon. The toilets are kept clean and tidy. The parking is great and large enough to accommodate all.

    3
    « Dont Eat here »

    checked in as Gold Card member not offered upgrade, not offered newspapers actually not offered anything. Small room over looking a roof, close proximity to town and public transport, plenty of parking. Dined in restaurant what a mistake, starter like mushroom soup on baguette no Chiabatta, my wife had shop bought spring rolls, and plaice she said the place was just ok, i had Chicken Breast, with Tomato and Basil sauce topped with Mozzarella, well no Mozzarella, no Basil in as bland bitter sauce, no sugar in sauce to lessen the bitter tomatoes. Didn't worry bout desert had enough by then, waiting staff well not helpful explained to them my concerns, and that's as far as it went. Breakfast basic pre cooked sausages, hard crusty bacon and hard fried eggs. I do like Best Western but not this one, weren't told of bullding works on booking, drilling grating through your body, never again.Housekeeping beds made badly, not T Bagson second day, 1 biscuit both days between 2.

    5
    « Lovely location, but rooms need to be sound proofed »

    I stayed 3 night of over May bank holiday weekend. I was visiting family as I live down south now. I have been to this hotel lots of time & have re done up the hotel, but have said before re sound proofing the rooms.I was kept a wake earlier hours of the am with a crying toddler next door. The staff very friendly & no trouble to move me. Housekeeping were brill once the room was ready move my luggage over with extra tea in the room. Free parking, free wifi. Manchester airport not far or Trafford Retail park stone throw away. Metro is walkable into Manchester to see the football matches or see concerts.Breakfast lovely, good choice hot & cold.Would recommend this hotel, so will be back. I would get a BW reward card as I had 2 nights on my points & 3rd night I paid, but room only so breakfast I paid for. You never know you could be upgraded...... Its worth having.

    4
    « Room only »

    Comfortable rooms, clean, and I liked the round, mini-bolster style pillows. Check in and check out, despite slow computers on each occasion was friendly and efficient. We didn't partake of breakfast here. I went to the restaurant and was shown the large buffet array available for my delectation. All for £14.50. No thanks. If there was a special reason it was so highly priced, like organic or locally sourced produce I wasn't made aware. For such a price I'd expect breakfast made to order, not help yourself. I'll definitely book again, the room was good value, but strictly room only.

  • 5
    « Great start to our holiday. »

    My wife and myself had the pleasure of using the Cresta Court Hotel before a flight to Vagas, I booked the hotel as part of a stay and car park through BCP park and fly. The whole experience was excellent from start to finish. The Hotel was very handy just off the M56 motorway and easy to find reach without having to fight city traffic. When we arrived at the hotel we were greeted by a very pleasant member of staff and booked in,she asked if we wished to book for breakfast which we did and she booked our taxi for the next morning. With the hotels great location we walked into town for our evening meal. Next morning we had a fantastic breakfast again served by fantastically pleasant staff and then checked out as out taxi arrived bang on 8.30am to take us to the airport. All in all everything was perfect from the hotel to the taxi company(Passenger cars group)and the ease of booking things. We will definitely use these companies and most of all the hotel again.

    4
    « Overnight Comfort »

    Never stayed here before & have already booked to use them again. The staff friendliness is excellent yet efficient without being robotic like so many others. Typical amenities, clean, fresh upper quality rooms. The food was a bit "pub grub"....I expected more choice & better quality from a hotel that is this good, but the staff raise this experience. The building is typical modern hotel & better than a more expensive Novotel....

    5
    « 5* »

    Stayed here a lot , good prices , good rooms . The night life around is fantastic, lots of amazing places to eat and drink. The hotel is very easy to get to . In the centre of alti , close to a sainsburys and tesco . Car parking is available. Offers breakfast to .

    3
    « Clean but tired »

    Nice hotel reception - gives the illusion it's a modern hotel. Friendly staff. Room; + iron, ironing board + hairdryer + clean + comfortable - shower head didn't fit shower fitting and peed all over the floor (feel sorry for housekeeping!) - scalding hot water - some decor very old and tired (ie bathroom door water damage, radiator painted over far too many times) - breakfast way too expensive: 12.50 if ordered night before 14.50 on the day. Passed on that... Bed a little hard for my liking but that's a personal thing. I would give it a 2 Star rating. It would be worth 3 if the above '-'s didn't exist. Another family member had same room elsewhere in hotel but had no iron amongst other things - he rated it 1 star! Worth £50... Definitely not £70 for a night's stay but I guess it's he location. Think 'Travel Lodge' and you won't be disappointed. Would I stay again? Only if nowhere else available.

    2
    « Good location but awful nights sleep »

    Location is great but that's about it. Everything else about this hotel is barebones. Cheap, cramped rooms that over heat. Dirty bedding and towels. The thinnest walls ever. Can hear next door placing their cups on tables so imagine the joy of being woken up all through the night as people pass the rooms or wake up in the surround rooms. Awful. But hey, free wifi

    4
    « Great value for money »

    Stayed for one night. Room was clean and had everything I needed, not very spacious but perfectly acceptable. Free Wifi very easy to access and worked well. Restaurant fine, food good 'pub grub' standard with generous portions. Room service ends rather early at 9.45. Staff unfailingly polite and helpful. I would use this hotel again though hope I do not need to as we chose it to be close to Wythenshawe hospital whilst my husband had an operation - hence my comment about room service ending early.

    5
    « Great value for money »

    Stayed for one night as we were guests at a wedding at the hotel. All the staff we met were really helpful and friendly, nice food during the wedding and at breakfast the next morning and the room was clean and comfortable. Great value for money and would definitely recommend it.

    5
    « No complaints »

    Lovely clean, spAcious with excellent facilities. Didn't have any meals at hotel so can't comment. Excellent location. Staff friendly and helpful. Would stay here again. Near metro station . Plenty pArking

    2
    « location location... perhaps location »

    People often talk about location, and in fairness this is not a bad location, would be good for MAN airport or for myself pretty good for one of the factories I take care of. Lots of parking and a good welcome on reception, (despite it being very late) Room was a little dated but clean and tidy, and a very good price, so why the 2star rating? well the walls / ceilings are paper thin, heard every last noise from above and to the side, ( your car keys are in your trousers pocket love). The hair-dryer in next doors room, like an A380 taking of from runway 26R But the best from above ( and probably behind. on top and reverse cow girl) was the noisy adult activity in the room above, every moan, groan and ooohh! you could imagine. I did get off to sleep as I was tired, but did not need the wake up call at 06:15 the next morning! (why do i think that they were not married!!!)

    4
    « 2016 usa road trip »

    Stayed here one night before flying from Manchester,staff were very warm and friendly on check in and we parked in the car park no problem.Hotel looked very clean and looked after which was the same for our room (not a huge room )couple of bars to the left and the right of the hotel maybe 10 min walk away would stay here again for sure

  • 4
    « Always guaranteed a warm welcome »

    I stay here fairly regularly while on business in the area. The hotel provides a convenient location, comfortable accommodation, good free wifi, a decent breakfast and friendly staff. Plenty of free parking.

    5
    « Sportsman's Dinner delight »

    We have held our annual Sportsmans Dinner for the 36th year at the Cresta Court. I felt compelled to write a review this year as the whole evening was just brilliant. We deal with Brioney and Gemma in the event office and Slim and Helen on the night. We hosted over 200 people on a Monday evening. As you enter the Hotel the reception staff can't do enough for you, everything is also clearly signposted,The Belgrave suite was immaculately decorated and the Trellis Bar is used for our VIPs which is just around the corner . The food was fantastic - Carrot and coriander soup , roast lamb and a lovely sweet which i couldn't eat because I was stuffed. If you are going to organise a party, wedding or any event I am sure the team at the Cresta Court will look after you. I travel all over the country to all sorts of 'so called' 5 star hotels for different events and I am always under impressed. Most hotels do not compare to the service at the Cresta Court. Even Paul Merson our guest speaker was impressed.Well done to all!!!! We will be booking again next year.

    4
    « Large room »

    Nice hotel, polite staff and Great Breakfast. I paid for the executive king room and it was well worth it, you could of had a party in it! we checked in early and the maids were still cleaning some of the rooms so we could see the standard rooms were a LOT smaller. Nice extra touch for being in an exec room was the tassimo coffee machine! reception were very happy to provide extra pods! Warning.....be careful of the hot water in the bath room, its very hot.

    3
    « Disappointed with Size of Bathroom & Mixer Tap Shower »

    Overpriced Room - £85 for Tiny Bathroom (Toilet next to Shower ,Stupid location to have it ,no Space to move) Mixertap Lukewarm Shower , good Bed , not enough milk and no Fridge . Very Basic . Electric Shower was expected ,,Disappointed to say the least!

    4
    « Nice comfortable hotel within easy reach of Manchester Airport »

    Stayed one night at this hotel on a stay and park package in February 2016. The hotel is easy to find with parking, although when we arrived at about 6pm there were very few spaces left. All the staff we met were very pleasant and helpful. Our room was a bit small, but perfectly adequate. Bar was comfortable with big comfy sofas and a TV. The restaurant food was very nice and piping hot. Breakfast was good and staff very efficient. Only niggle was the pillows. The bed was comfortable, but the pillows were so hard it did affect our night's sleep. Now I know this is partly our fault as if we had tried out the pillows before going down to the bar and restaurant we would have asked for different pillows which hopefully the hotel can provide. The rest of the package worked perfectly. You park overnight at the hotel and then drive to the long stay car park at Manchester airport. It all worked out very efficiently and we would certainly stay at this hotel again, but next time ask if they have different pillows!!

    5
    « Amazing staff went way above expectations »

    Stayed here for 2 nights last week on business, lovely hotel, rooms clean and the breakfast was superb. I would certainly consider this any time in the future for Manchester airport mainly due to the outstanding service I got from 2 young staff members. They were always very polite at reception and when I stupidly left my interior light on in my car and flattened my battery, this was where they went way above with their customer service. Hannah ran across the road to the garage and between her and Lucy, they jump started my car which I am forever grateful for. This 10 star service was unbelievable and your Company should be very proud to have such helpful staff who certainly deserve a medal from me, thank you again Hannah and Lucy.

    3
    « 2 Night Experience »

    Staff were excellent, couldn't fault them. The room was OK but the shower was lacking in power and there were no enclosed wardrobes. Probably wouldn't stay here again, unless there was a lack of options.

    4
    « Great value stay and fly »

    First time we have used this hotel for an overnight stay and parking for a Manchester airport departure but it won't be the last. It had everything we needed, comfortable bedroom, pretty good restaurant and bar and the free parking and transfers made it superb value. In addition to that all the staff we met were very friendly and efficient, keep up the good work, we'd have no hesitation in using Cresta Court next time we depart from MAN.

    5
    « Marathon stay »

    Stayed here for manchester marathon So happy I did from minute we arrived on the Friday was great easy check in and room was perfect massive bed super comfortable too breakfast was perfect even put on porridge early for all the runners made with water as I couldn't have dairy they put on shower for all runners after marathon too which most hotels would definitely not do... Town was a five minute walk with amazing shops and places to eat... and market hall is definitely worth a visit ... I will be back here again next year for Marathon stay thank you guys great service and hotel in a perfect location ?

    4
    « Ideal for pre flight stay »

    We were flying from Manchester airport the following morning so booked here for the night. The hotel has plenty of free parking and is very clean with good decor. The lady on reception was very helpful and polite and pointed out a few pubs walking distance when I asked. We went to the George and dragon for a few beers which is literally 5 mins walk down the street. We will be using this hotel again if we fly from Manchester in future.

  • 4
    « Good honest hotel »

    Good hotel for business. great reception staff and bar service. exactly in right spot for industrial areas and airport. always a good product and reliable. Have used restaurant on previous visits and can recommend the food and price level

    5
    « Lovely Hotel »

    Stayed at this hotel prior to our flight and then on our return from holiday. Great welcome at reception, lovely friendly staff. Room was small but very clean & comfortable, tea & coffee making facilities which is great when arriving in the early hours. Bathroom was really nice, very clean, fluffy towels and complimentary toiletries. Bed was really comfy, one of the comfiest hotel beds I have slept in for some time. Highly recommend.

    3
    « Great food n service but rooms are small and dated »

    Ok hotel but a little dated ! Double rooms are a bit tight for space especially if there'smore than one of you. Bathroom has also seen better days with a below average shower, wash-hand basin from the '80s and a mirror that wouldn't look outta place in a second hand store. However, staff in the hotel were extremely helpful and friendly. Food was also great tasting. Overall -decent hotel if the price is right :-) & dont spend too much time in your room....

    4
    « Very Nice Hotel »

    Well received at reception, i had a room to the front on the Main Road side (no issues with noise).. Free WiFi available The room was compact as was the bathroom with a very comfortable bed... tea & coffee facilities were available. The breakfast was great (good choice) again very pleasant staff in the restaurant area as well. Not a long walk from Altrincham Train station

    5
    « Stay and parking before flight »

    We stayed here before a flight the following day. We had a warm welcome and although the room was compact it had everything we needed. The bed was comfortable and the bathroom well equipped. The room was clean and tidy. The Wi-Fi was quick and easy to access, in our room and in the public areas. We had pre-booked a two course evening meal and breakfast. The food was delicious and of a very good standard. Pre-booking and paying before we got there meant we saved on the original price. This was extremely good value. As we were parking our car there while we were there on holiday the hotel arranged for a taxi to take us to the airport. The cost was in the booking. The taxi was quick and efficient. On our return we rang them and a taxi came and picked us up and returned us to our car at the hotel. The Staff at the Cresta Court Hotel were very helpful and friendly. We would definitely go there again.

    4
    « Overnight stay before flight »

    Great welcome and room very Nice - little compact but only staying one night so not a problem. Ate in restaurant, lovely food and great service. Free on site parking and only 15 mins drive to airport which was perfect for us

    3
    « Overnight Stay & Loud "Room Service" »

    I arrived at 10pm and left at 8am the following morning ?? On arrival, and at breakfast, staff were really friendly, polite and very talkative. The room was clean, comfortable and the bed was really fluffy and cosy. I thought the room was peaceful apart from room service banging on other rooms & screaming "room service" loud enough for it to sound like they were next to me in my room!! 3 rooms on my floor had room service late at night, so the shouting wasn't welcomed by me. I jumped every time. Had a nice stay apart from that though. ??????

    1
    « Noisy night »

    We stayed in two rooms with a young rugby group roaming and banging doors above us. We didn't get a wink of sleep even after complaining to the management. Cresta didn't stop to youngsters making noise so we moved room at 4:30 so we could sleep. It was like sleeping below a zoo! I hope tomorrow night is better

    5
    « Great! »

    Stayed here with a package deal: nights stay, 2 course evening meal and breakfast. We had a lovely meal, much nicer than we expected: big portions and really tasty. The staff were friendly and helpful. Spent a leisurely morning enjoying breakfast too. A fab stay: setting us up nicely for our flights

    4
    « value,great location »

    very comfortable. breakfast I didn't take as an extra £20. too much. its not the Hilton. great location to walk into Altringham for drinks or dinner. Great Italian, Cocos 10 mins walk. nice micro brewery opp Costa.

  • 5
    « Bargain. »

    Stayed hear for an overnight stop before our holiday. The price for 1 night and 18 days parking was little more than the cost of an airport car.park Staff all very efficient and friendly, the room are small but more than adequate for an overnight stop and are very clean. Loads of pubs and restaurants nearby and also they provide a free taxi to and from.the airport. Will definitely stay again if flying from Manchester.

    3
    « ok but could do better »

    An overnight stay for the Dancing through the Decades function. Easy to car park. Pleasant checkin welcome. I think we must have had a room upgrade but no one said so. A very spacious corner room (with fold out settee bed). Superficially quite clean - but torn off sachet lying against unit underneath the coffee tray, and a piece of cardboard in hand basin drain. Bed comfortable. Bathroom quite large. One bedside light not working. Mirror light not working in bathroom. Hand basin took ages to drain. Dancing through the Decades very busy, and very very noisy - not very suitable for the sort of family party that wants to chat. Chicken and chips meal was poor - didn't see anyone at our table finish it. However, breakfast was great the following morning, in a busy restaurant. At the end of the day, you get what you pay for.

    2
    « Nice Hotel, forget the Transfers »

    We stayed at the Hotel on Friday 4th March before our trip away, the Hotel itself was fine, clean room, nice staff, decent evening meal, we booked ovenight stay and 15 days parking, plus 2 course meal, a decent price which included tranfers to and from Airport, that's when it went downhill, we turned up at 05:30 along with 3 other couples, the vehicle itself was an 8 seater mini bus, but with 8 people going on Holiday there were 8 suitcases, we ended up with suitcases on our laps, if it wasn't for missing the check in would have refused to travel, it wasn't only uncomfortable but dangerous if the Driver had to brake sharply, someone would have got hurt, then we arrived at Terminal 2, which 2 passengers were departing from, the driver then said no Terminal 1, 5 min walk and refused to take us there, my wife had just had an operation 4 days previous on her shoulder and to push 25kg of luggage for 15 mins was not fun I can tell you along with 4 other passengers , on return to the hotel 2 weeks later I informed the Hotel of this but I have had no contact from them, the Transfers were provided by Passenger cars, I understand the Hotel did not provide the transfer themselves but I booked the hotel and they provided them. I would stay again, but would not use the transfers provided..Dangerous and rude and illegal be warned...

    4
    « Great value with parking »

    Checked in here before flight to Orlando. We were very pleased with our room, small but had everything we needed as we were only there for one night. We had dinner and this was very good. Steak was delicious and perfectly cooked. We had parking included for 14 nights and taxi to and from airport was included. Taxi picked us up on time on the morning of our trip and on our return the taxi was there withing five minutes of our call. Great value and I would not hesitate to recommend this hotel to anyone.

    5
    « Wonderful »

    What a lovely hotel, staff are friendly and helpful. Food is wonderful. Will definitely be going back. We stayed for two nights. Usually use another hotel chain, cost is similar but standards at the cresta are so much higher.

    5
    « 60th Birthday Party stay over »

    All the staff were very polite and friendly, stayed in room 121 which is quite a small room but it was very clean and had everything we needed for a brief stay. The breakfast was excellent and the variety and quality of food was brilliant. The service was very good in the restaurant and reception were very helpful. Within brief walking distance of bars restaurants and shops we had a nice stay,Thank You.

    5
    « Excellent »

    I was stay on the 2 night, housekeeping staff do nice job, room was very tidy and comfortable, nice and soft bed. My toilet is so clear that I could stare at her. ;) I would come back to this hotel again.

    5
    « Best hotel »

    Room very clean, friendly and helpful housekeeping, hotel placed in good location, close to airport and train station understand everyone is rating low this hotel. If your looking for a hotel, book this one you won't be disappointed

    5
    « Excellent »

    I'm currently staying here for the week and must say this hotel is really good! The staff are very friendly and helpful and the rooms are clean and sufficient. While I understand everyone is entitled to their opinion some of the reviews are not my experience. If your looking for a hotel book this one you won't be disappointed.

    1
    « Do not stay here if you want to sleep »

    Writing this review at 2.45am I've spent the past hour and a half listening to the gentleman in the room next to me fall into rages of snoring/coughing. If like me you are here due to a work booking complain and asked to be moved to a new hotel like I am doing tomorrow. Yesterday evening I was in a different room and was woken 3 times by the chap next door on the phone. So far my training course has been a complete write off due to lack of sleep.

  • 3
    « A Bright and Cheerful Welcome »

    The Cresta Court has been long established in Altrincham, but I last stayed there well over 20 years ago for a friend's wedding. The reception area is very smart and the gentleman who dealt with my booking was very friendly and professional. I didn't eat in the restaurant or use the bar, so this review will just focus on my experience of the accommodation. The bedroom was small and completely dominated by a very large double bed. It transpired that this bed was extremely comfortable with lots of pillows - definitely the highlight of the trip! There was a very small dressing table; minimal tea/coffee facilities and some sort of half functioning ironing board/trouser press. To the hotel's credit they produced a fully functioning version of this in just a couple of minutes. It was clean, but would be far too small for two adults and frankly a bit on the depressing side for a 3*. The bathroom was disappointing. To start with it was very small and I had to keep the door closed in order to use the toilet or get into the bath. The fittings were very dated; the grouting on the tiles was dirty and the sealant round the bath looked as though it had been applied by a two year old. On the plus side, the water pressure was good and the towels were plentiful and clean. I suppose the key issue here is 'to what extent does the quality of the accommodation meet the criteria for a 3* hotel and for the price paid'. I am not an RAC or AA reviewer, so not qualified to answer those questions; but I think overall my response to that would be bedroom - barely; bathroom - no. Some funds need to be spent upgrading the facilities. Overall, for a relatively inexpensive overnight stay after a (less inexpensive!) night out it was OK, but I won't be rushing back.

    2
    « Very noisy »

    I stayed at this hotel with my husband and two young children on a Saturday night as we were attending a wedding near by. The family room was large and nicely decorated but the bed quite uncomfortable and pillows big and hard which I personally find impossible to sleep on. If you want to get a good nights sleep, do not stay at this hotel on a weekend. There was loud music being played until 12.35am so we did not get much sleep at all. It was extremely loud and when we called reception they told us it would finish at midnight, it didn't. When we called again, they then said 12.30am. I would think that the basic requirement of a hotel is for its guests to be able to sleep ok, however, this hotel would rather be a nightclub I think. To play loud music until nearly 1am is completely unacceptable. They said the next day that they had a function on. If that was the case, they should have at least out of courtesy told us when we booked and also when we checked in to make us aware. I got no offer of money back for what we spent on the room which I think we should have got considering we only got about 5 hours sleep!

    4
    « Pleasant staff, room comfortable, mould windows »

    I stayed for 5 nights for a business trip. Ate in the hotel restaurant throughout the stay. Positives Staff were very friendly and helpful from check-in to those in the restaurant . Very happy with how helpful and friendly the staff were. Room was comfortable if not slightly on the small side. Lots of car parking. Relatively clean. Food was reasonable. Negatives Car parking spaces are narrow!! Rooms are also on the small size maybe unnecessary chair didn't help. Room I was in had a slight problem with mould around the window and in the bathroom. Taps hadn't had a good clean in the bathroom for sometime! Had a window which opened fully however position of the room meant when it came to evening meals and having the window open there was a smell of grease from the kitchen. Food probably slightly over priced for the quality.

    4
    « Good but bathroom fading »

    I have stayed twice at this hotel before getting a morning flight from Manchester airport. The staff are helpful and the restaurant is good and reasonably priced for a large hotel. However I noticed some cracked and broken tiles in the bathroom and some sealant that was discoloured. Also the tap would only just turn off with a fair amount of force required to stop it dripping. A word of warning - don't expect to book a cheap deal through an online booking agency and then expect to be able to park at the hotel while you are away on holiday. They are cracking down on this. They only let me use their parking as I had stayed there before. You must contact them directly and arrange a room/parking package with them. The parking charge was £5 per day. The hotel will arrange an airport transfer for you but there is about a 50% mark up on the fare so you might prefer to arrange your own taxi.

    4
    « Excellent Value »

    We spent one night at the Cresta Court Hotel as part of a park & stay deal, parking our car for 7 days. We had read a few negative reviews about this hotel so a little apprehensive. As it turned out we need not have worried, we enjoyed our stay and found it excellent value. Our room was a little smaller than some we have stayed in, but it was well decorated, modern & spotlessly clean. The reception and bar area was exactly the same. We found the staff very friendly and helpful and nothing was too much trouble. We didn't dine at the hotel, we looked at the menu which was somewhat expensive and not extensive, although prices were on par with other hotels we have stayed at. There are plenty of restaurants within a 10 minute walk in the Altrincham town centre. Parking at the hotel was easy although some reviews complain of narrow bays, I drive a 4x4 and experienced no problems. The hotel is on a junction on a busy main road but we experienced noise problems whatsoever. We paid £69 for our package which includes a free taxi to and from the airport. We will certainly stay here again when flying from Manchester.

    5
    « park the car for 16days »

    I was flying to U.S.A to meet a cruise ship and had to some where to park the car for 16 days and stay over night.the cresta court the best deal 137pounds that was with breakfast and a two course dinner I was not expecting the excellent service and the food was the best.great beds very clean and a very good sleep ready to fly in the morning.must give it five star.

    3
    « very disapointing »

    Staff very friendly ,Good breakast ,Room was facing the main road and very very noisy for most of the time i was staying , Staff at breakfast were very pleasant and helpful,Bath was very slow to fill and shower was not much better ,

    4
    « Good value »

    Park and fly - couldn't fault it for the price. Clean room - perfectly adequate for one night. Checking out early so didn't stay for breakfast. Walking distance of local pub/restaurant so didn't fork out for standard overpriced hotel fare. Efficient taxi service to the airport. Would recommend - provided exactly what we wanted and for a very reasonable price.

    2
    « What a disappointment »

    My dad and I had a double room each on 2nd floor. The hotel itself looks lovely. Public areas, restaurant and bar are all very smart but the rooms leave a lot to be desired. Small, pokey, unlit properly and very hot. You could hardly breathe in there. My dad and I stayed there because he was moving house and as he stayed there with my late Mam prior to moving in, I thought this would be a good farewell. The restaurant food is good, portions are huge (I know some people will like this) but all over priced. Breakfast was £12 each for a Luke warm plate of food that was probably cooked an hour before and we were down at 7.30. £30 for a steak!! Bathrooms were from the 70's and so small that you literally could not swing a cat even if you'd brought one. I thought this was going to be a good farewell for dad from Cheshire. It wasn't. In all seriousness I'd rather stay at the premier inn. Rooms are spacious, modern, great bathrooms and comfier beds. Come on Cresta, do better

    1
    « very disapointing »

    I have been trying to think what to put, on this TA part of me wants to have a rant, although that is not a balanced review, I try and be objective and not objectionable. However when spending good money upwards of £125 incl. breakfast and an evening meal I would like to think I am getting myself something reasonable for the night, and generally speaking that SP does get me something respectable at the end of a working day, although sadly not on this occasion So let's start with the staff, all very pleasant and friendly, no issues there keep up the good work guys this hotel needs you! The one big issue for me was my Bathroom, after driving many miles through snow and rain etc. and getting wet and cold several times during the day I was looking forward to a nice room and a bath. The room allocated to me, according to my Best Western membership I should get an upgrade where available, was nothing like the room I had last time I stayed here. My last room was spacious and a pleasant place to be, and it was on that experience I had booked this stay. This room 227 was not on a par with the last room I had in this Hotel. Yes the bedroom had been re decorated and had received a delivery of a Kingsized bed which meant there was only a small space around the bed to walk, two people would have struggled or would have had to be very friendly, as a point of balance the bed was comfortable and provided a good night's sleep. So to the bathroom, ahhhh well it was dated, and compact, the SISO cistern and LL pan are not up to modern hotel standards, there was also a lump missing out of the basin. The shower head was disgusting and unusable, but curiously the newest component in the room, this specific issue was reported to the duty manager, Slim who was apologetic but could not do anything about it, however he would report it to housekeeping, I find it beyond belief that it had not been noticed during daily housekeeping. Both the bar and restaurant were dimly lit, I am OK with atmospheric lighting but when you can't see your menu or book, that is overdoing it a bit. The evening meal in the integral restaurant, Dettori's was OK but nothing special. Breakfast in the morning was a typical Hotel Buffet, it was busy but managed by an efficient and friendly team. This hotel was more like a Travelodge or Premier Inn than a Best Western and this Hotel should be better than that.

  • 4
    « Reasonably priced rooms with a good breakfast »

    As ever the rooms were of a god standard and the bed was very comfortable. Decent evening food at a reasonable prices - breakfast is good with freshly prepared eggs of your choice - Bev is always very bright and cheerful and greets you like a friend.

    4
    « Close to Manchester and Airport »

    Stayed one night at this hotel prior to visiting Manchester University. This hotel is well located on the edge of Altrincham town centre which offers a good choice of pubs and restaurants. The hotel was reasonably priced for a large family room which was very comfortable. Breakfast was reasonable and staff very pleasant. Would recommend.

    1
    « Stolen item »

    I had my English wedding reception at the hotel and after a few drinks went upstairs to get changed into my wedding suit. I took off what was a brand new Hugo Boss polo t-shirt(RRP £95.00) and placed it in the room. The next morning we were rushed out of our rooms for 11.00 am and as I quickly had to get out of my room I rushed around putting every item I saw in my bag. It was only when I got home and emptied my bag that I realised that I must not have picked up the white Hugo Boss t-shirt. I rang the hotel and they didn't appear to take my call seriously passing me from department to department. Furthermore they told me that they did not come across it. SOMEONE has come across it and are not telling the truth as I 100% left it in that room. I find it disgusting that they employ staff who are this untrustworthy.What type of message does give to its customers. Very angry and disappointed at such dishonesty.

    1
    « Dirty Room »

    The room was dirty, the bedding wasn't great- they had mould around the window and a funny damp smell in the air. The bathroom was even worse, i felt dirty getting out the shower. Reception staff didn't really care about my complaint in regards to the room- advised no other room available. SHOCKING

    5
    « Great for the airport »

    Lovely clean fresh hotel. The tele kept turning off and the shower must have been blocked as the bottom of it filled up before I even got in but we did not report these issues until we left as it was nothing major and we were only there over night so we managed. We ordered a takeaway to the hotel and they were happy to provide us with plates and cutlery. The delivery man was very rude and aggressive towards us and the man on reception but in a complaint to the takeaway for us which was very nice of him and he did not need to go out of his way to do that! Nice staff. It very close to the airport and our booking including the parking at the hotel! P.s If you want a takeaway do not order from Youneek chinese! Driver was horrible

    4
    « Park & Fly service excellent »

    We stayed here because of the Park & Fly element for our Silver Wedding holiday. Excellent system. Your car stays parked on the hotel site, with an appropriately coloured card placed on the dashboard. (Other places take your car off site). They organise a taxi to take you to the airport, and to pick you up at the end of the return flight and this is included in the price. Bed was comfortable, and storage good. Bathroom clean and tidy. We didn't have breakfast because our flight was an early one. Nor did we have an evening meal - though the menu looked appetising. However we did have a late afternoon tea of soup and a roll which was all we really wanted, in the bar. This was tasty but could have been a little warmer. Shared the bar area with a "family party" group. Bar prices were average. Parking spaces are a little tight - certainly at the front of the site (where the general, non-park & fly customers park) and this is made more noticeable so by ignorant drivers who just throw their vehicles cross-wise into a space! Overall I would have no hesitation in returning for a longer stop. Didn't notice any particular noise issues.

    4
    « Wedding visit »

    My girlfriend and I stayed here when our friends held their wedding reception here. The rooms were clean and modern. Good price with free parking outside. Would definitely stay again and the residents bar open till 3am was a bonus even if it didn't feel that way the following morning.

    4
    « Airport parking »

    Have stayed here 3 times now when flying from Manchester Airport. Very convenient location only 10 mins drive to airport. Room comfy as expected with tea/coffee facilities and quiet enough for good nights sleep.

    3
    « What It Says On The Tin »

    It's a big, chain hotel and you get exactly what you expect and pay for. It's a but tired with fittings loose or not used here & there but overall just what is needed for a warm & comfortable night. The bed was very good. the breakfast was a little above adequate and the breakfast staff very good.

    2
    « Noisy bscene guests disturb night sleep. »

    My partner and I stayed here after a party night for a special occasion. We were in room 210. At 3 am we were awakened by two residents in an adjacent room slamming doors, banging swearing and arguing loudly. This went on for over two hours and was at a such a crescendo it was a suprise that the night porter could not hear it within reception or when they do their nightly security walk round (Perhaps they don t do one). Given the aggression which was evident during the argument I thought it unwise to confront or report. On checking out and informing the receptionist I was disappointed in an almost comic apathetic response of "Sorry bout that!"

  • 3
    « Not terrible but could be much better »

    The room size for the price is very good, but the décor is dated and the finish is not good at all. The place needs a full refurbishment. Would I stay there again, I might cos the price is not bad including breakfast. The room was warm enough but the bed was too hard for me and did not sleep as well as in Premier Inn. Location not bad, parking ok but spaces are too tight. There was a feeling of your car being parked in an insecure area. The overall feeling is they need to spend some money and bring this hotel into the 21st century, its in the 70s still.

    5
    « Excellent Stay »

    Stayed at this hotel one night on return from holiday in Goa. The staff on reception were very helpful on check-in, very quick and they were very friendly and helpful, they had plenty of time to welcome you and were very chatty. The rooms were very comfy and warm, also we got a great sleep as the hotel was very quiet through the night. The hotel was also very clean and the décor was very nice. We would stay here again without any hesitation, Thanks to the staff for looking after us.

    4
    « Great value, location etc »

    Was pleasantly surprised arriving at the hotel. Lounge and reception areas are all newly refurbished (I would guess) room was small but clean and had all that we needed as we weren't in the room much anyway! My only criticism would be that the room was pretty stiflingly hot through the night and this was with the radiator off. The window was open but didn't make much difference and having it open meant we could hear fans etc on the roof area. But as long as you are not a light sleeper I guess that wouldn't be a problem for most. We look forward to coming again, think we paid about £100 for 2 nights B&B on a Friday and Saturday which we considered with free parking to be good value.

    5
    « Great overnight. »

    Stayed here the night before my holiday, customer service was absolutely spot on, felt soo welcomed. The rooms are not the biggest but they are ample for what you need. Taxi service to and from the airport is easy and un stressfull. Had a wee bite to eat at the bar and a drink the night we stayed which again was lovely. Free parking for your car when you are on holiday aswell. I would recommend was really lovely, staff should pat themselves on the back.

    4
    « What it says on the tin »

    Wanted an overnight stop only. Picked up a cheap price for here and it was fine for what was wanted. It even had free parking and free wifi The most compact & bijou hotel room ever been in but it managed to pack in two beds, television, tea making, trouser press, iron, ironing board, telephone, bedside table, chair and nearly a desk. Who needs a wardrobe or drawers! One suggestion-as I see the manager reads these reviews-the reception is the first face of a hotel. A Saturday afternoon/evening is always busy so a little bit of charm school for the receptionist could work wonders. If not for the guests for the receptionist himself as to give the impression that working there is just a total and absolute pain....

    4
    « Fantastic Airport Hotel »

    We regularly stay here when flying from Manchester airport and as this has now become our preferred hotel I felt it only fair to review. The rooms whilst not huge are always clean tidy and well maintained. Staff are always friendly and helpful with our regular 4.00 am wake up calls for flights.( I have stayed in one hotel which shall remain nameless which 'forgot' to ring us. We do always set alarms but at that time its sometimes nice to have a back up plan) The bar and restaurant are also nice chill out areas as you get into holiday mode. It is literally 10 mins (with no heavy traffic) to the airport so is ideal and a fraction of the cost of the hotels actually at the airport. The only one negative I have ever found is when staying at the height of the summer holidays and being very late to the hotel we did struggle to park on one occasion. But we did find a park so a very minor negative. Would have no hesitation in recommending this hotel.

    4
    « Great airport hotel with free parking »

    Regularly stay at this hotel the night before we fly from Manchester airport. Very reasonable prices with complementary parking for your entire holiday. Can either leave your car at the hotel and receive free taxi rides to and from the airport, or drive to the airport after your overnight stay and leave your car there free of charge - we choose the cheaper deal at the time of booking with Holiday Extras. Rooms are clean and well furnished, and staff helpful. Have never eaten at this hotel as we prefer to walk into Altincham and eat and drink at the many bars and restaurants there, but the hotel facilities look impressive.

    5
    « Lovely Stay »

    A lovely stay for a couple of nights whilst I was doing some work in the area. Liz Royle was really helpful as were all the staff who where smiley and friendly. The hotel was warm and welcoming and felt more like a home away from home. Many thanks to all the staff again. ps - First review got taken down by tripadvisor - apparently I did not write enough. I am very busy so thought I would write a quick note whilst at the reception desk and did not feel that I had to say too much to say thankyou. Please take note

    5
    « Ideal and very reasonable :) »

    Stayed here 4 or 5 times but never got round writing a review. As I have beer in the fridge and a spare hour I shall make the effort. We always use the Cresta the day before we fly off on holiday from Manchester Airport. the location is perfect as the airport shuttle takes only 15 minutes and Altringham town centre is on your doorstep (good for a few pre holiday pints and cocktails the night before). we normally turn up about 1 pm after a good lunch and a cider or two. Our room has always been available to check in to , although it wouldn't be a problem if it wasn't ready as we understand it takes time to maintain the high standards of Cresta Court. I'm sure reception would look after our cases (careful, one of them has our bed time wine in it) until the room was ready. my wife also pre books into the salon thingy to get her holiday nails, brows, lashes and various other bits tidied up whilst supping a bottle of fizz :) This normally takes a few hours so I am forced to walk into town to drink beer, what a bummer! The hotel bar is quite perfect for me to enjoy a few nice whiskies whilst my wife gets ready for the evening too. The food and wine from Detorri's is very nice too, but we have never tried breakfast as we normally leave by 6.30 am. All the staff are very polite, helpful and welcoming and are what makes this hotel tick. I almost forgot to mention how convenient it is to be able to park in the hotel car park for the duration of our holiday. Thank you Cresta Court for always getting our holidays off to a good start. We shall be joining you again on Thursday 12 of may as a group of 6 before setting off to Mexico for a fortnight of drunken debauchery. See you soon. Mr & Mrs F.

    4
    « Valentine's weekend »

    Myself and my boyfriend booked this hotel for our valentines weekend. We booked a superior room with breakfast which we were very pleased with. The room was very spacious and modern, you could tell it had been recently refurbished. The bathroom was well equipped with toiletries and there were tea and coffee making facilities in the bedroom too. The bed was very comfortable and we had a great nights sleep. Breakfast in the morning was also very good, there was a large variety to choose from and the hot plates were replenished regularly. We had a couples massage at the Oasis Beauty salon, this was amazing. The value for money and quality was very good, we both felt very relaxed afterwards! I would recommend this hotel definitely, what a lovely stay!

  • 4
    « excellent stay!! »

    stayed at the Cresta court for 1 night, have to say was very impressed with our stay. Very easy and pleasant check inn. room was very clean and modern, had a drink in the bar area staff were very friendly. Then had a meal in the restaurant which i have to say we were very impressed! food was delicious and the service was excellent. i have to mention one of the waitress's who was working on the night, Think she was called Abby who was especially helpful and looked after us all evening, nothing was too much trouble for her. would definitely be back again!!

    3
    « Short on space »

    Up from Devon with my wife for 3 days for a 60th birthday party.Staff were helpful breakfast was very good,plenty of free parking and free Wi-Fi when you could get it.The only niggle was the room. I think small sums it up,no wardrobe no draws.There was room service but nowhere to sit and eat ??. My advice is get a cheap deal and its ok.

    4
    « Well Situated For Man Utd Fans »

    My husband and I stayed here from 1-3 Feb, and had a room on the first floor. Receptionists were lovely, especially as we arrived from the airport at eight in the morning, they stored our bags away while we went and did the man utd stadium tour (well worth a visit if you have the time), by the time we arrived back, reception facilitated an early check in (two hours early) which we really appreciated as we were exhausted. Great location if you're going to see man utd play, less than ten minutes walk away from the station and a very short tram journey (though the Trafford shopping centre takes quite a bit longer!) to the stadium. The reception area was nicely decorated, the rooms were basic but clean (apart from some questionable stains on the carpet) and good value for money. We would have no hesitation in staying here again for another match trip. Also,if you're looking for value for money food wise The Unicorn (or Wetherspoons) is only a ten minute walk away (just past Altrincham hospital).

    5
    « MUMS FUNERAL »

    room on the first floor was good. TV, free wifi, the staff were awesome, Breakfast was very good. the Staff meaning Karen and Bev are the BEST. the reception girls were also very goo (HELPFUL) Liz and Emma. thank u so much xx

    4
    « Good stay »

    Staff very good,rooms small,beds just ok.Very close to tram station and centerfield of Altrincham.free car parking with plenty of spaces.I would stay here again but not if it was over £70 per night,,,

    5
    « Mums funeral »

    Made to feel so welcome by Liz and Emma on reception, they went out of their way to accomadate us ,through our difficult time, we spent 8 nights there and their service and kindness was amazing. The hotel was spotless, great location for Altrincham town centre, The breakfast was lovely and we cant thank Karen and Bev enough for their service they gave us, tea and coffee made for us all set up at a little table even before we went in for breakfast, there was 8 of us and nothing was too much trouble, We cant thank them enough. We had executive rooms and they were spotless and very spacious. W we will definitely stay again and reccomend to friends and family. Thankyou Cresta Court for your brilliant care.

    5
    « Back again »

    Another satisfied visit lovely staff room nice for 1 night stay would book different room if I was there more than 1 the breakfast was lovely plenty of choice will be back later in the year for a party night

    2
    « Disappointing »

    Booked two rooms for a Friday night. Check in at 5pm slow with just one member of staff, queued for 15 minutes. Staff mechanical and not interested. Rooms identical and smaller than average, single Queen bed. Bathrooms very dated and not clean, hair on the tiles. One room had very stale smell, possibly the carpet. Windows locked, only the top light tilts. Skipped dreadful breakfast buffet for the great artisan market in town.

    4
    « Nice place to stay! »

    Been to this hotel twice, once in Nov 2015 and once in Nov 2014 for the annual ACT Awards Evening. The rooms I've stayed in have always been immaculate and modern with all the things you could want, the staff are really helpful, and the entire hotel gives a nice ambience.

    5
    « Great hotel and parking pre-holiday »

    booked this through holiday extras. Great hotel, recently refurbished, very clean. Receptionist (Scots lady) very friendly and helpful. Fantastic meal, put together as requested without any fuss. Reasonably priced. Friendly barman and waitress.

  • 5
    « Thank you all! »

    Arrived at the Cresta hotel and the lady welcome us with a big smile! Very helpful! Hotel is in a very good position few minutes walk from bus and tram station and few minutes walk from town centre. Room was big clean and quiet! Breakfast was really good with a big good morning smile and warm welcome from Nico the Italian supervisor and the lovely helpful ladies! Thank you guys for sure I will stay there again!

    5
    « lovely hotel »

    recently had an overnight stay for a family funeral. Hotel is perfectly situated for city centre & airport. Very clean & nicely decorated. Bedroom was very comfortable ( we had a standard king ) Breakfast was delicious & hot. Staff very friendly & smartly dressed. Would highly recommend

    4
    « Very warm welcome »

    Friendly warm welcome to the hotel by reception. Room was clean. Wifi didnt work and the room was just a little bit chilly. They ordered a taxi for me for the morning, very nice staff. Warm welcome to breakfast.

    3
    « Good for the money »

    We stayed here in December 2015 prior to an early morning flight from Manchester airport. We left our car at the hotel for two weeks, there were plenty of spaces to choose from it seemed to be secure. On check in, the receptionist was very friendly and helpful. She arranged for our early morning transfer to the airport and gave us a card to arrange our transfer back to the hotel at the end of our holiday. The transfer was included in the price and arrived on time the following morning. The hotel itself is quite dated, the rooms are small and the beds are quite small. It could be cleaner, especially in the shower, however, it was fine for a one night stay.

    5
    « Lovely comfortable stay »

    Went for an overnighter with my friend. Greeted by a lovely welcoming lady on Reception called Liz. Our room was ready. It was really lovely. Warm,spacious and modern. Lovely bathroom. Comfy beds. Hospitality tray. Very clean. Had a fantastic meal in the Restaurant. Had the Asian Salmon dish. Both chose the same. Shared the veg and Sweet potato fries. A lovely ,well cooked meal. Shall definitely return to this hotel. Lovely surroundings and great friendly staff. Thank you.

    4
    « Over night stay »

    We live in Newcastle upon Tyne this was our 3rd visit to this hotel due to very early departure from Manchester Airport a nice hotel very clean a nice evening meal in the restaurant our car kept in secure parking during our vacation reception and restaurant very helpful and friendly

    3
    « JUST ABOUT OK FOR ONE NIGHT »

    Room: Cobweb in corner, staining and damage on wall above window, some mould in bath/shower area. Room was like an oven, radiator on full blast, window did not open, winter weight duvet with no separate top sheet. Awful night's (no) sleep!!! Service: Failed to get our alarm call - nearly missed the airport shuttle bus! If you are booking breakfast with your overnight airport package and you are travelling on Saturday or Sunday, please note the later opening hours for the restaurant. Our shuttle left before the restaurant opened at 7.30 so we did not get the buffet breakfast we had paid for. The reception staff were very dismissive about this, thus we are trying to get a refund from Holiday Extras. Not the best airport hotel I have stayed at.

    5
    « Best Christmas Carvery? Best Western Cresta Court! »

    I have visited this hotel far more times that I can count over the years. My visits have been pretty diverse, which probably illustrates the hotel's versatility. I have attended weddings, birthday parties, funeral wake, business meetings, party nights, restaurant meals, and even an occasional quiet drink in the bar area. Until recently, however, I had never booked to have a Christmas Day lunch at this hotel... what took me so long?! My family party of three adults treated ourselves to the Cresta Christmas Carvery. We wanted to enjoy a tasty celebratory meal in a charming atmosphere, and to be properly looked after throughout. We all expected to have a lovely occasion, but we were all pleased when it far exceeded all of our expectations. Delicious dining: from the outset the chefs tempted us with a mouth watering selection of scrumptious carvery meats and beautifully presented vegetables and accompaniments. Portions were very generous indeed! Superb service: from the moment we arrived all of the staff made us feel welcome, festive and valued. From those serving the welcome drinks right through to the table servers, the management; the service was efficient and impeccable. Delightful décor: the hotel has undergone a pleasant refurbishment in recent times, and the Christmas lunch was situated in one of the large function rooms. The room was beautifully dressed for the occasion, and although there were many diners, nowhere seemed squashed up or restricted. (The children in attendance enjoyed the visit from Santa Claus too towards the end of the lunch!) In summary, this is a hotel where the staff makes the difference. They are clearly very well trained and always ready to help. We will not hesitate to return for a similar festive occasion (great value at £55 per adult, pre-booked) as well as any other relevant events.

    5
    « Overall very good »

    We arrived very late but the receptionist was extremely helpful providing a meal late in the evening & ensuring we had breakfast even though the request was late. The room was comfortable with a large double bed, good shower & extras. Tea, coffee, wifi in the room and ample parking. Breakfast was full English or continental, we had the full English which was very good. Nice sausages.

    4
    « Business »

    Excellent hotel for one night or longer business trips. Staff are very good and willing to please. Restaurant food was ok but nothing to write home about although service was very good. I've used this hotel several times and would definitely use it again

  • 3
    « Sleepless night »

    Nice hotel modern feel lobby reception very efficient and friendly bar comfortable and dinning good quality food . Room clean tidy little dated but OK. Sound proofing an issue esp passionate neighbours bagging head board "noises" groaning and on 2 of the 4 occasions followed by argument "great to see the do not disturb sign on there door after getting 2hrs sleep. Good night for them but hotel may want to check noise attenuation

    4
    « Cost, neat and updated hotel near to airport »

    The hotel was renovated not too long ago and very well maintained when I visited. However, the walls between the rooms are relatively thin. So hope for a 'quiet neighbor' if you are in need of a good nights stay. Do note that this is popular choice for travelers in need for short term parking while flying out from Manchester so you can expect the sound of rollers through out the night. Thought did t use the shuttle service to the airport, I believe this is available too. Dinner was served at the lounge instead of the restaurant... beef burger was quite well done with one of the tastiest chips I've had. Might wanna skip this Asian Salmon noodles which was a tad bland for my liking.

    5
    « New years Eve Ball »

    Had a fantastic New Year Stay. This is our 2nd stay at Cresta court for the New year celebrations, our party consisted of 3couples and we stayed 2nighrs. The staff at the hotel are so friendly and helpful from housekeeping to reception and bar/ waiting on weldone to you all. Food in the resturant is good and reasonable priced, rooms very comfortable and very clean. Great hotel and easy to get into Manchester as bus/tram station 5mins from hotel.

    4
    « New Year Break »

    A family party, we booked 4 rooms. 2 rooms were changed due to being very small but reception was very helpful. Our family room was huge so no complaints. Rooms very clean and no concerns with this. Bar prices very high but as most hotels they do tend to overcharge for drinks. New Year party night was very good. This was a buffet and DJ/disco. DJ was excellent and got the party going! Overall a good break just let down by inconsistent room sizes as the 2 who changed rooms were in miniscule rooms but managed to get larger rooms with some insistence. I would recommend the New Year package but not much going on in Altrincham to visit just for town. Hotel staff were friendly and efficient and we had a good break.

    4
    « Will be back »

    The hotel is on the edges of Manchester but do not let this deter you. Atrincham has some excellent restaurants with the market place (about a 5 minute walk ) a great place to eat,if you can get a table. The restaurant in the hotel is excellent. All the staff are very friendly and cannot do enough.

    4
    « Good Christmas Base »

    We had two rooms here for three nights over the Christmas holiday. The staff were excellent especially the receptionist who worked on Christmas Eve who managed somehow to change a double room to a twin with no housekeeping staff working! We did not eat here as we went to family but we did have a drink in the bar and the food being served there looked good. I would agree that the rooms are a bit tired and dark and the bathroom was very small, but the bed was comfortable and the hotel was a good base to stay while visiting family.

    4
    « Clean and Comfortable »

    We have stayed in this hotel only for one night but it was clean and comfortable. It is not far away from Manchester airport so it was very convenient for us after a late night flight. The breakfast was very good too.

    2
    « Nice evening spoilt by tired room »

    We went to the Cresta Court for a New Years Eve Party night overall the evening was good. The food was good and staff were great so no complaints there. We arrived at the hotel and we checked in we went to our room and there were decorators on the corridor decorating the windows were open so they could get rid of the odour of paint rendering the whole corridor cold! On entering the cold room which was pleasant enough we noticed that the protector on the top of the bed was filthy with stains of goodness knows what although the bed was clean, the bathroom was very tired with the bath that kept emptying with the plug in and the mirror held on with a bit of scrap wood. It just took the edge off a decent evening if you know what I mean.

    5
    « Fabulous New Year Party/Masquerade Ball »

    Just back from a great night away at the Cresta Court. We'd booked the masquerade ball including bed and breakfast and can honestly say we couldn't fault the hotel whatsoever. Excellent value for money with no complaints at all. Despite a short queue check-in was very smooth and efficient with all of the important information on our evening and breakfast/check out given in a letter. Our room on the 3rd floor was relatively small but clean and comfortable and we didn't spend much time there as our evening started with Prosecco and Canapés at 6pm. We enjoyed a first class 5 course meal with dancing through to 2am! A lovely touch from the hotel for their staff to celebrate the New Year was to suspend bar service from 11:45pm to 12:15am. Not an issue for us but how nice that the staff were allowed to celebrate too. Following a late breakfast (again excellent quality) we left for home.

    2
    « Major disappointment »

    We recently had a party at the Cresta Court Hotel and we were very underwhelmed. The room we stayed in was tiny, the bathroom must of had a slight water leak somewhere and it smelled very damp. We went down for the party and we had a room that completely lacked any atmosphere. A DJ set up a system that had no quality sound capability and he tried to play music so loud the poor sound became totally distorted. Food was a hot buffet. It came out and was served to us. It was utterly tasteless. We were offered a second helping but the second dish option was equally tasteless. Some people were still eating and the food was whisked away from under their noses. A female singer then turned up with a very small music player. She then tried to tune it into her voice, this surely should have been done before guests arrived. She then turned this feeble music player full blast and tried to sing, it was awful! All in all a very disappointing party held in a poorly presented dated hotel. Not recommended

  • 2
    « Dated and disappointing »

    I stayed at this hotel for one night as part of a park and fly deal, given its close proximity to Manchester airport. The package was £109 for a double room for single use and parking up in the hotel grounds for 15 days. This price also included a taxi to and from the airport. The hot breakfast buffet was an extra £8.99. The first thing that struck me when I entered the room was a strong smell of urine from the bathroom. Clearly this hadn't been cleaned to an acceptable standard. The room was also quite small and dated with a double bed taking up much of the space. It was so small you couldn't use the suitcase holder. The bed itself was quite comfortable with a decent mattress and a variety of pillows meaning a fairly decent sleep quality. This room (rather aptly 101) had no views and you couldn't open the main window due to ?security? reasons. The front office staff were business like and efficient. There was a bar off the main reception, which charged well over the top prices for the class of hotel. £5 a pint and nothing special. There was only a handful of people in there at 8pm. The hotel restaurant, Dettori's, was almost empty when I considered having an evening meal in there, so I skipped it and decided to look for somewhere outside the hotel. Despite being more or less in the centre of sleepy Altrincham there was little to choose from within walking distance except a low class burger joint and a loosely described fish and chip shop that also sold burgers and a whole host of other stuff. I didn't come across any supermarkets to buy sandwiches. I opted for the burger joint in the end, which was a mistake. There is however a decent pub close by. If you come out of the hotel reception and turn right across the lights and walk about 150 metres you'll come across the George & the Dragon pub on the right hand side. Decent in there along with the prices. It was a lot livelier than the hotel bar. The hot English breakfast buffet was well worth the extra money and decent with a fair choice. Essential if you're about to embark on a 13 hour long haul flight. The staff were friendly and reasonably attentive even though you had to grab their attention for a coffee refill. I've stayed at other Best Western hotels and they vary a lot. This one was nothing special and I doubt I would stay there again. The room was the big put off along with the cleanliness of the bathroom. The park and fly deal was competitive with other hotels in the area of which there are several to choose from.

    5
    « The night before flying out »

    We used this hotel as car parking for the week as we flew out to Cuba. It was booked via Thomas Cook and very easy to find. Plenty of parking, very helpful staff. The room wasn't too spacious, but that said, we were literally using it to sleep and save having to set of ridiculously early from home to get to the airport. The deal was bed, breakfast and airport transfer (there and back) but due to the time of our flight, we were too early for breakfast. As stated, the taxi was paid for by the hotel, which considering we paid £85 for the room, parking for a week, was very much value for money. I'd recommended it to anyone and will be booking again if I have an early morning Manchester flight again.

    2
    « Revamped ground floor in uninspiring 1970s hotel in an uninspiring location - £64 »

    This is located in the unsympathetically developed Altrincham, which has lost it's original market town charm. The room was dated and the toilet broke There is a tram to Manchester City Centre, but at 8 miles away I would stay in the City Centre if you want to go out there for the night.

    4
    « Great overnight stay.. »

    Used this hotel for the 3rd year as a park and stay package. Stay the night before you fly,leave your car in the hotel car park and the package includes a taxi to the airport and pick up on your return. Modern hotel ,great staff, pleasant bar area, short walk to bars and restaurants. Excellent value for money and I shall continue using Cresta Court when flying from Manchester..

    4
    « Busy Hotel »

    Stayed one night this weekend while visiting family. We have stayed here before so knew what to expect. The hotel was full being a Saturday night and it was also hosting 2 large xmas partiesparking the car was a nightmare. Check in went well friendly front of staff , got a nice room on the third floor overlooking the front of the hotel did not hear any traffic noise overnight, did hear the music from the parties but it stopped about midnight, no noise from the revellers. The only thing we would comment about was the smell of cigarettes along the corridor where our room was, did report it to reception . Otherwise no other. complaints

    3
    « Great Breakfast Small Rooms »

    We stayed at this hotel because we had to be in Central Altrincham over a weekend. The hotel is quite near the center of town. Our room was small but clean. There were no cupboards or drawers so we had to leave our stuff in the suitcases. The breakfast was very good with a wide choice of items and the dining room staff were very friendly and helpful.

    5
    « Pre Flight Hotel. »

    We used this hotel as a overnight stay before going on holiday and what more could anyone ask for Easy to find with shops and restaurants near by, Lovely modern clean rooms with good bathroom facilities., excellent reception and restaurant and great price .

    5
    « soccer trip to Old Trafford »

    We stay in this hotel as part of a package to a match at Old Trafford. The hotel was excellent and a great choice by the tour operator. The rooms were modern, clean and more than met our needs. The staff were very friendly and helpful. The food and in particular the breakfast was very good. A BIG thank you must go to Carol who 'went the extra mile' for my son to recover a very important item that we left behind in the hotel. The assistance and customer service that she provided in finding that item and returning the item was 'second to none. Thank you Carol When I am back in the Greater Manchester Area soon, I will use this hotel again and would recommend to one and all.

    3
    « Disappointing »

    Attended a Christmas party evening with meal, the organisation of food service was not very good with the first course of soup not being served until quite late and main course almost an hour later which was really unfortunate as the food was actually quite good. The way the function rooms were laid out really didn't work very well with the majority of two large tables effectively extending from the main function room into a second room.

    4
    « Holel »

    We spent a overnight stay in this hotel be for we went on holiday,the hotel is clean and the staff friendly and helpful,not much space in rooms to move around but they are clean.food is very good,staff in restaurant helpful and friendly,this hotel is only ten minutes drive to the airport and I would stay there again

  • 5
    « 2 WEEK BUSINESS STAY »

    Stayed here for 2 weeks. Comfortable rooms, food excellent. Team on the restaurant really looked after us. Even did us a curry meal for us one evening even though this wasnt on the set menu. Bar had a tv in it and we were able to watch the football most evenings Very happy bunnies!

    3
    « hotel stay »

    The purpose of the stay was overnight accommodation with linked parking ahead of an early flight out of Manchester airport. The link with the car park in Manchester worked perfectly. The hotel including our room was clean with friendly staff, disappointingly however we were allocated a room with a door leading through to the room next door, unfortunately we were able to hear every little noise from next door including the constant coughing of the person staying there. This was further compounded during the night with a very noisy generator kicking into life. All told we had no sleep and arrived at our holiday location after the flight exhausted

    4
    « Can thoroughly recommend this Hotel! »

    I arrived on a Friday evening having driven from Scotland in lashing rain and high winds as I had booked a room and holiday car parking at the Cresta Court. From the minute I entered the hotel, the Reception staff (Emma) were friendly, welcoming and extremely efficient with the usual paperwork. My room was smallish but perfectly adequate for a short stay with all the facilities you would expect from a Best Western hotel. The only fault I could mention was that my wake up call was late due to some glitch or other, but the staff were very apologetic and I was still in time to get my pre-booked taxi to the airport. Would be very happy to return again!

    4
    « Christmas party to remember! »

    We visited the cresta court for our christmas party on friday. We were on our works party and as someone who hasnt been out for ages i was really looking forward to it. I can safely say i wasnt disapointed, the tables and room looked amazing on arrival, the food was lovely(desert was a bit small) and the party atmosphere was great, I havent danced that much in years. I would recomend this hotel for parties and im hoping we come here again next year.

    4
    « Comfortable hotel »

    I think this hotel is very nice with very comfortable surrounding. The room was nice and tidy with very fulfilling breakfast. The bar is basic and perhaps need a face lift. However, it is comfortable and reasonable prices. Please do not listen to the negative press. Keep on the good work guys

    4
    « Great base, good breakfast »

    This hotel is well placed for getting the tram into Manchester. The breakfast is very good and all staff very pleasant. The room was a bit dated but comfortable bed. Heating only came on at night though and seemed to go off promptly at 8am on Sunday morning! Downstairs lounge bar area comfortable. Plenty of free parking. Good value overall so would definitely use again.

    3
    « OK, not great value. »

    My wife and I stayed at this hotel when we visited an away game of our ice hockey team at the ice rink in Altrincham last Saturday. The location of the hotel is good, very close to the Altrincham town centre, train station and ice rink. The reception area and corridor appeared to have been re-decorated recently which made the appearance of our room a little disappointing. The bathroom in particular looked a little old-fashioned and the shower was poor as the water only trickled out of the shower head. Our double room was very small with only room for a bedside cabinet on one side of the bed. Breakfast was good, the standard checkout time was slightly early (11:00 am). All in all this hotel did not represent good value for us (we paid £90 for on night, breakfast included, flexible rate) and I will probably stay at the nearby Travelodge next time.

    4
    « Handy for the Airport »

    Food in the restaurant was very nice. Staff friendly and helpful. The manager was hands on and making sure that everything was clean and running smoothly. Room was clean and had everything there that I needed. My mother had an adapted room and that was well equipped. I would stay there again if I was flying from Manchester. Good value for money

    4
    « Almost Perfect »

    From when we arrived & checked in the staff were friendly and helpful. Room was great not too big but comfortable and very clean. Breakfast we paid for was great help yourself with wide variety. Only reason for 4* was shower in the room wasn't very good but apart from that perfect stay thank you ??

    5
    « ?oved it! »

    A clean fresh feel with a great team looking after my wife and I after a trip abroad. Really enjoyed the late checkout.. 1230! And my wife enjoyed conversing with the friendly staff. We have now signed up with Best Western and look forward to seeing the collection.. Normal quibbles with perfection but all in all its a great place to rest. Will stay again....

  • 4
    « Handy for the airport »

    To start with,the room we had was just not big enough but it was clean and functional---when you could manage to navigate your way round it ! service in the hotel is very good and you are made to feel welcome. Staff are pleasant. Car parking is free and plentiful but not all of it is easily accessable to the front entrance. Surrounded by pubs and eateries,it offers much. Bargain price helped ease the nuisence of small room. We would stay again.

    4
    « Good Value »

    We booked a package for a one night stay with dinner, parking and a taxi to and from Manchester Airport and still cannot believe how this was all done for the price we paid. Check in was efficient and friendly and whilst the car park was busy there were plenty of spaces available. Yes the room was on the small side it was perfectly adequate for a nights stay there the room was clean with tv wifi and tea and coffee making facilities. The bed was comfortable although I did find the pillows a big on the hard side. We asked for an early morning call at 4.30am and it was made almost to the second. We ate in the restaurant and the food was good well presented and delivered by friendly and attentive staff. As previous reviews have said the taxis only run once an hour on the half hour but this did not cause us any problems. On our return we phoned the taxi company as we collected our luggage and the taxi was there to collect us within 10 mins. Overall this package was a real bargain and great value for money and if we fly from Manchester in the future we would certainly stay here again.

    5
    « Fantastic!!!! »

    I cannot begin to explain how amazing the staff are at the Cresta court, I was involved in both of the Wedding fares, with it being my first time as an exhibitionist I was extremely nervous and wasn't sure how it worked, but Briony and Gemma both made me feel so comfortable I exchanged numerous phone calls and emails with both girls and never once did I feel that the didn't care I must of asked them hundreds of questions the poor girls!! But they answered every single one. Even on the day of the wedding fair they made sure I had everything I needed for my stand without me even having to ask. I have now booked my own event at the Cresta and I know its going to be amazing cause again both Gemma and Briony have been fantastic in helping me out already I can't thank them enough your stars!!

    4
    « Group visit frm belfast »

    Well had a very good time at cresta court altrincham 2 nights b/b 58 people frm belfast good breakfast and plenty of it buffet style .nice clean deattori restaurant with nice staff and well done mr sicily manager spot on he was. Restaurant food p.m good and fair price. rooms clean and nicely laid out fair size bar area. close to town centre 3min walk and same to metrolink to manchester city centre , parking on site good reception staff very helpful all 3 on duty during our stay thank u all from brian dodd t.m with group frm belfast would recomend this hotel to you all its good and friendly and worth a visit for sure .

    5
    « Fab Hotel! »

    I stayed in the hotel last night with my boyfriend and we thought it was great. When we arrived the receptionist checked us in straight away, told us what room we was in, she was very pleasant and had good customer skills. The room was nice, clean, beds were really comfy too. Only down side to it was that we was next to a lift and I got woken up a couple of times by it. In the morning we had breakfast, we got seated straight away, the buffet had nice food on, again everything was very clean and tidy. The hotel it's self was nicely decorated too. I would definitely recommend this to anyone.

    4
    « Well handled complaint »

    This is a hotel which has been modernised producing contemporary common areas - especially the restaurant, the bar and reception areas. The bedrooms are quite small but equipped in the style of a budget hotel chain - perfectly adequate for a short stay. Unfortunately the TV was not functioning, and, in fairness, somebody came to look at the problem but could not resolve it. We were offered a move to another room, but by then it was past 10 pm and we had unpacked so we declined the offer. When we complained about the TV not working, subsequent to our stay, the manager dealt with the complaint in a helpful manner and gave us a partial refund as a good will gesture. The staff were friendly and helpful in all areas - the bar, the restaurant and reception.

    3
    « Not impressed »

    We stayed here prior to our flight for 1 nt, and again on our return for 1 nt. The good thing is that your car stays here for the duration of your holiday. Check in was good but booking a taxi to take us to the airport was told only one an hour on the 1/2 hour, we did double check this and yes only go hourly. Next the room was very small but adequate for 1 nt with tea/coffee, tv etc. slept poorly as the room was very hot. We pre booked a meal in the dining room which was very nice indeed, the average price for starter or sweet is £5 and main course £15.. a bottle of wine is on average £20, with other drinks on the expensive side too.. The morning breakfast is however excellent. We stayed here again on our return, had a late landing, we were unable to get any food as dining room closed and room service finishes at 9-45pm,so went to bed hungry looking forward to breakfast. Would we stay here again, No, I don't think so.

    5
    « Wedding Malcolm and Xuefen. »

    We held our wedding ceremony and celebration at the Cresta Court. The service we received was excellent. The events manager made sure that everything went to plan. The ceremony room was perfect. It all went brilliantly and gave us the wedding we wanted. Thank you to the Cresta Court staff.

    1
    « Waste of money! »

    We booked a stay and park for 1 night prior to our flight from Manchester airport. The car park was busy and spaces were tight. The reception and bar area was clean and modern and the staff were fine. Our room on 3rd floor was clean but very small (good job we left our big cases in the car). During the night it got really warm (and I'm cold blooded normally). There was no circulation of air and we could even open a window. In the morning when we opened the curtains the windows were soaking wet. I maybe got a couple of hours sleep but there were people obviously leaving at all times of the night to catch their flight and it was so noisy. I was glad to check out and wished I had just driven to the airport through the night for what it was worth!

    5
    « Great hotl »

    Stayed here night before early flight. Room was great, comfortable beds, clean and with all necessary facilities. Great location, near hidden away shopping mall - which helped to pass a couple of hours before choosing one of many places to eat. Would definitely stay here again and recommend it.

  • 3
    « 1 night before flight »

    Staff are very nice. Lots of parking, check in was easy and efficient. Room was tiny - two single beds. But it had tea/coffee making facilities and did its job ok.. Ate in the restaurant, which was basic but ok, but totally overpriced for what it is - £25 for a steak! Again staff were efficient and very pleasant.

    2
    « Poor management and cleaner entered room unannounced twice »

    I stayed at this hotel on a Saturday night with my partner. We had a number of small issues with the hotel which really affected our stay. On arrival the room smelled very damp but was clean and looked relatively recently refurbished so thought that it just may have been that the room was recently cleaned. However as only one small window in the room the smell never had chance to dissipate. The lack of ventilation also lead to the room being incredibly hot during the night which was uncomfortable, this was compounded by the fact that the room faced onto a main road so having the window open meant a lot of traffic noise. On top of this there was obviously a stag-do or some other party staying at the hotel. Until midnight they were stood outside shouting very loudly which made it difficult to get to sleep. We should probably have complained of this at the time but we were extremely tired at this point and as they were clearly drinking at the bar we felt it should have been the responsibility of the bar staff to remind them not to disturb other residents. Finally the issue that we found most uncomfortable was in the morning when the cleaner twice attempted to enter our room before check-out. At about 9am we were woken by a knock at the door, then about 5 seconds later before we could respond someone opened the door. Thankfully we had put the chain on. My partner opened the door and the cleaner explain she had got the wrong room. We accepted her explanation and thought nothing of it. But half an hour later the same cleaner knocked and immediately opened the door again as we were getting dressed. This was incredibly intrusive and when my partner spoke to her again she said she had made a mistake again. If we had not had the chain on again this would have been an incredible invasion of our privacy, particularly given that she didn't even give us time to respond the second time. At no point had we said we would be checking out early and at the very least we would expect a reasonable amount of time to tell someone not to enter. On departure we highlighted our issues regarding the cleaner to reception and the receptionist (I'm sorry I can't remember their name) was extremely helpful and I would extend my thanks to her. She said that she would pass the issue on to her manager and that we would hear from them in the near future regarding this. After leaving the manager did not contact us as promised, we waited nearly a week. I contacted Best Western customer services who quickly got the manager in touch. He kindly offered a refund and we asked him to call us to arrange the card refund. We have also emailed him twice more since then. It is now nearly three weeks later and we have heard nothing. I'm hoping this review will prompt someone into a response.

    4
    « altrincham best western »

    Best western cresta court 2 nights weekend of 30th Oct. Hotel was fine and worth the money - room was a bit small. Breakfast was fine. Location was fine. Staff were pleasant. Dettori restaurant was adequate.

    5
    « Great hotel »

    I stayed here with colleagues for a weekend team bonding experience. Hotel staff very friendly. Easy check in. Rooms clean and adequate. 30 minutes by taxi to central Manchester. Fantastic breakfast and waiting staff phenomenal. Only negative was the wifi was a bit hit and miss.

    5
    « Great stay »

    Everyone very helpful and prompt with service. Breakfast was great and a very wide selection of food. Very good quality. The room was very clean and the decor very nice. The bed was extremely comfortable and had a great nights sleep.

    1
    « Only if you're an insomniac »

    We were in the room directly above the function room on a Friday night. First impressions were good- nice, modern decor and it was clean. We went out for dinner and there was loud music blaring when we returned to our room at 9pm. At midnight, the music was still going. It was so loud we could make out the words to all of the hits of the 90s, with our windows closed. My partner went down to reception, who told him that the music would be going until 1am, but we could change rooms if we wanted. By then, there was hardly any point to change rooms then but requested to change in the morning as there was due to be another function on Saturday night. On Saturday, we asked to change and while we did not get an apology, we got offered "an upgrade". The "upgraded" room was quiet, but the decor was much more tired and dated than the first room - other than that it was identical. The cleaner also walked into our room without knocking at 8.30am (Saturday). Overall, I find it incredible that Cresta Court book guests into the rooms above the function room on nights that they know music will be blaring until 1am. I have since read TripAdvisor reviews of other guests with similar issues and would never recommend this hotel to anyone.

    3
    « Not near airport but comfortable »

    Because it was listed as an airport hotel at Manchester UK airport, we booked this property, to be on-site for our very early flight. It was, however, about 20 minutes from the airport. The building is modern, there is no charge for parking, and there is a gas station 2 blocks away, all of which were convenient.

    3
    « Lovely place »

    Stay here only 1 night before enter Manchester. The location of the hotel is good and easy to find with free parking. I and my friends arrived here late at 2 am(another day). Everything in the room is find. I have requested for peaceful rooms but we didn't be responded. Our rooms is close to the street and noisy in the morning. However, it's still a nice and lovely small hotel in Altrincharm which should be a good choice for you to stop and take a rest here before enter to Manchester. PS. I hate the old style faucet that hot and cold water are separated....I mean one faucet is for cold water and another one is for hot. I don't think it's better that the mixed faucet.

    5
    « Excellent hotel »

    The hotel was really nice friendly staff and very nice room (bed was massive) me and my partner booked here for coronation Street tour as was recommended but if you planning to do tour please do not book here as it's a long way from the hotel as it's in Manchester we had to get a train bk to piccadilli (30 mins) and then the free bus from station drops you right next to tour. This was my only issue :-)

    3
    « Birthday Party »

    Visited here for a wedding, the function room , food and breakfast were good, only the room we stayed in was another issue, it was awfully small and although recently refurbished, it could do with a little TLC and a carpet clean. One negative issue is that all night the only thing that we could hear was the fan from the next rooms bathroom, it felt like a large room split in 2 It is convenient for a stop over for the airport but don't expect above average quality

  • 4
    « Good overnight stay »

    Staff friendly . Room clean bed comfy good pillows. Bathroom clean good towels. Close to a lot of amenities. Ate in the bar which was sufficient but pricy . Didn't have breakfast as this is overpriced and you can get good breakfast round the corner for a quarter of the price

    5
    « over night stay and parking »

    On the 5th of October we stayed the night at the Cresta court we included 14 nights parking and the evening meal we needed a disabled friendly room we had a room that had space a walk in shower great soft beds and better then staying at the airport as a lot quieter the evening meal was great and you could chose any thing except steak you even got a chose of desert this is called the early flyer and it is cheaper to book with room as if you pay when you get to the hotel you will pay a lot more we saved around £7.00 each the staff are friendly and helpful car parking was fine the car stayed on the hotel for 2 weeks and we collected it when we got back we would stay again next time we go abroad.

    4
    « Clean and functional »

    Good location - not far from Manchester City Centre or airport with good road links. Bedrooms refurbished since my last review - and these have everything you need for an overnight stay. Everything very clean. Only quibble is a double room having two single beds pushed together. Sleeping on two single mattresses is not the same as a double bed. Excellent breakfast with good choice of both continental and hot food. Reception (checking in and out) was efficient and friendly.

    5
    « Pleasant stay, would recommend! »

    Stayed at the hotel as was ideal for the airport. The staff were extremely friendly, especially Nico on breakfast. The breakfast was okay, not the best, however the customer service and relaxed vibe made up for this. I also ate at Detoris restaurant in which our waitresses Rachel and Ashley were extremely friendly and helpful as well. The food in the restaurant was yet again okay, however, I would say over priced. Fantastic stay, and a brilliant room, would definitely stay again.

    3
    « Average »

    1 night stay on business. Car park very busy - lots of people on stay/park deals? Friendly and professional reception. Room pretty basic, but clean. View was over flat roof of hotel and extractor chimneys. Breakfast was mediocre - hot food was barely warm. Rather expensive for the quality of stay.

    3
    « Good for an airport stopover. »

    The hotel offered a great park and stay deal and is close to the APH car park. The hotel is absolutely fine, rooms small but clean. It has everything you need for a night's stay although not sure I'd want to stay much longer, there was a lack of storage but that didn't affect our stay. Large car park with plenty of available spaces.

    3
    « There are issues here but ok »

    We arrived early evening and there was a function on in the hotel. We managed to get the very last parking spot. At the entrance there was a crowd of people smoking in the Doorway. The smell was awful. Reception was speedy and efficient. There was a bar area where you could order food and a Restaurant. However, we were not informed of these options. The room on the third floor was very well equipped with everything you would need, and very clean. However it was very small. We both cracked our shins on the sharp corner of the bed. There is no hand rail in the bath, so take care getting out. We went to the Restaurant for an evening meal. Price was very reasonable and food was good. Beware the sides are enough for four people. I had 5 Onion rings with my gammon! Problem was service. Drinks didn't arrive we had to order again. The lady next to us gave up on hers. We sat for a long time with nothing coming out. When it did it was wrong. There was miscommunication between staff and the Chef but there weren't many people in the restaurant. Other diners were complaining. This hotel is convenient for the airport. We might have been unlucky on our stay. But would we stay here again, no.

    4
    « Good for an airport stopover »

    We booked this last minute to be near the airport for an early morning flight. Check in was quick and efficient, room was good, not much room, but that was due to the kingsize bed, so not complaining too much. Didn't eat in the restaurant so can't comment on that. Would stay here again for the same purpose. Plenty of car parking and didn't cost extra which is a bonus. Only took about 20mins early morning to get to the airport. Have previously stayed at the Premier Inn at Heald Green which was comparable in price, but would choose this hotel over that one every time in future

    4
    « Great stay »

    Recently stayed here whilst attending a football match. I have stayed here many times over the past number of years and it never fails to disappoint. Plenty of parking available. Easy access to Liverpool or Manchester airport and also Trafford centre. Some good shopping also 5 mins walk away. Close to tram which takes you into city centre. Good bars and restaurants nearby. Hotel staff are helpful and friendly and will assist with any directions you require. The hotel has a lovely atmosphere. Bar food is decent. Taxis easily arranged at reception. Rooms whilst not overly large are clean and comfortable.

    3
    « One night stopover »

    Stayed here with my wife for one night before we went on holiday. Arrived late at night, check in was quick. Room was fine, slept ok, then checked out again. We did not eat so cannot comment on the quality of food. Would stay again for a similar purpose, although not sure I would stay longer.

  • 4
    « Would stay again ! »

    Very good stop over for Manchester airport . Good deal with a 2 course meal and buffet breakfast . Only problem really was that we still had to park at the airport due to the hotel being busy over the summer . The food is of a very good quality and the room is more than adequate or an overnight stay .

    3
    « Handy hotel and great breakfast »

    We booked the hotel last minute for convenience to the cricket ground. The rooms are good, though a bit small. It suited our visit well due to the proximity to the tram station and has all sorts of restaurants nearby in Altrincham and Hale. Also, the breakfast was really lovely - we weren't expecting it to be so good!

    4
    « Short and sweet stay »

    We stayed one night in the suite which was really quite big. The bed was super comfy and we had a whirlpool bath. Everything was quiet despite a very rowdy wedding. The bar looks new and is decorated nicely. The breakfast was buffet style and everything to meet your needs. Hot and cold food, nothing was too much trouble for the staff

    5
    « WOW Experience »

    One of best Hotel at quiet place with lot of parking and open space. I stayed with my family and booked family room. Room size is very big, enough space to walk around. We stayed on 3rd floor, the view from room was very nice. The staff at front office and restaurant was very energetic. I always seen them smiling. Breakfast spread was super. Staff were personally taking care of all guests. Gentleman at main entrance at restaurant was very cordial and welcoming all guest with full of energy and grace. Overall I am very satisfied to stay here. Only thing Hotel management needs to work on lift. On day1 lift was out of order and it was tough to carry luggage at 3rd floor. Sply people of old age had lot of problem. I am sure Hotel management will take action.

    5
    « Another welcoming Best Western »

    I found this hotel to be friendly and professional, the staff helped me with my travel plans for the next day and the breakfast staff were very helpful when I requested a 'take away' breakfast for my son who couldn't drag himself from the comfortable bed! There were a lot of local youngsters in the bar in the evening but the hotel staff remained focused on the resident guests.

    2
    « A night after a day travelling. »

    We stayed one night after travelling all day and flying into Manchester. The hotel is easy to find, a bit more difficult to see when you get there in the dark, as the entrance to the car park isnt lit up. The receptionist was lovely and friendly, but the restaurant / room service shut at 2130hrs, which was unfortunate at 2200hrs. The room was 140 and was a tad small - but for a night, it was no big deal. The double bed was 2x singles hooked together, and as hard as sleeping directly on the divan. Again, for a night it was do-able. However, its not acceptable when you're woken up by someone drilling into a wall opposite you at 0800hrs and when you come out of the room there is an electric extension cable ran across the door - no warning signs, not told about it at reception the night before (i'd rather have drove the 2.5hrs in heavy rain to get home), no yellow label to draw your attention to the cable or even a note under the door. Not being the steadiest person due to a disability, I wasnt a happy person when I exited the room, tripped over the cable and ripped the plug from the socket! The breakfast was nice and adequate, the staff helpful and pleasant and truly couldnt fault them - but after tripping over such an obvious health and safety error; I wasnt the happiest client they've had. Without such a error, I would have marked it a 3star. I normally like Best Western, but wont be staying at the Cresta again.

    3
    « Tiny Rooms »

    Convenient - 10 minute walk to metrolink Parts of the hotel has been refurbished ( reception / bar / bedrooms) and looks very modern and attractive. Reception staff - friendly and efficient Cons: Rooms are super tiny - with a suitcase hard to move around Bathrooms have not been updated and are pretty awful - pink tile No AC - rooms get super hot Bed - not great. Had 2 singles pushed together to make a King - gap in the middle and very hard & hard pillows Biggest issue was poor housekeeping - mold growing on bathroom tiles, carpets not vacuumed and bathroom floor dirty, old pink toilet seat with chips in it - not very hygienic. Bar expensive and very limited menu

    4
    « WEEKEND BREAK »

    We stayed here as my daughters bought me a trip to Coronation Street and a 2 night stay at this hotel was clean and tidy (perhaps a little dated) but this did not detract from our stay and the breakfast was excellent. Would definitely stay again.

    1
    « Stay somewhere else »

    A very poor experience which resulted in us staying one night despite having prepaid for two. There is some serious training required with reception staff and immediate refurbishment on the rooms. The double bed was one of the worst we have slept in.

 

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